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About hiccups

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    Cool Cruiser

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    South Florida

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  1. I really enjoyed the Riverdance Azamazing Evening in Dublin. My husband came along begrudgingly and admitted afterwards he was glad he attended. Our other two cruises had the Valencia Azamazing Evening, and we thought it was just okay--we skipped it the second time. It was a very nice venue, though. Looking forward to whatever we may experience on our Peru/Chile cruise in January 2022!
  2. We were booked on the November 30th Quest cruise (Rio to Buenos Aires), but did a Lift & Shift about two weeks ago. Interesting that the two cruises before that one are cancelled, as the cruise on the 14th was the TA to get Quest to Rio! Wishing good luck to all who have cancelled bookings, that you can find a replacement cruise, or get your refund or FCC in a reasonable amount of time.
  3. I was responding to CHTobi that said customers had to pay the balance to Lift & Shift--just wanted to make sure s/he had the correct information. I'm sorry that you had to make your final payment--I would be frustrated as well. We had a paid in full Celebrity cruise that was cancelled, and it took about three months to get our money back. Compared to an Azamara cruise, though, it wasn't a lot of money to be waiting on for months! I hope you have some recourse with your credit card company.
  4. Because there was nothing similar in 2021, I contacted Azamara to see if we might be eligible to switch to the January 2022 cruise, and we received an exception. I preferred the itinerary of our original cruise, plus it's a PerryGolf cruise and my husband was signed up for that. But we just don't see how the 11/30/20 cruise will take place, and combined with a new job for me and a possible work conflict even if the cruise does happen, it made sense to go ahead and change it now.
  5. You don't have to pay the balance to Lift & Shift. We just have a deposit on our November South America cruise, and were able to do a L&S to another South American cruise in January 2022.
  6. If we were still debating about taking the cruise, I would, but since we're going to L&S, I won't take up their limited resources on a call. There are people that have more pressing issues that need to get through 🙂
  7. No, it's not the TA. I went back and re-read the email, and Azamara did not say they are extending the deadlines for penalties. So possibly Azamara has said it here, but it wasn't included in the email that was forwarded by our TA. Or possibly because we're in the U.S., we're under different terms.
  8. The final payment for our November 30th South American cruise was also extended by 30 days, but what wasn't extended was the cancellation penalties, according to our TA. Just something of which to be aware, if you're thinking you may cancel. Between coronavirus and a new job/move, we'd decided we were going to cancel, but instead are going to do a Lift and Shift.
  9. I called a week or two ago and also spoke to someone in just a few minutes.
  10. We stopped in Sardinia on an Azamara cruise last year, and I'd love to go back there for a land vacation. We stopped in Mallorca on the same cruise, and I did great hike there--a couple days to do more hiking and exploring would be great, too.
  11. We requested a refund back in March when our cruise was cancelled. We received an FCC voucher. Since we still hadn't received our refund, I asked our TA about doing a Lift and Shift, since we'd gotten such a great deal on our cruise. She said that X told her that since we'd requested a refund we didn't have the option. Then they darn sure ought to be giving us back our money here pretty soon! We received what I assume are port fees and taxes a few weeks ago, but that's it.
  12. Does anyone know the earliest date that Lift and Shift was applicable for cancelled cruises? Our April cruise was cancelled, but since L&S wasn't the policy at the time, I'm assuming we're out of luck. Too bad--we got a great deal and would have happily re-booked had we been able to keep our deal.
  13. I'm pleasantly surprised you were able to switch from a TA to another cruise that wasn't a TA. We are booked on the November 2020 South American cruise after your original TA, and would like to lift and shift. I looked at November and December 2021 cruises but didn't see a similar itinerary--the earliest South American itinerary of a similar duration is January 2022. Perhaps it's worth a phone call to Azamara to see if we might have some options after all.
  14. So, does this mean if we've already had a cruise cancelled, we can re-book for next year under the same promotion? Or is this for cruises that are currently still booked? I'm reading it as the second, but sure wish it was the first! ETA: Just re-read and appears it's for new bookings, so never mind 🙂
  15. Thank you for all the work you've put into the board, Denise! Keeping up the threads for cabins, bids and general Azamara tips is quite a job and you performed it admirably! Enjoy your CC "retirement" and just being a regular old poster 🙂
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