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CC Help Jenn

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About CC Help Jenn

  • Rank
    Senior Community Support Specialist

About Me

  • Location
    Ewing, NJ
  • Interests
    Cruising, Food, Family, Running (hence the food!!)
  • Favorite Cruise Line(s)
    Disney
  • If you have a personal or hobby CRUISE or TRAVEL BLOG, include the url here:
    cruisecritic.com

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  1. I have updated the announcement to include instructions on how to clear this error IF you still have it, but forgot to share here. Please clear your browser cache if you are still experiencing issues with log in or see the unsecured scripts error If you need help with clearing cache please let me know what browser you use and I can help :)
  2. The log in issue / unsecured scripts issue has been corrected which should also mean you can log in on your mobile browser. I will ask re: tapatalk and branded app update. Last I heard it was being worked on
  3. Oh I apologize. I was not aware. Unfortunately my coworker who set up the arrangement with Viator to give the discount is on vacation. Perhaps we didn't have all of the details. I pulled down the announcement until we can find out more.
  4. Hi Everyone! While your roll call topics are available to read and post in their respective ROLL CALL FORUMS, our FIND YOUR ROLL CALL search tool that allows you to easily search for your roll call is currently under the weather. New roll calls are not being added into the search tool at the moment. My team is working to diagnose and correct the issues and I will update when I know more. In the meanwhile, roll calls can be found/searched for by browsing or searching in the roll call forums themselves. You can get to the Roll Call Forums here: https://boards.cruisecritic.com/forum/20-roll-calls/ Once you locate the Roll Call forum for your line and ship: Click the forum name to open the forum Browse the pages of topic titles to find your particular cruise sail date. Click the title that matches your cruise Read Posts/Click Reply to post your own message on the roll call thread. Type your message in and click Submit Reply button. Your post will appear in the topic. We feel sure your fellow Roll Call members will post welcoming replies. You are now forming your on-line relationship with cruisers just like you. What if there isn't a Roll Call for my sailing? You can start one! Click ROLL CALL FORUMS Click your Ship's or Cruise Line's name to open the correct forum Browse the topic titles shown in the forum to double check there is no existing Roll Call topic for your sail date. Click the Start New Topic button at the top of the Ship's roll call forum. In the Title Box, type the name of your ship, your sail date and year. When you create a new ROLL CALL topic, you MUST include the sail date in the subject line, and here's the suggested format: Example: January 1, 2016 Type a message in the message box and click the Submit Topic button. Thanks for your patience while we work on the tool!
  5. Hi Everyone! While your roll call topics are available to read and post in their respective ROLL CALL FORUMS, our FIND YOUR ROLL CALL search tool that allows you to easily search for your roll call is currently under the weather. New roll calls are not being added into the search tool at the moment. My team is working to diagnose and correct the issues and I will update when I know more. In the meanwhile, roll calls can be found/searched for by browsing or searching in the roll call forums themselves. You can get to the Roll Call Forums here: https://boards.cruisecritic.com/forum/20-roll-calls/ Once you locate the Roll Call forum for your line and ship: Click the forum name to open the forum Browse the pages of topic titles to find your particular cruise sail date. Click the title that matches your cruise Read Posts/Click Reply to post your own message on the roll call thread. Type your message in and click Submit Reply button. Your post will appear in the topic. We feel sure your fellow Roll Call members will post welcoming replies. You are now forming your on-line relationship with cruisers just like you. What if there isn't a Roll Call for my sailing? You can start one! Click ROLL CALL FORUMS Click your Ship's or Cruise Line's name to open the correct forum Browse the topic titles shown in the forum to double check there is no existing Roll Call topic for your sail date. Click the Start New Topic button at the top of the Ship's roll call forum. In the Title Box, type the name of your ship, your sail date and year. When you create a new ROLL CALL topic, you MUST include the sail date in the subject line, and here's the suggested format: Example: January 1, 2016 Type a message in the message box and click the Submit Topic button. Thanks for your patience while we work on the tool!
  6. Anyone who is having issues with the promo code being applied can call Viator directly for assistance: 1 (888) 680-1640
  7. Looking in to this Will let you know what I find out
  8. It is currently alphabetical - earlier the forums decided to jump ship and all of the homeports were hidden in other forum headers and I had to move them back - but other than that they should not be jumping :)
  9. I knew I missed one! I’ll find it and put it back
  10. No problem, those forums decided to jump ship and hide in the "Friends Of" area
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