alfanolm

I got this email yesterday: Dear Guest, We understand you previously booked products like, VOOM Wi-Fi, the All Access Tour, or The Key and then cancelled them based on your purchase of the non-existent Premier Pass. Some of these items may have gone up in price since you originally purchased, and we understand that your cancellation was in good faith, based on the erroneous package. We want to honor your original price. If you already rebooked - there is nothing to do. We will calculate the difference between what you currently have and your original purchase price - and generate a refund for the difference, IF the NEW cost is greater than what you originally paid. If you have not already done so, you can repurchase the exact products at the current rate by March 22, 2023. At that time, we will close this process and automatically provide you with a refund for the difference, IF the NEW cost is greater than what you originally paid. As a reference, below, we included an overview of the original purchase and the price you paid. Refunds may take up to 14 business days to reflect on the form of payment used for the re-purchase. Please note some financial institutions may take a little longer. We appreciate your continued understanding as we work through this and look forward to having you onboard soon! Sincerely, Aurora Yera-Rodriguez AVP | Guest Experience Royal Caribbean International

I called and they would not give us our original Black Friday rate for the internet. They said they are giving a $50 on board credit and that's all they can do. Guess I better call again. Happy you got your original price back.