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CC Help Jenn

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About CC Help Jenn

  • Rank
    Senior Community Support Specialist

About Me

  • Location
    Ewing, NJ
  • Interests
    Cruising, Food, Family, Running (hence the food!!)
  • Favorite Cruise Line(s)
  • If you have a personal or hobby CRUISE or TRAVEL BLOG, include the url here:

Recent Profile Visitors

5,939 profile views
  1. I am going to see if we can do something about changing the wording Thanks for the feedback
  2. Just double checking - posting from your browser and nothing else odd happened when you were posting?
  3. Can you elaborate - what thread were you linking to?
  4. We are still working on updating the plug in. It is taking more work than we anticipated on both our and tapatalk's side as well I will update when I have more info
  5. I am going to report this to the software team as a possible bug - they may address it in the next release if they find it to be a bug. I will let you know if i hear anything
  6. I am afraid not - once i have new info I will let you know
  7. There was another step taken late this morning (my time - EST) that we were hoping eliminated the 500 errors. Please advise if you are experiencing otherwise Thank you once again for your patience
  8. Thanks all. I did report to tech last night that the attempted fix was not a help. Stay tuned I’m afraid. Ill reply when I have more info
  9. Please Let me know how things are from now going forward. The team performed a possible fix. Of course I’ll navigate around as well. Thanks
  10. I apologize that this hasn’t been resolved yet. Will post again when I hear from the tech team
  11. The maintenance was completed. Let me know if you experience the same errors after this time thanks!
  12. We all do :) However if that doesn't do the trick we will figure out our next steps
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