fsdorado

We were able to borrow a steamer a couple of weeks ago on Valiant Lady. It wasn't in the best shape. Many of the nozzles were clogged with calcium deposits. We were able to use a pin to clear enough of them to make it work. We just used the Virgin app to make the request and our cabin steward dropped it off less than 10 minutes later. Frederick

I would agree with what the others have been saying about loud music. In general, we only really noticed it around the pool during the day (and during Scarlet Night by the pool and the PJ Party in the Athletic Club). The variety of musicians during our cruise was very good. We had an excellent blues group playing in the Roundabout area most nights. On sea days, there was some great acoustic music being played live in the Dock House. Frederick

We're back from our Virgin Voyages cruise. I think the most accurate thing I can say in regards to comparing Celebrity and Virgin is that they are "different". We really enjoyed our Virgin cruise. We're already looking to book another one. I really think that it's comparing apples and oranges. We absolutely loved not having kids on the ship. It made a huge difference in the feel of the cruise. The overall service was great. All of the crew was friendly and helpful. The Happenings Cast made sure everyone was engaged and enjoying themselves. The food quality in the Galley and in the restaurants was also excellent. Trying to schedule dining and going to shows was a challenge since you make dining reservations 45 days in advance. Many of the shows that required reservations had the days/times changed from what was in the app before embarkation, which was kind of frustrating. It took a little bit to get used to the different terminology (Sea Terrace vs. Veranda, Galley vs. Buffet, Happenings Cast vs. Cruise Director Staff, etc.). Bottom line, we will likely book our next cruise on Virgin rather than Celebrity (unless we find a great deal). We still love the Celebrity Edge-class ships (especially in the Retreat) but we feel like we still have more to experience on Virgin. Frederick

We have been big fans of Celebrity, especially the newer Edge-class ships. We will be going on our first Virgin Voyages cruise on Saturday aboard Valiant Lady. We are very excited to try something new. We'll report back in a week or so on the differences. Frederick

We board Valiant on Saturday... Any chance this will be implemented by then? 😉

I think it's fair to say that all of us are really bad about reading the Cruise Contract, especially those of us who have been on many cruises. Just check the box and move on.

Yup, you should be good without a passport for that itinerary. That being said, I would never travel internationally without a passport. It just makes it easier if something goes wrong. Have a great cruise!! Frederick

It also matters what ports you're stopping in. For example, for Columbia, you MUST have a password with at least six months left. This is the law in Columbia, not a cruise line policy. I think there are one or two other islands in the Caribbean that require passports but most do not. Frederick

@scubagal44 Safe travels back home!! Thanks for all of the updates. We board in three weeks and can't wait!! Frederick

I'm assuming this is one of the events that requires a reservation once on the ship's wifi...

@scubagal44 What has the temperature at night been outside while at sea?

LOL, small world!! I remember that team. Alex went on to play travel hockey, Varsity High School hockey and Club hockey in college. He's a captain in the Army now (and doesn't have a lot of opportunity to play hockey). Frederick

Clearly, you're just training for Shot for Shot...

What time is the sail away party? We have a dinner reservation at 6PM. Frederick

@scubagal44 My DW is trying to figure out how to pack for the weather, specifically while at sea. We know that the average high in the southern Caribbean is around 80 in March and the low is around 70 on the islands but she's worried about getting chilly at night on deck. We know that on other cruises, they keep the inside temperature around 70. Happy Anniversary!! Have a great cruise!! Bon Voyage!! Frederick

Definitely following along!! We're on the same itinerary on March 2nd!! Glad you made it to San Juan safely!! I'm curious about how embarkation is... The first one was a cluster, from what I've seen. I'm hoping they get it figured out before we board. Frederick

Note to Self - Do not book with American Airlines Cruises unless you're getting at least $25 worth of extra AAdvantage miles.

Virgin was able to straighten this out for us. Our Travel Agent waited on hold for two hours to talk to someone. They claimed that, on the form, we requested both a refund AND a rebooking. On the form, it's a drop down where you can only pick one. We finally got the rebooking confirmation yesterday. We submitted the rebooking request on 9/7. I would check the sailing you're wanting to switch to and make sure that there are available staterooms in your category. If they're running out, I would put one on hold and contact Virgin (or your TA) to let them know you want to move the booking to the stateroom on hold. I did this for an XL Sea Terrace. VV originally put us in a regular Sea Terrace and they were able to transfer us to the XL. Frederick

FYI, after much time on hold (by our Travel Agent, not us thank goodness), VV was able to switch our booking from a refund to a rebooking. Frederick

The sailing is definitely available, including the same stateroom category. I was able to place a hold for the same stateroom category and there were still plenty of available staterooms. I've already replied to the refund e-mail and let our TA know. As of this morning, I have not received a reply.

I was able to put a hold on the same category on the replacement sailing without an issue.

I'm not sure, but I really hope it's not all or nothing. We paid in full already. I did reply to the e-mail this morning, telling them that I did not request a refund and asking if they rescinded the offer to rebook. I have not received a response yet. I also let my travel agent know, hoping they'll get more information. This is the first time we've booked with Virgin Voyages and this is not leaving a pleasant taste in my mouth. Frederick

We just received an e-mail from Virgin Voyages that they have issued a refund for our cancelled sailing even though we submitted a request to rebook. Did this happen to anyone else? Frederick

We booked VL on a six night sailing out of Miami on 3/3/23 last night. This morning, we woke up to the e-mail that our cruise had been cancelled. We submitted a request to move to a VL 3/2/23 seven night sailing out of San Juan, PR. Our travel agent said that VV will honor the price we paid for the six night cruise and throw in an extra $300 OBC. The seven night cruise is considerably more expensive so I think we lucked out. We told my BIL about the six night cruise and he and his wife were very interested but they waited until this morning to call our TA. The TA was surprised that he couldn't find any staterooms on the original cruise. They will miss out on the extra OBC and the lower price. It's all about timing... Frederick

Can anyone compare The Haven on NCL on the Prima-class ships to the Retreat? I did mock booking and can get a Haven Two-Bedroom Family Villa for the price of our Beyond sailing in a SS, which has almost twice the space (and two bathrooms) for three adults. We've always seen NCL on the same level as Carnival and RCCL. Frederick