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jackaboo

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Posts posted by jackaboo

  1. I did this tour a couple of years back on Allure.

     

    I remember the ferry ride to main land very well. Not one to get motion sickness but jeez i never felt so ill as I did on that boat. It was full of Japanese passengers throwing up everywhere which didn't help haha.

     

    But a great tour, highly recommend it it! We definitely had enough time at the beach, we had a spot of lunch there which was provided then went for a long stroll along the beach.

    Really nice beach and its very quiet.

     

    It was absolutely boiling hot there though, just as Priusprof says!

  2. Well they can't send staff from the RCI UK office as they have all been 'let go'...so if they send staff from the USA office they will get really mixed guidence regarding the different policies (ie: not being able to change a Gty room allocation...). It could get worse rather than better :rolleyes:

     

    A few members of the UK office have moved to Guatamala! And are now employed by Xerox :eek::eek::eek:

    This should help improve the service.. hopefully...

  3. Well I have our first Celebrity cruise booked and found out today that we have been double charged on the taxes. Same cruise now on the website has taxes half of what we've been invoiced so I can't wait to waste hours on the phone to them. They had better sort out this customer service issue pronto or this maybe the first and last Celebrity cruise.

     

    Celebrity have IT issues too :rolleyes:

    The website is showing the wrong amount for taxes when making a new booking. If you look at the total cost of what you paid - and the total cost showing on website - should be the same??

  4. Hiya

     

    Sorry to ask this question as I'm sure its been answered a million times before! There is just so many pages on this thread to scroll through.

     

    What's the best way to get to the port from times square. My initial thought was a taxi but after doing some research this is apparently not so easy?

  5. Could you possibly provide details of where this is documented? It is not mentioned in the T&C's as far as I can see, nor in the list of C&A benefits.

     

    Ive never seen this documented but it is true! If you are Diamond plus or above you can transfer sailing free of charge. Celebrity also do it for Elite and above.

     

    As littlebriatin said you get charged 75.00pp should you change sailing yet again after the first free change.

  6. Our cruise documents say we have a specific boarding time between 2-2:30 since we're on deck 2. Do people generally follow these, or are these just suggested times? They won't stop us if we get to the port around 11?

     

    I got the same on my documents - I'm on deck 2 too.

    I asked the question on another thread and apparently its fine to ignore the times included in the ticket booklet

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