PSR

3 minutes ago, GeezerCouple said:

 

We use the cruise line's "Special Needs" forms for this.

We also have a serious allergy situation, so we need to use this form anyway.  Then we add in any other special requests.  We feel better that it all arrives in written form.

 

GC

Thank you. We don't have any special needs, so I would feel strange just asking for something for the room. That works out well for you, though.🙂

On 1/29/2023 at 10:55 AM, GICNJC said:

I have always done it by message to Oceania once trip payment is complete.  Feather allergy for spouse, diet non cola soft drinks, and C-PAP distilled water. 

May I ask what number you use for messaging? Is it just their regular guest services phone number? I would rather message our requests instead of calling, even though their agents are usually very quick to answer. Also, does anyone know an email address for guest services? Thanks for any info.

I booked online myself for a May cruise. Thanks to this thread, I called Oceania yesterday and it was added to my booking. It took awhile since a supervisor had to approve it, but received the email notification while I was still holding for the agent to get back to me...🙂

On 1/8/2023 at 5:48 AM, Robjame said:

Riviera and Marina - if you are going to floor 15 - Horizons - take the front elevators. Tha back ones don’t go to 15.

 

You will be confused when you get off the elevators as some are bow facing and some are aft facing.  A Quick check as you exit the elevator is to look for the telephone on the wall. The telephone is always on the Port side. A quick glance and you will look like a pro as you correctly turn to the side of your stateroom.

Is this also true on Regatta?

7 minutes ago, Mary229 said:

They used to give far more than an overview map.  They used to display water depth, weather systems, currents and more.  we truly miss that information presentation 

Agree with you! Also, if wind direction is shown, you can tell how windy it will be if you. plan to walk outside….if you are sailing with the wind directly behind the ship, it will be calmer vs. directly into the wind.

27 minutes ago, Seasick Sailor said:

Rich, is there any way you can change your font? It's difficult to read your posts. Xx, Joy

I realize some readers are having trouble with the font, especially on a phone, but I like it on my ipad. As soon as I see the font, I know it is a new post from Rich!

16 hours ago, 3rdGenCunarder said:

Bring back the Neptunes in the Ocean Bar!!!!!!!!!!

Yes!!!!

What newspaper did you get?. Was it a reprint of your local paper or a generic summary of news of the world?

I do not have any information, but the cabins have just been recently remodeled (they were not available summer 2022), so there may not be much experience with them yet. 

The game was on in our cabin on the Nieuw Amsterdam. Also Sunday and Monday games. ESPN also showed some college games on Sat.

1 hour ago, martincath said:

If you are a same-day-flight-and-cruise person, then the best plan is simple - turn on your phone, tablet etc. as soon as you get through immigration & customs and check your email for the next 15mins. If the email arrives saying 'go get tested!' it will have details of lab location, phone number for inquiries etc. Go to the walk-in lab, get swabbed, go away and get on with your vacation. No email after 15mins? Then you are good to go!

Thank you for the detailed information, but what about the result? Are you supposed to wait for the result, which may not come until you are due to get on the ship (24-48hrs as you mentioned above)?

5 hours ago, CurlerRob said:

 

Perhaps the fact that the $2000 issue was raised by the OP - who was @nmargolis?

 

Your response was to a different poster, @PSR, who was asking a quite different question regarding the potential for California residents to get cash refunds. @PSR had no complaint about being denied boarding for testing positive. 🍺🥌

Thank you, Curler Rob. I had no idea what Guppy99 was talking about. And they shouldn't have gotten into a tizzy. My cruise line was not Oceania, and as you said, they quoted me in error.

I have another question about entering Canada, but not specifically about ArriveCAN. They mention that you do not have to have a COVID test anymore, but you may be selected randomly to get one as you pass through their entry system. This is a little scary, since it's a little vague as to how you will get the test, and when. Has anyone had this happen to them? Do they have the test at the airport for you?

P.S. I will have a COVID antigen test for my cruise, but not sure that would be acceptable to them.

1 hour ago, Kiwifan56 said:

Sadly our Australian cruise is not setup for Verifly. 😪 

I hope you are being sarcastic. It is the worst app I've ever tried to use. I spent over 2hrs trying to get it to finally accept my vaccination code, then I tried to add my husband's for another 30 minutes. When I gave up, all MY info was gone. Emailed for help and then they told me if you change devices, all info is lost...☹️. I will be in the no "Verifly" lane.

2 minutes ago, Flatbush Flyer said:

With or without California in the mix, I assume the line’s rules were clear about turning Covid positive folks away.

On O, it was interesting: if you optionally pretested negative at a proctored lab prior to the pier test being positive, O would refund and pay associated quarantine/return home costs. But, if you didn’t voluntarily do that recommended pre-test and then was found positive at the pier, you were SOL. Likewise if you pre-tested positive within two weeks of embark, you’d get full fare refund.

Bottom line: If you didn’t do the recommended pretesting and was found positive at the pier test - not good for you.

Yes, I agree with your description. We didn't skip a required pretest.This happened to us back in January 2022, when they weren't doing pretests at all and it just started being done at the dock for a cruise to Hawaii (their request) and we were on one of the first cruises to be tested...unlucky us, I guess. Now, we still have to pretest (at least to Canada) and I still will probably pretest in the future, even if not required...and always book a refundable air fare.

Yes, I am familiar about the full refund if the cruise lines cancel a cruise weeks or months ahead of the cruise date. But (on another cruise line) our cruise was cancelled by the cruise line just for us on the day of the cruise because one of us tested COVID positive (in error, it later turned out). I was asking Flatbush Flyer if we could've requested a cash refund by California rules as mentioned in post #2. We only got a FCC.

(Oops, I was replying to shepherd really when FF popped in to answer my question.) Thanks Flyer. I am not trying for a retroactive refund, but maybe for future (hopefully never needed) reference. I am sure O would have a better response than our other cruise line!

18 minutes ago, Flatbush Flyer said:

As for your cash fare $, they too would’ve been default offered as a timing limited FCC though in States like California, you could request $ instead.

Do you have a reference for this? I did not know you could request a cash refund rather than an FCC for a cruise line cancellation if you are from California. Does this apply to all cruise lines? Thanks for any info.

Delete. 

On 8/24/2022 at 9:00 AM, *Miss G* said:

 

I HATE the taste of sugar substitute, and can spot it a mile away, but whatever they do to the Black Forest Cake they have managed to remove that “flavor”.  I had low expectations and was pleasantly surprised.  No idea how they do it but I’m not complaining.  

One of my favorites, too! Tastes perfectly normal, sweet-wise.

1 hour ago, Vineyard View said:

The upgraded drinks package includes the same wines by the glass as the regular wine package?  I did not realize this. Thank you for the clarification 

As far as I know, yes. All bars and dining rooms have the same wines by the glass that are covered by both the basic and upgraded packages. I think sometimes there may be "special" wines by the glass featured in the specialty dining rooms, but I did not look at the wine lists when we tried those dining rooms. You would have to pay for those glasses, I understand. We enjoyed the wines available on the standard list, but we are not wine experts and have only been on one cruise. Maybe someone else with more Oceania experience can clarify the wine by the glass situation.

Thanks! Couldn't open the original document.

1 hour ago, Vineyard View said:

I do wonder if we can pay the difference to upgrade the drink package. 

Yes, to upgrade to the Prestige package it is $20.00/day/person. Worth it if you have 2 or more cocktails a day. It does not change your "by the glass" wine selections, though. We enjoyed the wine selections as they were, although many prefer to order specialty wines. We finished our first Oceania cruise on Regatta last July and enjoyed it. We are upgrading our cabin on the next cruise, though: bathroom too tiny in the oceanview cabin, although the room itself was fine.

1 hour ago, IPB4IGO said:

The Navigator app is completely different from Internet pricing. You don't need an Internet package to use the Navigator app while aboard, including the links to the New York Times and other external sites.

Yes, but the information that was originally posted in Post #24 implied that you needed the Navigator app (which I have) to access the Internet package, so I am confused. Thank you for the pricing information, though. We have had the Internet package in the past, but it was before the Navigator app existed. Would like to avoid the "kicking the other device off" when using a 2nd device, so will probably get the upgrade to the more than one device plan.

On 8/4/2022 at 1:49 PM, goldie099 said:

We wanted multiple devices, so when another device attempted to access the internet (note we had to be logged in to the same HAL Navigator account), we got the pop-up that it was $60 for up to 4 devices.

Some questions: Is the $60 for the whole cruise or will it vary based on how many days you are cruising? You mention that more than one person must be signed into the same HAL Navigator account at the same time to use multiple devices. I thought each person had to have his/her separate account to use the Navigator. Is this incorrect? Thanks for any info.

Those are the default requests if you don't check the request boxes at the end of your online reservation booking. It is easy to miss if you don't go all the way to the bottom of the final booking page. You get to choose  the late seating if you want, and if you do not want an automatic upgrade. If you miss the box, you automatically get "early" dinner assignment and "yes" to an upgrade. As oaktreeb mentioned above, if you definitely want the cabin you chose, you need to remove the upgrade request. You cannot do this online, unfortunately...must call or chat.