Does anybody know how cancellation fees work on a complimentary cruise? We also received the email, and made a reservation for an Aqua class room for a $70 per person fee. After being on hold for 2 hours, I was about to give my credit card number to pay for the room, but we got cut off. I am on hold again right now.
Before we got cut off, when I asked about cancellation fees, the representative told me to never cancel a comp cruise, but to just move it. He also said that only the $140 upgrade fee would be subject to a cancellation fee, since the rest of the fare is taxes/fees. I am trying to confirm if this is accurate.