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glentally

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Posts posted by glentally

  1. 1 hour ago, Essiesmom said:

    You can call to book in the AM and sail in the PM.  Can't be done online, have to call.  Online checkin won't be able to be done.  EM

    wow! What happened to the stories about after 9/11 that wasn't possible. Maybe they were just stories?

     

    Do they offer good prices to fill the ship or just treat yu like you are desperate to get on the ship and charge outrageously high prices like the cruises going out now?

  2. On 5/11/2020 at 10:29 AM, Roger88 said:

    Why dispute anything if you are still going on a cruise? I understand that getting money back (even those 150$) can be a pleasant procedure, but does it worth all the headache with a refund process. Its not that kind of money to be fighting for right now. I would understand if you were cancelling the tour completely but you only ask for this partial refund  

    The refunded portion is for taxes, ports etc. and is not transferable.  Yes I want my money back asap.  Carnival didn't hesitate to charge me again the same fees when I rebooked.  Hire more people to handle the refunds.

  3. 27 minutes ago, firefly333 said:

    I don't think you can dispute part of a charge. Disputes just isn't set up for that. You click on the charge you want to dispute and click on the reason. It's been posted carnival is taking up to 90 days for refunds. 

     

    To the OPost:

    I had a May 10th cruise canceled.  I recently tried to dispute my refund part of the charge and although the bank didn't say it I think it was because you can't dispute part of the charge like what is mentioned above.  Be patient, I am not one to do that but I am trying here.  If you read a lot of the refund posts they are actually happening.

     

  4. On 4/30/2020 at 5:23 PM, firefly333 said:

    There was a thread last night about talk someone into booking a late june cruise at a really good rate. The op said it was the last chance to book. I wondered how they knew?

     

    This happened last month and then a couple weeks later the cruises were canc. Who knows. I'm booked but expecting to get cancelled. 

     

    I have noticed the past couple of days on the carnival site you could no longer click on june out of Galveston.. so that was a big hint. I'm booked june 28

    Oh, so now my post yesterday was accurate instead of your "get to know your facts comment"  Have a safe and wonderful day firefly.

    • Haha 1
  5. 1 minute ago, pzsdd6 said:

    We are now up to $1138 after being twice cancelled. To make matters worse.......

    After the first cancellation, they promised my port charges to be refunded within 10 days......lol, nope

    For the second cruise, I had to pay up front for additional deposit and port charges.....now cancelled again!
    Now, following today’s announcement, no additional cruise credits, another promise of a refund, now 90 days or more out.

    well said!  I still haven't received the first promise of a refund.  And yes, they charge you port fees etc AGAIN when two credits will be outstanding.  

     

    So rebook as an option or ask for a full refund!  Who thinks that full refunds will happen when they don't refund past credits?

     

     

  6. On 5/1/2020 at 7:14 AM, ray98 said:

    Awesome.....another new topic on the same thing.

     

    Anyway....many of those crew are at or will be at the end of their contracts anyway.  It has to be done.  Their replacements are ready to go when the time comes.

    I agree with the original post.  FYI it is a new post stating there will be little chance of sailing this summer at all, and lucky if any sail in the fall/winter.  Go online and try to book a cruise before September, not available.  I think Carnival is tired of booking cruises and then canceling, offering more FCC and OBC and listening and handling thousands of refunds, rescheduling , etc.

     

    How do you know all the crew members contracts are wrapping up?

  7. 12 hours ago, xDisconnections said:

    Why would they block them because of possible cancellations? Heald is consistently stating that cruises will resume and everything will be back to normal by the end of June. There’s no way more cruises will be cancelled if his information is accurate.

    Is Heald the official spoke person for Carnival?  Was he really the awesome CD that everyone drools over?

     

    When he walks on water over to Princess Cay or Half Moon vs taking the shuttle I will be a believer.

    • Like 1
  8. On 4/21/2020 at 2:00 PM, jennas_mum said:

     

    You do not have to call. If you are not paid in full, they will do a price adjustment. If you are they will do OBC.

    I would call.  My call was picked up in less than 30 seconds.  Reason I say call is I had to "remind" them the price of my cruise went down and an additional OBC was offered.

  9. 6 hours ago, lindya said:

    I actually had a voicemail from Carnival today offering to help me with my 4/18/20 cruise which was canceled.. They left a number to return the call.. We are planning to rebook for next year. We'll see how this return call goes.. I was just surprised to receive that call after so many not being able to get through such a short time ago. 

    I  was hooked up almost immediately when I called to reschedule my cruise. I mentioned to the girl that it was quick.  She said thats because you chose the option for booking a new cruise  not dealing with an existing cruise which is true for you.  They will help you move all the FCC and OBC when you speak to them.

  10. 35 minutes ago, soremekun said:

    I received 5 emails for an April 2020 cruise that was already rebooked for April next year.

    Hello Soremekun,  I had already rebooked my May 10th cruise.  When I rebooked I was given a $200 OBC  for the 6 plus day cabin.  Now I am second guessing that I canceled on my own prior to these emails and not them.  Did I lose $400 in OBC?  Should I call and complain?  Someone else must be in the same boat as me.  ( no pun intended)

  11. 8 hours ago, poz222 said:

    They are drifting or at anchor and intermittently coming in to offload and provision/fuel as needed. They are trying to save as much fuel as possible, trying to go on one engine if possible. Ships with RO plants better on the water situation. Grey water, sludge and tanks and dock space determine if when they come in. Some Crew is working doing wet dock type stuff, lots of painting, windows, floors etc... generally costs more to sit at a dock... 

    Oh good.  They are painting.  Maybe that will quiet the critics about any rust they see on the ships and complain about it in reviews.  Obviously these people don't understand the constant abuse ALL ships get from sea water on them 100% of the time .

  12. On 3/27/2020 at 10:50 AM, cruiselover** said:

    I am really frustrated that Carnival is postponing their announcement.  My husband and I have the Carnival Magic booked for April 25, 2020 and I have been on pins and needles waiting to hear if the cruise is cancelled or not.  We can cancel by March 31st and get a full refund based on the information Carnival sent us earlier this month.  I was hoping to find out today that onboard credit was going to be offered along with the refund for another cruise.  I can't stand the idea of waiting yet another few days!

    All Carnival cruises are blocked out from the website I use including my May 10 th. out of San Juan.  Sorry you aren't going anywhere and even if a ship sailed it won't be allowed to dock.

  13. On 3/20/2020 at 3:45 PM, Globetrotter21 said:

    Has anyone received their refund yet for a cancelled cruise? I canceled about 2 weeks ago and still have not received it. How long does it take?

    Hang in there.  I just rebooked my cruise and while doing it she said they see the refund process has been started. I am guessing I cancelled 2 weeks ago?

     

     

  14. Canceled my May 10th cruise.  A few weeks later booked the Liberty and was told I also get a $200 OBC for rebooking and ES to assure if the price drops I get that as well.

     

    Also confirmed that my FCC were applied and the $88 leftover will be available on the cruise. They confirmed my credit card refund from the previously canceled cruise is in the works and will receive shortly.

     

    Nice job Carnival! 

    • Like 2
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