Bronco29

Same boat here. Was told it will take 20-15 business days for princess plus to be added to our CBS booking. Please keep us posted if you “magically” have it added to your booking after 3 weeks. Keeping our fingers crossed. It’s a nuisance to have to constantly follow up.

Now that the evaluation period has been extended to 12/31/23. If I take a cruise from 12/30/23-1/6/23, will the points earned during the cruise be counted as 2023 or 2024?

Both my husband and myself are players. We used to be able to book a cabin with both of our offers added with no issue, as recent as a couple of weeks ago. Today when trying to book the Ultimate VIP cruise with one cabin and both of our offers, we were told that our offers cannot be combined. We can book two single occupancies cabins with each of our offers, just cannot book both of our offers (they were the same offer with the same cabin type and free plays) to the same cabin. This makes absolutely NO SENSE. We can of course book two cabins and just stay in one of the cabin. I just don't understand why Princess would not let us book our offers under the same booking. There was never a time with Princess or any other cruise line that would NOT allow it. I think we are done with Princess even though they give us nice offers but difficult to do business with. I just don't have energy to deal with them on a simple booking. Did you encounter similar issues recently?

@Sprocket, thanks for sharing your experience. I wouldn’t mind losing the $200pp deposit but would drat getting it book incorrectly. We had a bad experience in the past with wrong FP attached to our confirmation. Numerous calls and emails to princess casino department yielded no results. We finally contacted the carnival (parent corporation) global casino department and got their email confirmation instead. Will bring that on board, keeping our fingers crossed. Hopefully they’ll sort out your issues soon. We had recently cancelled a princess casino cruise and it took numerous calls and a supervisor to make it happen. A little crazy.

Anyone knows whether we can switch our offer to a better one after booking of a complimentary cruise via princess casino? We booked a cruise a while back with only a small amount of free play but now the same itinerary/date is offered as a VIP cruise with 3 times the free play amount. Very tempted to switch the offer but not sure how to go about it.