lovethegators

We sailed on Equinox late June and I had a mixed experience with GF offerings. You can order ahead in the MDR, but there were literally only 3 options - steak, chicken, or salmon. The food was overcooked, dry and seemed like it had been under a heat lamp for hours. They offered bread, but it was dried out GF sandwich bread that was not worth the calories. In the OV cafe, GF options are noted clearly and there was a decent selection. I was worried about cross contamination, but did fine. Food in the specialty restaurants tasted much better, but I was apparently gluten-ed at Tuscan grill because I was very ill after the meal (others in party of 10 were fine so I think it was gluten). For lunch, I liked some of the GF options at the spa cafe. Overall, I was disappointed in the food. The good news is that I did not gain weight on the trip!

Yes, same agent. Discounts did not process for 1 of 2 cabins for each family for final payment. Overcharge was through Celebrity, not agent from what we were told. Considering it happened 2x in one day (yesterday) with different transactions, it could be a bigger issue. I am giving people a heads up to check over charges carefully in case it is a bigger issue. The size of the overcharge is the most concerning.

We have a total of 2 cabins for May cruise and recently made our final payment. Due to repeat error messages on Celebrity and TA websites, we had agent make the payment on our behalf. We noticed pretty quickly that there was an overcharge of approximately $3,400 on one of the two rooms. The same exact thing happened to our travel companions (1 of their two rooms had the same overcharge). The issue is supposedly fixed, but they are taking 7-10 days to refund us the overcharge which we are not happy about. Had we been able to make the payment ourselves, we would have caught the disparity before our card was charged. Has this happened to anyone else? I would not be surprised if the "bot" errors were only in favor of X. We are considering disputing the overcharge with Amex but are not sure if it is worth the effort.