mbglib

4 hours ago, soapbxking said:

That is true Jimbo 🙂 but they wont.  those ships still sail full.  I see 2 tops going at this time.

What are 2 tops? Thanks.

My March 7 Grand Princess cruise was cancelled on March 4.  The only choice I had (not really a choice) was 100% cruise fare in FCC and 100% refund.  Of course, I was quite pleased with that offer at the time.

I received the FCC within a few days (March 6 maybe)  and most of the refund.  I received the final $700 of the refund a few weeks ago.  The final $700 was a $500 gift card and a now expired $200 FCD.

I hope you get your FCCs soon.

We have rebooked for a 7 day April 2021 Caribbean cruise in a window suite where our original booking was for a 15 day Hawaii cruise in a balcony.  I hope the April cruise sails.

14 hours ago, Conal4749 said:

We cancelled March 6th, for a May 16 cruise on the Regal.  This was when their first offer to cancel with no penalties was offered.  There had been no cancelled cruises yet.  We are still waiting for our refund.  Today I was told it was in a que (whatever that means).  97 days and still waiting.  😡

A few cruises had been cancelled before March 6...my March 7 Grand Princess cruise was cancelled by Princess on March 4. 

2 hours ago, beloum said:

Thanks for the info!!    It will be on the Splendor.   Like I mentioned $50pp more than a regular balcony cabin.   Seems like a good deal.  So the pool is included as well as the Thermal Suites?   I'm not really a spa person, but I'm sure my wife will love it.   

The pool and thermal suites are included.

I have had a spa cabin on the Splendor and loved it.  How long is the cruise?  If it is 7 days or longer $50 pp more for the entire cruise is well worth it to me.  That is cheaper than a week long spa pass for two.  The pool was our favorite place and often not crowded on our cruise.  The spa area also has a nice relaxation room with views to the outside that was nice to use since we had an inside cabin.  We particularly enjoyed the relaxation room on the Dream going down the Mississippi River when it was out of New Orleans.

You Tube has a few videos of the Splendor spa.

Cruise Date:  March 7, 2020

Ship:  Grand Princess

Cancellation date by Princess:  March 4. 2020

No options were offered for this cancellation, but I was promised 100% cruise refund including all prepaids and 100% base fare FCC

Final refund received:  June 8, 2020

So I have received all that was promised now.   🙂

I am happy to report that as of today (June 8), I have received all my refunds and my FCC from my March 7 Grand Princess cruise that Princess cancelled on March 4.  

On 6/2/2020 at 1:26 PM, mbglib said:

Update:  I received an email from gift card support at Princess today that said I would be received a digital gift card in refund of the $500 "in a few days".  I thought this was odd, so I went back and checked the balance on the one that had $500 yesterday and it was back to $0 !

So, frustrated again!

Another update:  I received the digital gift card today.  I has a $500 balance as it should, but after what happened with the other balance, I am still skeptical.

Princess cancelled our March 7 Grand Princess cruise on March 4.

We weren't given choices on what to request, but what we will (eventually) get is quite generous.

I received the cruise fare only in FCCs on March 5 or 6.

I also received all of my refunds on March 5 or 6 except for a $500 gift card.

I received my Future Cruise Deposit on March 5 or 6 and it expired on March 8 and disappeared from my account.  I have asked about it, but it hasn't been returned yet.

Yesterday, the $500 was back on my original gift card.

Today, I received an email saying I would get a digital gift card soon.  The $500 disappeared from the original gift card.

So, basically, I am still owed $700 in refunds, but I did already receive 100% FCC for the cruise fare.  I am not sure if you would call that bonus FCC or not, but it is paying for window suite on a 7 night Caribbean Princess cruise next April (hopefully), so I am happy with the FCC.

Update:  I received an email from gift card support at Princess today that said I would be received a digital gift card in refund of the $500 "in a few days".  I thought this was odd, so I went back and checked the balance on the one that had $500 yesterday and it was back to $0 !

So, frustrated again!

12 minutes ago, CanICruiseSoonPlease said:

Call Princess and ask for the gift card dept.  I did and got a virtual gift card and bonus card immediately.  Have your booking # for the cruise that you were sailing on.

I received the $500 back on the original card today!  🙂

If you do decide to stay near the airport, we stayed at the Radisson Vancouver Airport when we returned from our Sept./Oct. Alaska cruise in 2019.  We were pleased with the hotel and it was easy walking distance to the Sky Train.  Their free airport shuttle took us to the airport very early the next morning with no problems.

We had stayed a few days in Vancouver before the cruise, so when we returned, we chose to just ride the Sky Train to see the gorgeous scenery...not everyone's cup of tea to just ride, but we had a great time.  We did make a few interesting stops too.

Vancouver is one of the most beautiful cities I have seen.

$500 was put back on the original gift card I had used for my cancelled March 7 Grand Princess cruise.  

I am only owed a $200 FCD now.  I have all the rest of my money back, plus the promised FCC.

Happy!

Even though I was told I would get a new gift card to replace the $500 one I used on my cancelled March 7 Grand Princess cruise, I check my account almost daily.

Lo and behold, when I checked today, my existing gift card shows a balance of $500.  I am happy.

Princess has now paid me back everything except $200 FCD and has given me all the promised FCC.

I have a Caribbean Princess Window Suite booked for April 24, 2021...here's hoping we get to go.

6 hours ago, Cuedon said:

Yeah, OP should be referring to 2020 cancellations, particularly with the note about crossreferencing. I got a pair for March 15, 2020 and May 5ish, 2020 on May 25th or so. So... both well after the cruises were scheduled to end.

Did they seem to be related to any refunds arriving?

11 hours ago, Cruise Raider said:

 

For 2020?  

Yes

I received a copy of the cancellation email of my March 7 cruise today.  No other changes refund-wise or anything else that I can see.  Did anyone else receive this out-of-the-blue today?

Never mind.  I see references in another thread.

19 hours ago, goracer6 said:

 

 

I am wondering the same thing about Amex charging back the $100 offer/benefit I used??? 

 

I also have another part of my refund coming back to a credit card I no longer have, probably never seeing that credit. Anyone else in this situation? Carnival said they can only refund the card that was used. 

Amex charged my $100 back on a cancelled Princess cruise just a few days after the cost was refunded.

On 5/23/2020 at 3:45 PM, Joe817 said:

Buffet, of course. OTOH,  what is Furr's Cafeteria, or Luby's? 

delete

9 minutes ago, teddie2 said:

Yes thaj

Yes thanks I don't have the cards and called that number they said once the 200 cash payment for the deposit is made to my cc then I should call them back but I never got anything from princess saying what they owed me ect only that I cancelled (and I did this on the phone with a princess agent who said I would get all refunded) that was a month and a half ago... so was just wondering if anyone had gotten a refund on a gift card as most here were refunded either to their cc or FCC

I have received refunds for everything except a $500 gift card and a $200 FCD that was back on my account and then expired.  I contacted giftcardsupport@princesscruises.com and they said I do have the gift card refund coming, but it will be sent on a new gift card (even though I do have the old card).  I contacted them a few weeks later and same message.  I contacted them earlier this week and no answer.  

When I contacted Princess about the $200 FCD, the rep couldn't tell me anything, but said to call again in a few weeks. 🙂

4 minutes ago, ninjacat123 said:

Have you ever been to John Watling's Distillery in Nassau?  They have a pina colada that is sooooo good.  I had a virgin one and it rocked! Also, the house is a big plantation style house on top of a hill, about a 20 min walk from port (or you could cab it, which I have) with the biggest roosters strutting around. ☺️

I haven't.  I had a virgin pina colada in St. Marten and it was much better than Carnival's.  Of course, I have only ever had them on cruise ships (other than St. Marten), so I really don't have much to compare. 🙂  I don't know if I will ever go back to Nassau, but I will keep that place in mind if I do. 

Sea Bass and most beef dishes in the MDR.  Most of the desserts in the MDR EXCEPT the melting cake. Virgin Pina Colada.

13 minutes ago, Alabaster Cruiser said:

Received this when Caribbean Princess was cut short due to Norovirus. ( 10 day instead of 14 day.)  Can not use it on next cruise due to it being a casino offer. This credit expires February 2021.  Have left requests for it to be converted to obc or to possibly extend the expiration day.  Of course no response received yet.  Does anyone else have this issue?

 

I had Voyage Goodwill credit that was posted as FCC from my March 7 Grand Princess cancelled sailing with a book by date of 3/31/2021.  Then on 4/27/2020 it was changed to Passenger Relations and a sail by date of 3/31/2021 was added.  I called Princess and after being told it couldn't be changed by the first person to answer, I asked her to speak to someone else.  She put me on hold and in a while came back and said customer relations would change the sail by date to 12/31/2021 and it would show up in my account by the next Monday.  It did not.  I contacted the PVP who had originally contacted me after the Grand Princess cancellation and she called and was told that they had changed the wrong person's account, but that mine would be changed.  It was and now shows a book by and sail by date of 12/31/2021.  So, it can be changed if they are willing to do it.

3 hours ago, ccqueenanne said:

April 4, Royal, selected option 2 on March 12. FCC received in April.

 

I used two credit cards for payments and just received the refund to the first card (American Express). I'd put $500 on the Amex because of the Amex Offer for $100 back on a $500 cruise charge. I did get that $100 credit immediately after charging, so I wonder if that'll get clawed back (totally fine if it does, of course).

 

No refund yet on my Chase card, but am now feeling very hopeful. I'm going under the assumption that processing times differ for different credit card programs.

 

Until I started seeing several folks posting this week about refunds coming in, I was getting ready to dispute the charges. I'm glad I didn't bother.

 

Good luck folks - I think the tide is turning on refunds.

My $100 on my AmEX card was clawed back within a few days, as expected.

8 minutes ago, mimi7ccr said:

What about Paradise out of Tampa?  I don't see it even listed.

 

Maybe it is included in the statement, "All Other Ships sailings through and including August 31, 2020"?

23 hours ago, Enigmalady777 said:

I haven't read this entire thread (so many pages by now) but skimmed through the first few pages, a few in the middle and the more recent pages.  My question is this - I have had two cruises (April 6 and July 6) now canceled by Carnival. The second one was a rebook for the first canceled one.  My total refund is $8,700 which includes the shore excursions. 

 

Anyone know how they are handling refunds if the credit card used doesn't have much of a balance left on it? I used my Carnival Master Card to purchase everything (originally booked back in October) and subsequently paid off the card several times (only used it to get the fun points).  If they process my $8,700 refund to the "original" form of payment,  It will payoff the $2,200.00 balance I have on that card and I will end up with a massive $6,000.00 CREDIT balance on the card. Anyone in a similar situation?

I have had refunds on a few cards (not from this cancellation) and, in two cases after a few months, the credit card companies sent checks.  Maybe this would have been expedited had I called and requested a check.