oaktreerb

We have been sailing on the Koningsdam (Mexico, Hawaii, Pac Coast) and HAL allows smoking in the casino.  No non-smoking nights that I am aware of.   I think the K probably offers free and special rates for casino patrons.  Got to keep those ships full!

The ship usually arrives early and is tied up at the dock at the arrival time posted.  Your excursion instructions will tell you where to meet as CCJack indicated above.  Just be there at the meeting time which may be 15 minutes before your excursion time.

We do our best to avoid the casino area because of the smoke.

@cccole  The casinos are run by another company.  HAL benefits from onboard spending of the gamblers in the shops, bars, upscale dining venues.

The best * benefit is 4*, free laundry on every cruise for 4* cruisers….a goal worth achieving for many!

Nice close-up of the Princess ship.

Too bad the Eurodam was assigned to the AJ dock today.  It’s further to walk but I’m pretty sure there will be a bus to get everybody to the center of activity and the shops!

Hubbard is a huge glacier.  Glacier Bay is a national park where you will see more than one glacier.  Some HAL ships sail into College Fjord which is beautiful.  A lot depends on the weather.  If the weather is nice, Kenai Fjords is amazing.  You could probably skip Prince William Sound.  You could visit the Wildlife Conservation Center in Portage, Exit Glacier, Seavy’s sled dog tours, drive up to Girdwood (Alyeska Resort tram).   There’s not a lot to do in Whittier but you’ll see plenty of glaciers from the  ship.  There is also Portage Glacier tour in that general area.

HAL provides a lot of glacier viewing opportunities:  Glacier Bay, Hubbard Glacier, College Fjord, and Tracy/Endicott Arm.  With all the cruise lines competing for the Alaska market, glacier viewing is something HAL does well.  It’s marketing.  Some HAL ships provide multiple glacier viewing.  You are guaranteed one.  Not all cruise lines in Alaska provide a glacier viewing experience.

Good question.  The program is new this year.  Maybe @Crew News who is currently in Alaska can provide the answer.

Thanks for your report.    I hope HAL will get this Alaska season going with some good entertainment in the showroom.  I would guess that “The Origin Story”, Holland America through the years, was shown in the main showroom.    There should have been some musical productions.  Sitka and Ketchikan are good ports because they have plenty of places to visit around the port.  Juneau is a good place for getting out of town to go whale watching!

Another beautiful day in Juneau!

3 hours ago, jean-lynd said:

We will probably just eat close to the Captain Cook. A friend had told us about a place that they really liked but I just learned they are only open for breakfast and lunch. Probably won't want to commute that early in the day. Any suggestions of places close to the Captain Cook?

Snow City Cafe is close to the Captain Cook for breakfast or lunch and very popular (you may have to wait).  Glacier Brewhouse is also nearby.  You can make reservations for a table or walk in if you are ok eating at the bar.  Check out places to eat on Trip Advisor.  There are lots of places within walking distance.  We loved staying at the Captain Cook!

4 hours ago, SeaMatesNYC said:

Meaning you got Mariner points for the land portion?  Yes, that’s correct. 🤙

Those Mariner points for land tours helped us to get to 5*.  If you are in a suite (double points) on the cruise portion you get double points for the entire cruise tour!    

Great camera views.  Interesting how the ships enter the Franklin dock stern first and swing the aft in.  So far the weather in April has been pretty nice for the early arriving ships.  

53 minutes ago, Mary229 said:

First I am talking only about the train to Denali.  I was on the Yukon Denali tour.  We were assigned a car but not a specific seat.  The car was fairly small. It was September 2022.  This was for the train Anchorage to Denali, not the train from Whittier 

Do you remember the name of your rail car?  Did you have a guide and a bar tender and a dining car?  That does not sound like our experience unless for some reason you were not on a HAL rail car.  Maybe the rail car was an older Princess rail car.  HAL and Princess work together in Alaska and some of the older Princess rail cars are not very nice.  We were in one between Anchorage and Seward a few years ago.  I would not have wanted to travel to Denali in that rail car!

5 hours ago, Mary229 said:

For the train to Denali the cars are small.  Until there is a problem no solution is needed. 

Did you take the Holland America or Princess rail cars?  Seats are assigned and they are very comfy with lots of room between seats.  Because of the dome viewing there is no overhead storage.  The HAL busses are also very nice.  We’ve been traveling in Alaska and the Yukon with HAL since 2005.  The least comfortable seats were when we were put on the Princess rail car but otherwise the experience was pretty much the same as HAL.

6 hours ago, Petronillus said:

That being the case, does one experience something comparable to the poolside chair hogs? Do couples split up so as to each claim a window seat and thereby block another DW & DH from sitting together?

@maggiev  We have taken the train as part of a HAL cruisetour several times, most recently 2022.   Your train seating will be assigned.  When you begin the land part of your journey before you board the train you will receive a packet of information with your seating assignment.  It’s all comfy and it is all scenic dome windows.  You’ll have a guide for narration and a bar tender for drinks.  You will be invited to the dining car for a very nice breakfast or lunch.

On 4/23/2024 at 9:03 PM, CafeBruno said:

Ouch!!

 

Just to clarify, since the cruise is less than a month out, I paid in full, non refundable. So after our 5 minute phone call, she really is finished and won't have to wait long to get paid.

 

Secondly, I'm on my 2nd agent in the last 12 cruises, not sure where you got the idea that I'm cycling through a bunch of them. 

 

Really, is it too much to ask to have an agent send me a booking confirmation faster than 10 days after I paid for it?   

Just ask the TA for the HAL Booking Confirmation.   

3 hours ago, nannygoatjunction said:

I understand it is a steakhouse. I didnt say i didn't enjoy the food. 😬 and, yes, it was part of the hia package.  It is promoted as fine dining, which I guess I think of as something that takes skill to prepare, not something my kids can cook up and we eat every week.  I will eat mash taties till the cows come home.  If its offered, I can't help myself!  Hence, why I chose it.  I know many are happy, I had hoped for a little bit of exceptional. 😆 

We enjoy the King Salmon in the Pinnacle.  I find it exceptional.

8 hours ago, Coral said:

 

 

If someone is only doing 3-4 nights land, Fairbanks is really far to go. Too much transportation, not enough time to see things if going to Fairbanks for that short of time.

The idea would be to fly into Fairbanks, bus to Denali, train to Anchorage, train or bus to Whittier to join the ship.  Yes, it would be too far for someone who starts their itinerary in Anchorage as it would require backtracking and a waste of travel rime.

18 minutes ago, 57redbird said:

Was the line outside or inside?

The line will probably start alongside the building by the drop off area.  We dropped our luggage with the luggage handlers and got in line.  It moves inside the building.  Have your boarding pass that says “priority” and show it when someone is telling you where to go.  The line snaked through the inside area until we saw a “cut off” for priority boarding.  There are a lot of people with priority boarding.  You will take the cut off and go through security and check in and be directed to the “seating area for priority boarding”.  This was in January/February and the ship didn’t start embarking until close to noon.  President’s Club were boarded first and then the rest of us in priority boarding.   

1 hour ago, Toad said:

Thanks Oaktree.  If you are in the main dining room do you get the extra club orange entrees on the menu or do you need to ask?

If you have paid  for Club Orange or if you are in a Neptune Suite on a ship that does not have a CO dining room you will have a separate priority entry line to the main dining room.   I don’t know if you will get a special CO menu (you should) but if you don’t see the CO entree listed, just ask your server what the CO entree is.   Even when eating in a CO dining room on the Koningsdam the servers sometimes had to tell us what the special was.  

11 hours ago, Toad said:

Thank you Oaktree.  I guess you can’t win😏

Neptune Suites also receive Club Orange dining perks.  When boarding the ship with priority status you sometimes have to politely remind port staff that you have priority boarding.  If you print your boarding pass you can easily show the “priority” designation when you ask if you are in the correct line.

On 4/17/2024 at 4:24 PM, Toad said:

So just so I understand, 4* and 5*, and club orange get priority in the same line, but do Neptune suites also go in that line?

yes

It gives me hope for some EXC experiences on our June Westerdam Alaska adventure!