So I've gathered the following examples of things that Concierge can help with...
Dining reservations and changes
Print boarding passes
Tender tickets
Help with problems
Help with Guest Services issues with a shorter line
Just now, I actually found the Concierge description in my app. Here's what it says:
Deck 7 Midship (Eclipse)
Times: 8am - 8pm
"When our Concierge class guests have questions - not only about our ship, but about upcoming ports and more - we're here to answer each and every one of them so your journey is truly exceptional."
All this is more than I had in mind, which was pretty much limited to dining. So I appreciate all you seasoned cruisers who came to share your experiences.
Can anyone confirm whether other reservations are appropriate, such as excursions, spa, and other onboard activities? Can anyone here offer an example of a question that was answered about upcoming ports (that sounds helpful)? Or any "problems" that were resolved by the Concierge?
Any examples of something that was asked for that was denied or redirected?