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About Daghis

  • Rank
    5,000+ Club

About Me

  • Location
    McMurray, PA
  • Interests
    Knitting, World of Warcraft
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    The Ship! The larger, the better!

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  1. Ah, okay. Those can be used on any cruise, however the dates are restricted. Specifically, they have to be used on a cruise that sails by the expiration date listed on the web site. Look at this example below: This offer gives me a free balcony cruise on one of the cruises for which this offer applies. Unfortunately, the web site doesn't tell you which cruises it includes. I probably have an email that references that offer code (19LNC302) and provides that list. Instead of those particular cruises, I can choose any cruise I want to apply the cash-value of that offer ($700), but I have to sail by this offer's expiration date (12/6/2019). Does that make sense for what you're seeing?
  2. If you're talking about a certificate you received while onboard a cruise based on your points accumulated during that cruise, it's my understanding that the cash value of a certificate (either a $-off or a $-off-in-lieu-of-a-listed-free-cruise) is available for any cruise of your choice as long as it satisfies the time requirements (must be booked within 30 days and must sail within one year of the certificate issuance). If, on the other hand, you're talking about some direct mail offer you've received from Casino Royale, you'll need to check the terms and conditions for that particular offer. Usually they are much more restrictive.
  3. I think the only restriction is that the cruise can't sail over most holidays.
  4. My husband and I are on this sailing as well. We'll be celebrating 30 years together! We're also going to be on the preceding Mediterranean sailing. This is our second back-to-back cruise, our first transoceanic, and our first time cruising for three weeks at one time! Cruise Critic doesn't have private messaging enabled, so that's why it doesn't work.
  5. The trade-in values for (e-)mailed offers are getting bizarre. It had been that balcony offers would have a trade-in value of $1,000, and junior suite offers would have a value of $1,250. These are the last few on my list (from ClubRoyaleOffers.com): I don't know what specific cruises are included in this last one, but at a trade-in value of $1,500, it might very well have significant value on, say, a 3- or 4-night cruise.
  6. Thanks for mentioning this! I had not interpreted that as being quarantined during the cruise, but I see what you're saying. I do see that this is included in my travel insurance policy, so I will also check with the policy provider.
  7. Yes, I did get the letter. I didn't have it with me when I decided to call in, so I didn't have the phone number to which I should have called, but C&A was able to refer me to someone in post-cruise support who was able to issue the FCC. The representative did pull up the ship logs and find the appropriate information.
  8. I did raise my concern about the calculation, specifically relating it essentially to random chance as to who got sick and also explaining that I was traveling with my husband, so effectively we paid equally for this cruise, but the representative with whom I spoke (who may or may not have been in the US) didn't seem to care or was otherwise specifically following their script. I'll give a call in to D+ C&A later today to see what they say about this. (They had referred me to post-cruise support since the credit hadn't been issued, but perhaps they can provide some advice/guidance now.)
  9. By the definition of "trip interruption", as I understand it, this doesn't qualify. Specifically, the definition of the state of the trip is determined by the state of the lodging. Since my cabin was fine and remained available to me during the trip, I don't have a claim with them. (The same logic can be applied to whether a cruise misses one or more ports. Even if a week-long cruise doesn't sail to any ports at all, there is no trip interruption claim available.)
  10. I told my husband after my call with Royal Caribbean that if I get sick on a future cruise and if I'm the second guest, I'm going to make sure he gets sick, too, to make sure the compensation is fair. 🙄
  11. I sailed on Symphony of the Seas in March, and, unfortunately, I did get some sort of gastroenteritis (the nurse at the medical center didn't call it norovirus, but the she did say that the symptoms did align; she just wasn't permitted to diagnose it as norovirus). Once I realized I was getting sick, I took myself down to the medical center, turned myself in, so to speak, and accepted the isolation. I knew it was the right thing to do for other passengers onboard, and I knew that Royal Caribbean's policy was fair in terms of in-room benefits (free room service and PPV movies) and that they'd likely give me a future cruise credit for the time while I was isolated. I ended up being stuck in the cabin for the last two days of the cruise, and I received a letter telling me that I'd get credit for 2/7 of the cruise fare. That certainly seemed reasonable. I hadn't heard anything from Royal Caribbean, so I called in to inquire about the credit. The representative with whom I spoke said that it's normally issued after 30 days (it's been almost double that), but he'd be happy to take care of while I was on the phone. I was surprised to find how low the amount was. It turned out that I booked this cruise during a BOGO60 promotion, and my name happened to be in the second guest position, so they based the credit on how much the second guest's price was. We had booked a junior suite. According to my booking confirmation, the per-person fare (before discounts) was $3,809. The total for the two of us, after the BOGO60 and C&A balcony suite discount, was $4,560. They way they see it, though, my husband paid $3,306 and I only paid $1,254. Thus, the amount they're crediting me is based on the $1,254, which is about $359. By their math, if it had been my husband who had gotten sick instead, they'd give him a credit of about $945. So, really, my isolation was only worth 38% of what his would've been, just by chance of position on the reservation? This really doesn't make sense to me.
  12. I just returned home from Symphony of the Seas today. My cruise ended with my husband and me being escorted off the ship after everyone else had disembarked (including the consecutive cruisers) due to me being in isolation. I came down with an unspecific gastric illness (not specifically diagnosed, but the nurse acknowledged that norovirus shares the same symptoms as what I was experiencing) during the cruise and ended up being put under "isolation" (essentially quarantined in the cabin) from the evening of day 6 until disembarkation. I have no idea how I caught it (not surprisingly), but once I realized that it was more serious than an upset tummy, I went to (i.e., "turned myself in") the medical center. This is the first time I've experienced this kind of illness in 30+ cruises. I have no complaints about how Royal Caribbean handled this with me save for the frequency of the stay-in-your-cabin admonitions. The only issue I encountered was trying to order room service (from the limited "BRAT" menu) on disembarkation morning; Guest Services had to intervene and get the room service manager to call me to take my order since the line was otherwise disabled this morning.
  13. A sad fact of reality is that people die on cruise ships all the time. That's why they have a morgue on each ship. I don't remember for certain, but I think the one on Oasis class ships has room for three bodies. When you consider that a significant number of cruisers are either elderly or have higher than average risk factors, it becomes a facet of cruise life... and death.
  14. I've tried searching, but i can't seem to find a definitive answer. Royal Caribbean's information for Sea Class cabins (i.e., junior suites) lists a few benefits, but I noticed that priority check-in and embarkation isn't among them. With Symphony of the Seas being at a brand new terminal, I don't know what the custom there is for junior suite passengers. Is it like non-Oasis-class ships where junior suites are in the suite embarkation area, or does Royal Caribbean treat junior suites in the Royal Suite program differently in this regard?
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