Kineticoh20

Lamb shank mmmmmm

Having recently retired where I had 10,000 customers the utmost important part of a companies success is “LOYALTY” it usually is just doing the little things, things that don’t really cost you much money. Trust me is cost a whole hell of a lot to find a new customer than it does to keep the ones you have feeling appreciated and happy.

And to add insult to injury our cruise in 2 weeks qualifies us to Elite, was looking forward to just the brewed coffee not even the fancy ones. The ships coffee is in drinkable garbage, I only drink fresh brewed. Really disappointed. So now in the future if I sail another line here and there tell me did Princess gain or lose money over a coffee card? 

None of the 3 cruises over the last 4 month did.

Certainly not the sufistication we are used to. More of a Carnival thing to me. Looks like a 5,000 calorie desert. Just tossing 5he kitchen sink at something does not make it premium. I'm happy with the small sundae or crembrule on the main menu.

I also thought about the thousands of these things per cruise times hundreds of cruises seems like a huge waste. Here’s a thought how about a medallion that simply gets programmed to you and once you board ship it identifies you and operates like planned.

6 pages about $10 🤔🤣🤣🤣

A tale of two ships. We were on the Crown in Jan for 10 days. Food was pretty awful as was the service and wait times. If you wanted a burger on deck 15 it was a 30 to 45 min wait, an omelet at buffet would show up 30 min or more . Lines for dining were long and alas the food quality was poor. Just off the Discovery and in a word Amazing, food and service were top notch. Buffet was best we ever encountered with 4x the selection and imaginative dishes.

Prime, Choice, Select, Standard, Utility I'm quite sure steak 8n my pic was Utility and if that's true it's criminal in a pay steak house. I just grilled some choice top sirloin and it was better than any rib eye I have had at the Crown.

We just got off the Crown, One obvious change is food quality on Princess. Ships are back to full capacity now and our ship was full. Food in all venues were poor. Here is a pick of my steak from Crown grill. While I’m not expecting Morton’s, Ruth Chris or Flemmings , I should not expect select cuts of beef in the steak house. This was almost impossible to cut, was half fat and was raw. When I asked waiter to look at it he just shook his head in disbelief. The meal was comped to their credit and I did not make a stink about it, these things happen. Something certainly has changed though.

Princess shows Princess plus costing $50 per day per person, you can’t but it on board on embarkation day?
 

I'm sorry we found it mediocre at best, I would skip it and do 2 days at Crown grill.

We have 2 cruises coming up, both with alot of shipboard credit. Has anyone used your credit to purchase Princess Plus?

23 hours ago, Camelia- said:

This is such a good point..I think that, despite everything, people are far from ready to say “enough is enough”.. Judging from the comments that I’ve read on other forums people are very willing to be accommodating and patient and not ready to demand that Princess take some responsibility for their disappointing and frustrating experiences. Also loyalty perks might soon not be a reason to stay..they are slowly fading away with hardly a whimper from anyone…why would Princess stop doing what it’s doing when its worked so well so far?

This is a golden Opportunity for a competitor to match tiers to steal loyal passenger's, if I were headof marketing for a Cruise line that's exactly what I would do.

23 hours ago, Camelia- said:

This is such a good point..I think that, despite everything, people are far from ready to say “enough is enough”.. Judging from the comments that I’ve read on other forums people are very willing to be accommodating and patient and not ready to demand that Princess take some responsibility for their disappointing and frustrating experiences. Also loyalty perks might soon not be a reason to stay..they are slowly fading away with hardly a whimper from anyone…why would Princess stop doing what it’s doing when its worked so well so far?

Well we are onboard right now and the reduced staff is blareingly apparent. Long lines to dine last night, bars closing early and room service was completely dismal. We ordered late night maybe 1030, watched some TV went back to app to see our order canceled hmmm ok these things happen so we ordered again went back to tv show an hr later I checked on order and it only said ordered not being prepared yet so I canceled order and we went to bed. 1am door knock 1st order shows 2.5 hrs later, told gentleman sorry but you canceled, went back to bed. 1:45am door knock 2nd order shows just rediculous,  cmon Princess get it together.

12 hours ago, Potstech said:

Not to dispute others who have had great experiences but have tried to work with 3 CVP people in the past.  Not sure why but they were terrible.

Same experience for us, travel agent not only better pricing but better service.

1 hour ago, Ombud said:

I'm trying OnPoint ($15) a medically observed online testing service & I can use the free tests mailed out via USPS.

https://onpoint-testing.com/product/certified-teleservice-covid-testing 

 

My backup is either the county's test to treat site or StatMed.  Both free to everyone with insurance 

 

For those with an Albertsons / Luckys / Safeway / or Vons they now do the rapid NAAT (PCR) test for $99 and your insurance is supposed to reimburse you.

Won’t need a backup onpoint was great.

17 minutes ago, Ombud said:

Were you able to do it on your phone? I know the site says you can, I just wondering if I can do it in my house (or my son's)?

Yes used phone, I held for wife and she for me. Just follow instructions from email. You need to download zoom app if you already don’t have it.

1 hour ago, Ombud said:

I'm trying OnPoint ($15) a medically observed online testing service & I can use the free tests mailed out via USPS.

https://onpoint-testing.com/product/certified-teleservice-covid-testing 

 

My backup is either the county's test to treat site or StatMed.  Both free to everyone with insurance 

 

For those with an Albertsons / Luckys / Safeway / or Vons they now do the rapid NAAT (PCR) test for $99 and your insurance is supposed to reimburse you.

I just did on point for the first time an hr ago, couldn’t be easier, $14.99 per person and you use your own test.

Geez that let the air out of our balloon as we Board Caribbean Princess next weekend and have a Aft cabin. Will make lemonade out of lemons though!

Sorry for dumb question, A fully vaxed and boosted person sailing on Saturday can get test as early as Wednesday correct?

You simply log on with the laptop, it will kill connection with iPhone, then when ready with iPhone log in with it, back and forth.

2 hours ago, Gatorzzzz said:

I was at the race. 

LOL yes you were! I believe it was the first car to average 150mph. That car is in the museum at Indy.

We have done the circle cruise on the Caribbean and it was one of our favorite cruises for what it's worth.

Hilton marina was like $300 but found a Priceline price of $150 and that's a Friday stay.