2 minutes ago, Triger said:

Unfortunately this extend the process for all of us waiting for refunds.  

 

Carnival Corporation Confirms Company-Wide Layoffs

May 14, 2020

 

Carnival Corporation announced today a number of additional actions it is taking to further strengthen its liquidity position in the event of an extended pause in guest operations due to COVID-19, according to a press release. 

To further strengthen liquidity, the company said that its brands are announcing a combination of layoffs, furloughs, reduced work weeks and salary reductions across the company, including senior management. These moves will contribute hundreds of millions of dollars in cash conservation on an annualized basis.

"Taking these extremely difficult employee actions involving our highly dedicated workforce is a very tough thing to do. Unfortunately, it's necessary, given the current low level of guest operations and to further endure this pause," said Carnival Corporation & plc President & CEO Arnold Donald. "We care deeply about all our employees and understanding the impact this is having on so many strengthens our resolve to do everything we can to return to operations when the time is right. We look forward to the day when many of those impacted are returning to work with us and we look forward to the day, when appropriate, that once again our ships and crew are delighting millions of people at sea and we can be there for the many nations and millions of people who depend on the cruise industry for their livelihood."

Added Donald: "We also want to thank our guests for their many thoughtful notes and overall outpouring of support. It is clear there is tremendous anticipation for a return to cruising. It's also encouraging to note that the majority of guests affected by our schedule changes want to sail with us at a later date, with fewer than 38 percent requesting refunds to date. Our booking trends for the first half of 2021, which remain within historical ranges, demonstrate the resilience of our brands and the strength of our loyal recurring customer base, of which 66% are repeat cruisers. In addition, we plan to stagger fleet reentry to optimize demand and operating performance over time."

 fewer than 38 percent requesting refunds

Proud to be in the minority

Too bad congress is not trying to do the same for cruise passengers

Proposed bill seeks cash refunds for all flights cancelled due to COVID-19 concerns

https://komonews.com/news/consumer/proposed-bill-seeks-cash-refunds-for-all-flights-cancelled-due-to-covid-19-concerns?fbclid=IwAR268H3Rx8kFpHraN2yGBDBmM7HkMAjR9K7rVzEIq6mHy7TBKnMmcJh0H-k

12 minutes ago, ceilidh1 said:

Here it is again:

1. Departure Date order

2. UP TO 60 days from time they received your choice of option 1 or 2

 

So, my cruise was March 14th. My choice was submitted March 12th. They failed on both counts!

See, thoroughly confusing. The first line says they are processing in "departure date order". The very next line says up to 60 days from when they recieve your refund choice. How do they do both? I already passed 60 days from my refund request date but my cruise was not supposed to start until May 2. Reading postings on here there is a lot of people that have not been processed that had earlier cruise start than mine.

I periodically stop in here to be comforted in knowing I am not alone in getting bilked out of money by Princess.

Thank you all  👍 😀

I received the same email today. I am sticking with the full refund as I want nothing more to do with Princess. Had I booked with my normal provider (Royal Caribbean) I would have my refund as many of my friends over there have already got their refunds for May cruises. 

My mistake for wanting to take a Mexican Rivera cruise. 🤬

Just now, remydiva said:

Wow .. just wow... and you know this how?

Speculation, that is what 99% of the information in this board is based on. 😂

They are just holding out until it's confirmed they can't cruise their ships out of the US for the next six month. Once that happens they will file for bankruptcy and we will all be SOL on getting our refunds.  

No, May 2, 2020

We had Royal Princess booked for this coming Saturday. Back on March 16th we sent in the cancellation form and received the receipt for our choice which was  Option 2: LOWER VALUE.

We have not heard anything since. No refund no FCC, nothing. Is this normal?

Loving your cruise, thanks so much for taking us along

Thanks I filled it out and hoping for the best. 

1 minute ago, remydiva said:

For those who already had cruises booked in the distance future but not paid, then Option 1 makes sense as you can 'pay' for your cruise using Princess FCC.

For me, I have no other cruises booked and as hubby is in the at risk population, not sure what the future holds for us so I took Option 2 (a bird in the hand is worth 2 in the bush plus 25% FCC)

Just my opinion.

We are planning to book May 1st 2021 out of here in Seattle but honestly either option works. I just don't know how to tell anyone which option we want, 

Just now, remydiva said:

doesn't matter when you cancelled...I cancelled Mar 6 for an April 19 cruise and the rules apply to me....unless you mean FEB 9

March 9th, but I still don't know how I would chose between the two options. 

Not sure if there is any way I can choose between the options as I can't contact anyone. The booking is no longer on my T/A site or my Princess site. If I could choose I would take option one 

Thanks everyone, sounds like I should be ok. 😀

29 minutes ago, Cruise Raider said:

 

Are you sure that is all you should be getting back?  Looks like you should be getting 100% refund with 25% bonus future cruise credit based on your cruise date.  

 

Also, I had a problem with a credit card that was replaced and when the refund went back to my old card, it looked as though it was lost out in space somewhere for months.  I was finally able to correct the problem with the credit card company.  Both were Amex cards but through different banks but, they were able to track it down and apply it to the new card.  It does help if you can pull up your account information on the original charge online so you can include that information to whomever is trying to help you fix this.  

I cancelled back on the 9th before they implemented this. 😪

Hi

I had a May 2 cruise booked on Royal Princess. I made the booking through a big box T/A. You can't get through to them over the phone but in their recording they gave a link to a form that I filled out to cancel. At the time I cancelled I should be getting 50% refund and 50% FFC. 

My concern is I think the booking was paid on my debit card and last month I lost that card and was issued a new one. So my concern is they will try to send the refund to the old card and it will not go through.

Any advice as to what I should do? Should I just wait and see?

thanks

Been using it for 4 years, works great

https://www.amazon.com/gp/product/B00OQ19QYA/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1

Are you on a VPN that shows you to be in the UK? I've done that before. 

Well I foolishly didn't tell them we did not want to get an "upgrade" so they moved us again. This time to E709. I am just going to stay at this one. 

Thanks, we decided to err to the side of caution and manged to get our old cabin back. Of course that will guarantee the cruise will be smooth as glass. 😜

Hi 

We are taking our first Princess cruise in May on Royal Princess. We were booked in cabin E433 until recently when I see they have moved us to L110. We have done a couple dozen cruises on Royal Caribbean and have never been in a forward cabin. My concern with a forward cabin is the pitch (up & down motion) especially in a cabin this high up. 

Anyone been in a cabin near to this one who can comment?  Thanks a lot for the feedback.

sorry

Is this new?

https://www.seatrade-cruise.com/news/royal-caribbean-dedicates-two-ships-humanitarian-crisis-response?fbclid=IwAR3r45c0gpJqyDPnxm2UxNr2XIOGg5CpRgfabBcwZ8P1e4ZJIh0E0LZ0cC0

Love the pictures of Central Park. Some day Marie and I will get back to Royal again. 😀