I've only sailed Celebrity once before, so I may not know how things work. I booked a 14-day TA last night after searching for All Included cruises. The flash screen before I paid assured me that my cruise included "Wi-fi, Drinks, Tips." But when I review my cruise under manage reservation there is no indication that these items are included (I paid about $700 extra for them). I got a very basic email after booking that doesn't mention "All Included." I've sailed a good bit with Princess, and their emails and reservation information are always very detailed.
I called Celebrity today and was told by the agent that my booking does indeed have everything included. I upgraded the drink package to Premium for $133, or $9.50 a day, and immediately got an email that I had the Premium drink package, but this still doesn't show up on Manage Reservation, which still gives me the option to prepay tips, buy drink packages and wifi. Why would it do this if I already bought them? I'm glad I have something in writing that I have the Premium drink package, but I still worry about the rest and will do so until I can actually see it on my computer screen. Is this normal? If there is a problem I would prefer to resolve it now, as I will lose my cool if I get on the boat and don't have things I paid for. Thanks for any guidance.