We are currently on the Sun Princess and new to cruising. It’s hard to know if our issues are due to the new ship, due to Princess or just what cruisers are used to.
Any opinions out there on the quality of attention in the dining rooms? All they care about is scanning our medallion before greeting us. We have eaten at 3 specialty restaurants and both casual restaurants. Even with all the wait staff, it’s very difficult to get anyone’s attention. Even our main server at Crown couldn’t get me another glass of wine without going through the sommelier, who then had to make sure and tap our medallion. Alfredo’s was better about that. Probably because they weren’t too busy. At The 8th floor American diner, both times we ate, we had to get up and go find drinks or someone to order drinks. I was looking for the coffee and just a refill on water.
Don’t get me wrong, these servers are working so hard. They really need to figure this out.