nikel

32 minutes ago, Longhorn-ED said:

We will be on the Millie 9/15 for 15 days. All of this makes me think what will be next by the time our cruise sails just a few weeks from now.

Probably TP in your cabin !!

3 hours ago, Conditionyoke said:

Celebrity corporate may have their reasons to make these changes, but my pet peeve is the abysmal customer service they provide when they make these changes. We were booked on the Nov 2024 TA on the Apex. While on an Alaska cruise this May on the Millenium, we were notified via email the TA was canceled, with no reason, no alternative options, nothing. We stopped by future cruises to see if they knew anything about the cancelation. They didn't even know it had been cancelled, just that it was redlined and they couldn't book on it. By the end of the cruise they still knew nothing other than yes, it had been cancelled.

 

Ten days later we finally got the cancellation reason, an earlier than expected dry docking. A few days later a rescheduled TA was posted for November 9th. We we offered a reservation lift & switch, but this TA was 2 nights shorter than our original sailing. In order to get a reduced price for the shorter cruise, we had to rebook. It still was going to be more expensive than the orginal cruise and we lost over a $1,000 in OBC. Fortunately we had a price guarantee on the original booking and after several calls over multiple hours, we got a satisfactory price and our original amount of OBC. It shouldn't be this difficult.

 

Now we have been notified the rescheduled TA has been cancelled because the ship is NOT going into drydock. Again, no options on alternative sailings or any other information. Rumors are running wild about will it do a TA, if so, when, and will it have passengers. The darkest rumor is they are using this to clear the bookings made with the lower rates we got in the spring so they can refill the ship with higher rates they are getting now and not honor the contracts they made with us who had already booked.

 

If you know you have to change up an itenerary, at least come up with viable alternative options before you announce the change. Don't leave your customers hanging. If I ever canceled a contract with my customers because it suited my needs and didn't provide them with suitable alternatives or reasonable recompense for the inconvenience, I would have been out of business in a heartbeat.

 

Hopefully Celebrity proves to be a stand up company and honors their commitments to their loyal customers rather than screwing them to chase the almighty dollar! If not, I will be hard pressed to ever give them anymore of my business.

 

In the "so called same boat" as you.  I wasn't too thriled with the first cancellation, but was happy to at least get to sail from Lisbon.  They made things right when they offered us a small window to rebook at our same rate and  keep our OBC.  What they did now by cancelling the second one and offering us nothing this time is disgusting on their part.  Celebrity is dumping their seasoned cruisers down the drain.  They forget who made them what they are today,.... or at least what they were until last year. 

Its too bad this information came out a week after I did final payment and paid for my airfare on my Nov TA on the Apex .  Chances are I would have cancelled.

32 minutes ago, dreamer321 said:

I've been tracking the menus in the MDR for Reflection for my upcoming cruise and I noticed the same thing you've notice. I think I'll be going to specialty dining a lot on my cruise.

Which is exactly what they want us to do !!......pay twice for our dinner!!

Normandie (Summit)

Murano (Silhouette)

Lawn Club Grill (Reflection)

3 minutes ago, Baron Barracuda said:

Seem to remember back in ancient times (90's?) mast grill also served ribs, chicken and maybe steak.  Would love good, fresh barbecue.

They also had wings and onion rings,

1 hour ago, Vineyard View said:

I am hearing rumors that our trip next May might be leaving from Tarragona rather than Barcelona. It appears that some are receiving this information while some are still being told it is Barcelona (port schedule shows this). I have looked some to find the best way to get from BCN to Tarragona. After flying from San Francisco, I don’t think we will want to hassle bags on a bus, nor are there direct trains. Has anyone done this via private transfer recently, and if so what was the cost? 

AS of when are they starting to make this change to leave from Tarragona?

3 minutes ago, Photo Andy said:

Sailing on P and O Iona to Canaries and Lisbon. Not sure where we dock in Lisbon does any body know? The real question is it an easy walk from the cruise port to Belem and the Monument of the Discoveries? We are hikers / mountain bikers so fitness is not an issue.   

It is quite a distance.  We took the local train or you can take a bus which was approx 1/2 hr..

Paid my TA final payment Friday at noon, by 3:30 PM it showed on my CC charges.

58 minutes ago, sea mom said:

How far is the hotel Jazz from the cruise terminal for Celebrity.  Any other recommendations are welcomed.

 

Thanks

 

Good to know too as we are also booked at the Jazz for our cruise.

Thank you so much for your most informative review, your style of writing and pictures.........its making me more excited for my trip !!

Sorry about the covid part !!  I guess it will be around forever like the flu !

Can  anybody who has stayed in an Infinite Veranda connecting cabin know where they connect , is it inside the cabin or in hallway?

Is there noise coming through?

Thanks

I'm really enjoying your "food porn" pics,( being from the same city as you, so also a food snob).  Glad to see they put back some of the menu that was supposedly taken away with the cutbacks.  I hope they don't change it back before I sail on the Apex in November.  LOL, I already know what I will be ordering in each MDR.

On 7/18/2023 at 5:43 AM, kwokpot said:

 

Do you know how much longer Captain Nikolas will be on the Apex ? Thanks

7 hours ago, mac_tlc said:

The last cruise before drydock is October 12, 2024 and is 11 days, ending on October  23, 2024 in Southampton. 
 

The next cruise is the transatlantic departing from Lisbon, Portugal on November 9, 2024

 

mac_tlc

Do you happen to know where the drydock is taking place and what they are doing.  I hope one thing is something to the sunset bar to give it more shade like the Beyond has.

Sorry to read this and hope he has a speedy and eventful recovery.  I thoroughly enjoy my virtual travels through you both over the years.  

Am I correct to assume you are still n Amsterdam and in a hospital there?

On 7/6/2023 at 7:30 PM, dani negreanu said:

 

Thanks for the recommendation.

 

Sadly, not offered anymore, at least for our booking end of August. I've even emailed them, "claiming" my free b'fast, after signing up for their loyalty club.... 

 

H10 CP was our 2nd choice, since Jazz was already fully booked.

Sorry you could not get in to the Jazz, but I have to say thanks to you I was able to get a booking in January for November.

There was a whole article in our newspaper today regarding Barcelona.  Apparently, their latest scam is spitting on you.  Somebody tries to help you get cleaned up while the accomplice steals your stuff.

The worst is in the metro system.

 It also claims to be " a popular hunting gtound for prfessional watch theives"

I have personally seen picpockets at work, but this is a new one.

Fabulous review bringing back so many wonderful memories !!

Your pics are amazing !!

Is it also easy just to grab a cab at the airport to the hotel ?  That way no worry about flight delays etc.

6 hours ago, bEwAbG said:

Any truth to the rumor I'm starting that the cheese plate is now just unwrapped Kraft singles? 

 

Supplier issue means it's really an off-brand substitute (Krafteez™). 

 

 

So that must be why they got rid of the cheesecake for dessert........you just can't make it with

Kraft cheese singles !!

22 hours ago, marazul said:

You can always email or call the hotel directly and book a room even if the website doesn't let you. 

That's what we did ( emailed them directly) and managed to get a booking.

Thank you so much for this travelogue.  Your pictures and comments are so uplifting, especially to be revisiting places I have been in the past. I really enjoy following all your adventures, especially having the luxury of traveling with "the Queen"  Can't wait for your next one !! 

Have a safe trip home.....

We had the same thing for the Apex Nov 24 TA.  It went on for weeks, either not showing or saying sold out.  Finally it is back on but with a different departure port.  Now Lisbon instead of Southampton and leaving 6 days later and one day less.

51 minutes ago, Kelownadon said:

Appears you haven’t tried the French fries in Quebec,

Canada. 

Poutine !!

3 hours ago, ChicagoFP said:

Here's my take: this is not an Apex dry dock issue but simply a dock availability issue in Southampton. The communication from Celebrity states that "These sailings must unfortunately be redeployed to accommodate an earlier dry dock schedule. Due to this change in dock availability, we must cancel bookings and reaccommodate guests to alternate sailings."   

the Celebrity email also states that current passengers can rebook on the listed options including the November 9, Lisbon transatlantic before June 13,  Celebrity will most likely start new reservations for the November 9, 2024 cruise after the June 13 deadline.  

We were booked on the November 3 cruise and transferred our reservation yesterday to the November 9 sailing from Lisbon.  

I cannot find  an itinerary anywhere.  Do you have a heads up.  The only thing I see is that it is now 12 nights instead of 13