Topher500

Hi Everyone - We have re-booked for April and on to a 15 night transatlantic on NCL Escape. I was wondering if anyone had dailies for this? Or do they just repeat the 7 day dailies?

Thanks
Chris

@Essiesmom Sorry I am not sure how to reply to your message. The 26th May was travel agent deadline. The Travel Agent have called it "Loss of deposit" stage which I think means they were still within Cruise company deadline. I have no idea what the actual cruise company deadline is.

@Flatbush Flyer My payment deadline was 26th May. I had paid in full on the 6th May. NCL announced cancellations on 16th June. I am unaware that there could or should have been any other payment instructions. I made the original booking 1st Aug 2019 and paid deposit at that point. Cruise date is 23rd Aug

Thanks

 
Most important question (to me!) is.....did the travel agent refund your money in full?  

Never, never use a TA who does not make all charged directly to the cruise company!
 
If you were in the USA, I would suggest contacting the BBB to make a complaint about the TA's business practices, but as you are in Scotland, I do not know what equivalent if any you have in the UK.
 
What a beautiful land you have. Been there both on a cruise and a land trip as DW is of Scottish descent. Her late father was one of the brave RAF pilots during WWII.

Also the TA is a very large and reputable one. This is why I am surprised

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Thanks all. Yes I am in the UK. ABTA sounds like a good idea. So am I correct in saying that this shouldn’t happen, even in the uk ? Thanks


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Hi All,

My cruise has been cancelled in August with NCL. I had paid my Travel Agent the full balance on the 6th May this year. As the cruise has been cancelled I wanted to take advantage of the 125% cruise credit. It turns out that although I had paid the TA in full, The TA has not paid NCL in full and I am only entitled to 125% of monies paid to NCL. The TA had only paid the deposit. Has anyone experience this? Anything I can do? Is this normal practice? I am looking to re-book again in April and the travel agent to be fair is giving me a good deal but I am still quite angry about this. 

Thanks all

Chris

Well a couple of years ago I joined this forum and was given a rather frosty reception when I asked about gratuity policy and pricing on ships :(. I had never been a cruise at that time and thought my question was quite valid. Anyway, I was on Epic in 2010 as part of my honeymoon and have to say it was amazing.

This year we are on NCL Breakaway and we have went for the Aft facing Haven Penthouse 10912. Can not wait.. however I would love to get some pictures or movies of this room. Sad I know but just excited. Would any of you be able to oblige?:)

Thanks in advance

Chris