Here's hoping they make the needed changes but I'm not holding my breath. Celebrity & Royal are great at making cuts but put little effort into correcting problems that they caused. I've got two cruises scheduled, one with Celebrity and one with Royal, and if there is not a significant improvement on their part it's time to switch. Virgin will recognize my Captains Club status, does not charge extra for gratuities and has reasonable beverage prices. You can actually prepay a bar tab for your cruise and use it to buy yourself or others a drink. No need for both persons in a cabin to buy a drink package.