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boccenana

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Posts posted by boccenana

  1. I too have been looking at this new cruise line.  Very interested. So far their customer service has been very good as far as answering some questions I had.

     

    We love small luxury ships.

    Silversea has been our favorite. Our very first cruise was on the Silver Cloud 10 years ago. We were treated as if we were the most special people in the world.

     

    We then booked the Scenic Eclipse, got cancelled as ship wasn't ready and the worst customer service ever. They pretty much ignored all the posts here on Cruise Critics.

    We did eventually get our money back and they paid our TA her fee.

     

    Luckily we went back to Silversea and did a fantastic NZ Australian Cruise on the Muse. As usual didn't disappoint.  That was just before Royal Caribbean bought them out. 

    We have another SS Silver Muse booked for August 2021 and pray it won't be cancelled.

     

    Atlas Ocean Voyages struck me as perfect, but we will wait for the ultimate authority to report their experiences. Our Cruise Critics.

     

    We love small ships with cruises around 20 days duration.

    First or Business included would be excellent. We are tall mid 70's seniors. Comfort is a priority.

    I have no idea on pricing, but the fact that Atlas advertised private charters available really, really appealed to me.

     

    My husband's priority is a dedicated  lounge for fine spirits and cigars. (I am sure I just offended 90% of you but he deserves whatever pleasure he wants at thus time of life) Not easy to find on small ships these days. We have made some very long lasting and close friendships in the Connoisseurs Lounge on our cruises.

     

    That's more than enough of a comment from me.

     

     

     

     

     

    • Like 3
  2. 25 minutes ago, firtrees said:

    We are on the Whisper as World Cruisers.  The Captain has been outstanding, always keeping the guests informed as soon as he is able.  The crew from top to bottom are unfailingly cheerful, efficient and caring despite their uncertain future.

    The only problems seem to have been caused by difficulties from the Miami office being closed over the weekend and the time difference.

    Anybody who could possibly consider that they had had anything other than wonderful treatment in this appalling situation, is not sailing on the same ship as us.

     

     

    I was talking about the Shadow not the Whisper. I love Silversea, just booked our third cruise so I am not against Silversea just seems this particular cruise could have been handled better. I am no there but do trust my friends judgment.

  3. 5 hours ago, Ozzibroad said:

    I  believe Bobby's  comments are  probably  factual and  not related so much to the Silverseas  handling of this  matter since  the signal event on  board, but to the  lead -up.

      I too, and  others  I  know, had the same dilemma- to come, or do  our  considerable  financial outlay, not only cruise  but airfares and  incidental  costs .

    I  do believe that   they could  have been more pro-active with  their cruise  management  before the cruise   and   am sure they now regret  this as it  must be  costing a  squillion  to  maintain  us  and  to arrange our repatriation.

     

    I would   however  like to commend the  company, the  Captain and the crew for  how they have  managed the ship and  its  passengers to maintain our wellbeing and  a very  high standard of meals within our  cabins since our confinement .  I have  never eaten so  much lobster or  drunk so much French  champagne  in  my   life . In fact  I now crave  a bit of  bread and  butter and  an  apple. We  have an  extensive  menu, room service for snacks and  cappuccinos and  a same day  laundry service. 

     

    They are doing  everything possible  to keep us comfortable.  I believe that if people had  tried to  keep further  apart  on deck we  might still be allowed  out, but we  did not  [ 2  metres is the usual  standard although we were told  one]. I saw  many closer than one metre.

     

    The crew themselves are at considerable  risk  in doing this and  have always been cheerful, courteous and  attentive.   The  Captain et al  are working to get us out of   a difficult situation.They are all   making the  best of  a bad situation  and when we  are home I hope we will remember the good parts of our trip . 

    Although disappointed we  will have to  make the  most of our  situation  and be positive about  an early  return  home.

     

    Maybe some  costs are re-imbursable  and  my Silverseas  agent in Sydney has indicated that we  may  get some form of  compensation.

     

    We have very special friends aboard the Whisper. They are really great fun people from Manchester that we met on a previous Silversea Cruise. I am really worried about them starting to lose their sense of humor. Not like them at all.

    Seems they are  told one thing and then it changes. They didn't seem to think the Captain was involved  enough in keeping the passengers posted and they don't get an answer on phone calls.

    Is this what you have observed. Seems they need a really good PR person to fill the passengers  in on keeping the passengers informed on a continual basis. I am sure that this is a logistics nightmare but keeping passengers informed can only help.🙄

  4. On 7/27/2018 at 12:00 PM, JohnGinPBG said:

    My wife and I did the SS pre-cruise Denali trip in June followed by our sailing on the Shadow from Seward to Vancouver. For us, it was the trip of a lifetime.

     

    The Denali trip was very well organized and executed. We had an exceptional tour director who took care of all the details and requests, however minor. On the two trips on the Alaska Railroad, our group had a private car, and the bus was very comfortable (which is a good thing, because you spend a LOT of time on the bus). Hotels were excellent - Grand Denali Lodge had an incredible hilltop location and great food and Alyeska Resort is the top resort in Alaska.

     

    The day trip inside Denali was awesome (great weather helped). Saw grizzlies, caribou, moose and Dall sheep and the big mountain itself. Eight hours on another bus, but that's the only option. The stop at the Iditirod champion's home/kennels was tremendous fun. Overall a great experience and we are glad we didn't try to organize it ourselves.

     

    Favorite port was Sitka - took a 5-hour whale/wildlife boat with only 5 passengers arranged directly with the captain (gallantadventures.com) and it was unforgettable! Saw a bear on shore, countless eagles, seals and sea lions, sea otters and many whales. One was so close to the boat he sprayed my wife. Also incredible scenery.

     

    In Skagway, we passed on the town and the train ride and booked a tour to Haines, which is an authentic Alaskan town with more great scenery and no crowds. Ketchikan was extremely touristy and disappointing except for our incredible floatplane trip to Misty Fjords. Juneau was our only real rainy day the entire trip, but we enjoyed our hiking and glacier visit. Unibok, I highly recommend taking the tram to Mount Roberts and hiking from there. You can go as high up into the alpine environment as you like.

     

    Hope you enjoy Alaska as much as we did!

     

  5. We were LUCKY to have our April 9th 23 day cruise cancelled. We did get all our money back, every cent. Scenic even paid our TA her commission. It was incredibly stressful that whole year wondering what the hell was going to happen. Many plans where really screwed up.

    We had to wait for them to cancel before we went to plan B which I had researched just in case.

    Turned out we had a magnificent cruise to NZ, southern and western Australia ( home of Scenic) and Bali on the Silversea, Silver Muse. SILVERSEA NEVER DISAPPOINTS. You can call them and actually talk to helpful knowledgable people.

    There are a lot of these "boutique " small ships being built. Competition is a wonderful thing. 🤑

     

    On 8/8/2018 at 3:09 AM, theozcouple said:

    Hi everyone, we are on this cruise too, along with my wife's parents. Second Silversea cruise and can't wait.

     

    I am also looking to play golf in Fremantle as one of the shore excursions. Look forward to meeting you.

     

    James and Louise from Sydney

     

    • Like 1
  6. 20 hours ago, drron29 said:
     
    So to some food pics.The first night we ate outside on the Pool deck.They have Hot Rocks dining.Not everyone reads the info you are given and 2 tables near us demanded their food be plated.They had to wait a while.So I had the selection-veal scallopine,salmon cake and skewers beef,pork and a prawn.Mrsdrron had the prawns.
    image.png.9c62ec658c9e6ca827205c0306cf60d5.pngimage.png.aedafec2d5f6deb4370cc8fd3a0c1f00.png..
     
    Mrsdrron had a baked potato and I tempura mushrooms which were nice.We like our protein this way.
    Desserts-
    image.png.cc4e986988fb1a6ca688d72deb542fef.pngimage.png.2fb05a9605323a868971a5493458d744.png..
    The red glow is because they had turned the overhead heaters on.

    Breakfast we have in the restaurant or our suite but basically the same.A plate of fruit followed by eggs.This day eggs Benedict.
    image.png.523194a241671cc9c8ea22487c95c71b.pngimage.png.db76d78f3673a551f0c56e2ef7baf4db.png..

    Oh my goodness, seeing the eggs Benedict reminds me one of my favorite things. Waking up in the morning on the Cloud and being served eggs Benedict done absolutely perfect. I could never figure out how they managed to do that. If not EB we would order Bagels and Lox. Such a treat every morning. I sure hope they still serve nice bold coffee.  I have been making Italian roast coffee ever since.

    Your food photos are really helpful in deciding on what to eat. 7 days until we board in Auckland.

  7. 11 minutes ago, drron29 said:

    The sitting room.

    image.png.ac522880040a11e39a2c9b45fd0582dc.pngimage.png.0e591df334170299eab75379e67c7c4f.png..

     

    And a make up area.

    image.png.591934282c46017d0736eafab2ef43b1.png.

     

    And from our patio we see the Silver Whisper which is doing a world cruise.

    image.png.4f408b9cbb9cde1ebb81f418cf2665bc.png..

     

    So we wave to Turtlemichael-who of course isn't on board at this time. And all the other CCers.

    image.png.fec6cd49ba612634f6694c43755730d6.png.

    Enjoy you two and thanks so much for keeping those photos coming.

    A wave back to you mrsdrron! 👋

    Elaine

     

     

  8. On 2/1/2019 at 5:23 PM, Jacko said:

    Ron and Ann, we join the Muse on 17 Feb in Auckland to Singapore and then on to Nepal.  So miss seeing you guys.

    Look forward to following this thread

    Jack and Ann O'Boyle 

    It's nice to have another thread to follow. Have been on roll call and not much communication there.

    John and I will be on the same Auckland cruise but we disembark in Bali.

    Hope to meet you.

    Elaine

  9. Dr. Ron, I see you are going on the Eclipse in September, we had it booked for April 5, 2019 and got cancelled.  Thank God plan B is the Silver Muse Feb. 17th Auckland to Bali.  

    If you would be so kind to let me know when you get aboard whether the 110V are 2 or 3 prong outlets. I would assume 3 but have learned to " Assume Nothing".

    We have only been on the Cloud so this will be a big ship for us also.

    Elaine and John

     

  10. 1 hour ago, 999andretired said:

    Hi  Boccenana, are you staying on board Muse when you arrrive at Bali? We join the cruise there to Singapore. There is a meet and mingle already set up for this section of the cruise if you wish to join us. Enjoy your trip from Auckland.

     

    Sorry to say we get off in Bali. We will try and leave the ship in ship shape shape for you.:classic_biggrin:

     

  11. We feel your pain. We were scheduled for a 23 day Mediterranean cruise with the new Scenic Eclipse on April 5, 2019. The whole year the shipyard had issues. Thankfully I had this 10 day Auckland to Bali Feb. 17, 2019 cruise lined up as plan B. Just the other day they cancelled all cruises until April 15th and God know what happens after that.

    We loved our Silversea Cloud cruise about 8 years ago. I know they really treated us well back then. I hope it's the same level of treatment now.

    They gave us all kinds of goodies, luggage tags, a beautiful leather case for all you tickets etc. Sure hope they do the same thing now.

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