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grak

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About grak

  • Rank
    Cool Cruiser

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  • Location
    Northern California

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  1. I cancelled our shore excursions on March 5th for a June 22 cruise. I got a refund on April 18th. We had 3 cabins booked, one paid in full. No refunds yet for those. Having patience....
  2. Nothing has been received money wise. We did pay for the shore excursions in full. No refunds in spite of it “being credited to our account”.
  3. For our June 22 Alaska cruise, we cancelled our shore excursions early March, before cruise was cancelled. I received an email a day or so later stating the refund would be credited to our account in 5-7 business days. That was March 15. Nothing credited. Then, cruises cancelled and we got an email saying our deposits and insurance (for 2 cabins) that our VISA was credited for those amounts. That was 2 weeks ago.......still nothing in the accounts. I’m wondering if anyone else has this experience. When I called I was told it’s being processed and could take 90 days. Why would they send something saying it’s been credited,
  4. We decided to pay the total a month before final payment was due. If we were to cancel before final payment would that be cash refunded or cruise credit? I hope not to cancel but need to know what is what. Thanks.
  5. Can you please tell me the site that shows what ships are in ports on given dates. Thanks
  6. Do we need to make reservations ahead for this “event”? Is it an every morning thing or just once or twice?
  7. Sprite Aide will work just fine. Thanks!
  8. Where might I purchase a bottle of wine near the San Diego port. Thanks.
  9. Can anyone tell me the cost of a wine package...how many bottles, etc. I’d appreciate any info. Thanks!
  10. They didn’t take our passports at all. Only had a customs check in Cobh...the day before we disembarked.
  11. Our weather was chilly.....in Orkney it was also very windy, we had some light showers on and off in Edinburgh. Everywhere else was sunny....still needed a sweater. We went on a similar cruise 2 years ago the first of May and had warm-ish sunny days everywhere we went. Layering is the key.
  12. We had Club Class dining which didn’t really work out for us. We eat earlier than a majority of British Isles cruisers and a couple of times we were the ONLY patrons in the dining room. So on nights we wanted to eat early we went to the buffet. Entertainment was good...enjoyed the two production shows. Two comedians...one great one not so much.,sorry can’t remember names. All of the staff we interacted with were outstanding, friendly, seemed to really care.
  13. Surely by September they’d have it under control. I’ve heard the first couple of cruises before mine it was even worse so MAYBE they’re getting it figured out. Rocklinmom...I’m from Auburn. I don’t know Thrak.
  14. The cruise was great, staff outstanding! Some glitches...TVs had to constantly be rebooted, the worst was the three embarkation/disembarkation ports ..Dublin, LeHarve, South Hampton. Princess tried to do it right but it was mostly mass confusion for passengers in transit. We got on in Dublin, didn't have customs check until Cobh. Customs went fast but some technical issue wouldn’t let some of us off the ship for awhile. Excursions were delayed. In South Hampton returning passengers from excursions weren’t let back on the ship..we had to wait i with “new” passengers. That issues was solved eventually, but we were sent to several different lines. I wouldn’t book another cruise with several embarkation/disembarkation ports again.
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