rwilk1129

It is a crapshoot lately on Princess. Prices go all over the place. I have put cruises on hold at a price and when I look at booking online price is higher and with different ammenities. When I have gone through the casino and actually booked I get a confirmation with different price and amenities and then are charged a cancellation fee to get it corrected. I am so frustrated.

Any update on shore excursion obc being used as just regular obc from anybody onboard a ship?

I had a similar problem in July booking a Feb 2023 casino cruise. Confirmation was wrong price,  freeplay amount wrong, and credit card was charged for full amount of cruise. When I called back lady said she needed to cancel it and rebook. She did rebook correct price and freeplay amount but made me pay $500 deposit. She said amount charged to my card the previous day would be refunded to card within 7-10 days. Finally received part of refund 43 days after charged (and several phone calls to casino) and I am still owed $400. Have phoned and left msgs for Fernando, Carlos, Sandra, and Susan and have received no calls back. Very frustrating when Princess service used to be so good. I am hesitant to book some cruises I would like in 2023 until they can correct their error and return some calls.

My favorite drink onboard is Crown Royal and water. Have had a hard time getting it on last 3-4 cruises on Carnival and Princess. They sell Crown in the onboard stores but don't carry it in the bars it seems. Anybody on Pride tell me if they have it now? We cruise on Pride next month.

I sent our requests for Stockholder obc on a Carnival and 2 Princess cruises. Received Princess credits same day and Carnival 31 days later.

Another reason not to cruise Norwegian

We were upgraded yesterday to an undesired cabin (at aft elevator connecting cabin) for the 3rd time from our desired midship extended balcony. Fortunately I was able to get our original cabin back again. I was told the time before that booking was marked no upgrade before was was upgraded  to same cabin 3 times. I  sure do miss Princess old good customer service and efficiency. I am also still waiting for partial refund  of screwed up booking made in July. They told me to correct their error they had to cancel and rebook and I had to pay deposit again. I received $1260 back to credit card but they still owe me another $400. This is for a Feb 23 cruise. Same one as above 3 upgrades. Is very frustrating. 

We prefer the smaller ships, fewer bells and whistles, and fewer kids.

• Love sailing out of Tampa but would like a newer not bigger ship to sail. Will continue to sail Pride and Paradise and drive to FLL for newer (Princess) ships
•  

Saw on a financial site that Princess is having a kids sail free promo but Princess site doesn't show anything about it. Sure hope it is not true. We love Princess and the lack of kids. Hate to have to change to another line to avoid all the kids. 

Saw an offer in circle savings acct about VIP offer to book by 8/17 w/some freeplay but have not received an email or brochure about details. Emailed casino for details by have not received a reply. Anybody have details on specific cruises, discounts, plus included, etc. ? Any good phone number or extension to call? Thanks in advance

We were very disappointed in the breakfast, lunch, and dinner buffet on our Caribbean Princess sailing in May. After experiencing Horizon Court on Regal and Sky don't believe we will ever go back to CB. Really missed the fresh pastas and various shrimp available. CB had a lot of weird dishes.

Can only one person purchase the internet pkg?

We were on Paradise last month and Diamond gathering was in the Queen Mary lounge at 10:30 in the morning. H)ad drinks and appetizers. Had a very personable host.(Maybe the Hotel mgr.?) Had a whole group picture taken and sent to the room.

Did you happen to notice if any blended Canadian whiskey  (Crown royal,Vo,Seagrams7 etc) was available?  We have not been able to get it on Carnival this year. It is sold in the shop but not in any bars. Boarding Paradise tomorrow on a last minute trip 

Did you check the balance on your gift card? They sometimes refund onto gift card that you used.

We sailed Pride on 3/27 and it was crowded. Don't know numbers but always had lines like the old days.

On our recent cruise on Pride they stopped my carryon after X-ray and asked me to open it. I had my wine in it so thought they wanted to check and make sure it wasn't other alcohol. That isn't what they wanted to see. I also had 2 toiletry bags with small scissors. They confiscated both pairs of scissors. These scissors have traveled with me on 106 cruises without a problem. Is this something new? They said I could claim them when I disembarked but I have heard from others who were directed multiple places and never got their confiscated items back. 

I really liked those scissors, little fold up kind. My deceased mother in law gave them to me. Can't understand what they thought I would do with them. Carnival gives me big steak knives onboard and trusts me with them.

We have a guarantee balcony on that May 14 cruise so I have definitely noticed. I check for a cabin assignment 

several times a day. Guarantee was only thing available when I booked at the time.

Anybody know where Frankie has gone? Missed him on our last Pride cruise. Hope he is back on our next one.

Thanks everybody for your quick response.

We have 2side by side balconies for upcoming Pride for our grandchildren. Who do we contact to get the divider open? Can steward do it or should we go to guest services as soon as we board? Thank You.

I was just able to choose our arrival time for our May 14 on the Caribbean Princess

On Regal in January and got only gin. In February on Regal got Scotch and Gin. Gave them all away. Ugh. Also another note is no Crown Royal in bars still. Shop sells it but not bars. Nearest thing to Crown was VO

On our Regal cruises when moved we were moved to an unobstructed smaller balcony on Riviera deck and on other to a mini suite on Baja.