Our app on-board shows basic information but no dining reservations or excursions. I really think there's something wrong with both of our accounts. However there was murmur in the concierge lounge that no one had functioning apps.
We are in an aft penthouse Suite, or whatever princess calls these corner rooms. The concierge has been helpful but now both of our specialty dining credits are gone. Maybe that's why I can't reserve through the app.
As for the Bistro, we were tired, hungry and frustrated and there was no one to speak with at 9pm when we finally got up and left. They never fully cleared the plates and we certainly we not offered dessert. We will address it today.
There Is still a pile of hair in one corner of the bathroom, under the toilet plunger. We will address that today as well.
My debit card was hacked so when they tried to place the order for the medallion, it failed. I immediately called and tried to replace the order but it was too late so I was placed in the blue lane. My check in window in Seattle began at 11:30am. We were there at 11:20 and it was absolutely insane. We had our luggage tags printed but not stapled and we were told to go wait in the untagged line just to use a stapler. It was an absolute mess with no signage.There was nothing at all for priority boarding. No designated area for anything, just chaos.
Overall for the ridiculous amount of money we saved for this trip and spent on this room, I expected better. Much, much better.