JessicaB

Yes I did, but is different in Australia - I want quote before book my free cruise from Pinnacle Certificate. I haven’t received Pinnacle kit which has Certificate No. with conditions, but advised to book a cruise, pay deposit and send reservation # to C&A Australia who will apply Pinnacle certificate. I am waiting to hear if my DP340 discount will be applied to cruise, plus if cruise I’m looking at booking if on special, do I get discounted price? I’m not prepared to pay an extra AU$1000+ if discounts can’t be applied for a 7 or 9night cruise.

I have still not received Pinnacle Kit from turning P in March, almost 7months ago, plus only reply from C&A department from my June email with queries for using free P cruise certificate, is that I can book a cruise, email to them and US$2400 will be deducted. Have heard conflicting replies if DP340 discount will be applied. As I am in/from Australia, our prices on RCI Australian site include all port charges, taxes and gratuities. My next cruise is on Ovation in 2weeks and will be 1st time since March 2020 that RCI have had a ship here in Australia. Are there any Solo Australians on here who have cruised and applied Complimentary P certificate to a cruise that can advise how price is calculated?

Unfortunately here in Australia we do not have a C&A phone no. to call, even emailing C&A Department goes to Reservations Department then escalated to C&A department - where I have been waiting for reply since June.😚

Hi, I am also from Melbourne, Australia. I turned Pinnacle on Navigator of Seas in March 2022. I haven’t received Pinnacle Kit yet, heard is backlog. Plus have not been able use my Pinnacle free cruise as haven’t received yet, have emailed C&A few times and waiting for reply. I am a senior solo and not sure how cost of ‘free’ cruise would be calculated with t&cs.