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CC Help Jenn

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About CC Help Jenn

  • Rank
    Senior Community Support Specialist

About Me

  • Location
    Ewing, NJ
  • Interests
    Cruising, Food, Family, Running (hence the food!!)
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  1. Happy Friday Working with my tech team on a fix... stay tuned 🙂
  2. Hi All! Please use the REPORT A POST feature if you see anything like this on our forums. Thank you
  3. Hi All! I just posted about a fix on another thread with a similar but different issue.
  4. Happy Thursday All! My team has made some changes that we believe will solve the varying degrees of log in / log out issues some of us have been experiencing. This is not easy for us to test since many of us had not had the issue or only had it intermittently. If you are still experiencing any of the issues: Being logged out either randomly or repeatedly Not being able to log out Not able to log in The first thing to be done is to delete our cruise critic cookies. The issue was with a specific cookie we used to keep you logged in - and we have
  5. New! Calendar Wallpaper featuring YOUR photos! We're excited to bring you a revamp of our monthly calendar wallpaper for your desktop or mobile device now featuring YOUR photos 🙂 Check it out here: July 2021 Calendar Wallpaper If we choose your photo, we'll send you some swag as a thank you. Photos are chosen from any photos that are shared in our Photo Gallery
  6. I will say my team did mention some may need to clear a very specific cookie if the issue didn't resolve - but easier to just delete all cruise critic cookies. Once you log back in it shouldn't be an issue any further
  7. @Turtles06 and @broberts do either of you mind testing for me? A fix was pushed out to what seemed to be the issue but want to be sure Thanks so much 🙂
  8. Sorry I didn't respond back earlier. I do have my team looking into it. I can't reproduce to begin to figure out what the problem is but many others have reproduced. Will report back as I know more
  9. I just logged in on my iPhone to respond. I’ll do some more testing
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