Mtn2Sea

We were also on the N. Statendam and received the email on the 27th asking us to complete the survey. Just before the pandemic, I completed several cruises in a row without getting a survey request, so if you haven’t gotten the survey email yet, you may not get one.

i would encourage you to wait a day or so prior to going to Guest Services to apply the gift card to your account. Just got off the N. Statendam and I had to go to the front desk the first day on another issue and the line was very long and slow. A couple of days later I went back to apply the balance of a card to my account. The line was very short and only took about five minutes to get the card’s balance applied.

Today’s sunset as the N. Statendam was leaving Boston.

We just boarded the N. Statendam today in Boston and VeriFLY made a big difference (once we got into the terminal building). Once we got through security, things moved very fast.

We’re aboard the beautiful N. Statendam and about to go to dinner. We had reservations for tonight, but had a note in the cabin that the Pinnacle does not open until tomorrow. We had quite a time getting on the ship. We got to the terminal at 2:30, our designated time. The line outside the door was at least a quarter mile (it felt like more). Once we got into the building, things went faster, thanks to VeriFLY. We had to show our ArriveCan receipt twice. For the first time, I did not show any paper - everything was on my phone.

Seems like I also saw the arrow on #2, but no arrow on #1 until I was within 30 days.

DW and I are in our Boston hotel room ready to board the N. Statendam. We’ve received conflicting info from HAL regarding our boarding time. Couple of days ago, we received an email that we should not show up until 2:00 because the ship will be having an inspection. Our boarding pass now shows 11:20, which is earlier than it’s been showing. The hotel is allowing us a late check out, so I think we will walk next door and have lunch and then decide when to call Uber. P.S. Welcome @RedneckBob!

When is your cruise? I had to wait until I was within a 30 day window before I could move forward after initially setting up my account.

We visited Porto in 2019 while on the Amsterdam. As others have said, we would have loved to have spent more time there. Today and tomorrow are packing days for our flight to Boston where we’ll board the N. Statendam on Wednesday. Fingers crossed that I won’t be reporting back on how the ship handles Covid! Here are just a few of the photos I took in Porto.

About a month or so ago, I booked Club Orange for a cruise on the N. Statendam that leaves next month. I called HAL directly at the number someone had posted for CO, but was not allowed to book CO and was told I had to go through my online travel agent. The most I could get out of the HAL agent was that CO was still available. I wonder if the travel agent one is using makes a difference in booking directly. I had given my booking number and the HAL agent referred me back to my travel agent by name.

I just wanted to express my deepest condolences to your family and especially to Amy and the children. Such a loss, even when expected, is never easy. May the memories of Buddy bring some comfort to those experiencing his loss.

Looks like your granddaughter had a blast on what will be a very memorable trip with her grandparents! Have a safe trip home.

Thanks for taking us along on your latest adventure! Hope all of you have a great time.

Hope you have a great cruise! Looking forward to reading all about it.

I’ve got my fingers crossed that you get your flight home straightened out!!

Looking forward to your photos. Hope you have a great trip!

@Heartgrove Jack, my deepest condolences on the passing of your sister. May your faith and memories bring you and your family comfort.

Hope upon have a smooth and safe flight! ✈️

Thanks for the info. What a nightmare!

So sorry you had to miss your cruise. I’ve seen a few other comments regarding problems making contact with FlightEase when a problem arose. Our air portion for our upcoming cruise in August was booked through FlightEase. Could you expand on your experience in going in touch with FlightEase to make changes to your flight schedule. Also, any advice if this situation arises would be most appreciated!

I usually check in about a week prior to boarding and have never had a problem other than receiving emails from HAL reminding me to check in.

Our only visit to Icy Strait Point was in 2017 while aboard the Amsterdam. We walked around some and then took a whale watching tour. We bought the tickets directly from the tour operator. The price turned out to be the same as HAL’s excursion.

Enjoyed the video! Looking forward to the next one.

Just the other week I went to my HAL account and used bonus gift cards to purchase onboard credit for my upcoming cruise that was booked through a travel agency, not directly with HAL. Afterwards (maybe the next day), I was able to see my OBC by looking at my itinerary.

For my upcoming cruise in August, I booked with an online agency (not the big box store) and subsequently went to HAL’s website and booked our flights. Later I went to the HAL site and used the Manage Your Cruise route to get back to my flights (you click the links like you’re looking your flights as you did initially). You should then be able to pay for your flights. My final invoice from my online travel agency doesn’t show my flights or on board credit that I have other than the OBC given to me from the agency. When I book with the big box store, I can see all my OBC.