carefreecruise
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INFORMATION ON ITINERARY CHANGES
March 14, 2020
Silversea is embracing Royal Caribbean Cruises Ltd's initiative about suspending cruising in the United States for the upcoming 30 days and we are extending this cancellation to other ships around the world.
The health, safety and well-being of our guests and crew is our highest priority, always and we believe it is important to do our part.
We greatly appreciate the understanding of our valued guests during these fluid, unprecedented and challenging times.
Guests on voyages that are underway will conclude and they will be disembarked as soon as possible, and we will assist with travel arrangements home.
We are in the process of advising our guests and their travel advisors about the cancellations of the following cruises:• Silver Cloud (E4200320018) Cape Town to Tema (Accra) scheduled to depart on March 20th
• Silver Cloud (E4200407018) Tema (Accra) to Lisbon scheduled to depart on April 7th
• Silver Wind (2010) Fort Lauderdale to Bridgetown scheduled to depart on March 16th
• Silver Wind (2013) Bridgetown to Fort Lauderdale scheduled to depart on March 27th
• Silver Wind (SW200406016) Fort Lauderdale to Barcelona scheduled to depart on April 6th
• Silver Shadow (3005) Fort Lauderdale to Lisbon scheduled to depart on March 27th
• Silver Spirit (5006) Mumbai to Dubai scheduled to depart on March 15th
• Silver Spirit (5007) Dubai to Piraeus scheduled to depart on March 25th
• Silver Muse (6006) Auckland to Sydney scheduled to depart on March 17th
• Silver Explorer (E1200318009) Valparaiso to Easter Island on March 18th
• Silver Explorer (E1200327014) Easter Island to Papeete on March 27th
• Silver Explorer (E1200327014) Papeete to Lautoka (Fiji) on April 10thAll booked guests on these affected voyages have the option to receive a 100% cash refund to their original method of payment, or a 125% Future Cruise Credit.
The above ships will restart operations offering the amazing Silversea Experience our guests are used to with the following itineraries:
• Silver Cloud (E4200507012) Lisbon to London scheduled to depart on May 7th
• Silver Wind (SW200430013) Barcelona to London scheduled to depart on April 30th
• Silver Spirit (SL200415009) Piraeus to Piraeus scheduled to depart on April 15thOur goal during these times of uncertainty is to be in constant communication with our valued guests and travel partners, to make sure they have the most up-to-date information and can make informed decisions.
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So sorry to hear. If I remember right, you were heading to Easter Island, hope that is not a problem docking ?
You probably already know the next, I think two voyages have been removed from their website. Do you know where the ship is going to hang out till April 16th?
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Looks like the May and June sailing will need some tweaking. Canada has banned all cruise ships with 500 passengers/crew from ALL ports till July first. Alaska cruisers will need to check-in with Silversea...
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Looks like all of April and most of May is now missing. Spirit first sailing is May 26th.... Wonder where she will be tied-up at?
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So very sorry to hear. It is a place that is so hard to get to and even when you arrive. The winds could keep you from landing. This virus is impacting the sick and non sick. A dirty shame.
See below of what you missed: (the little house is for potatoes, most everyone has them)
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16 hours ago, jeffkauf said:
I just visited the My SS website and see no mention of cancellation Dubai to Athens 3/25. I am on with a BtoB Athens to Venice. I would imagine a detailed cancellation will be forthcoming tomorrow. On a Sunday, how did your agent get this info?
Sorry to say, both voyages have been pulled off the Silversea website. (Mumbai & Dubai )
I really feel for all that are affected with refunds, making new travel arrangements, major disappointments and the shore excursion guides losing out on much needed income... In that part of the world, every little bit helps.
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Here are some from Jan-Feb 2019
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You may have posted in the wrong area. You would get better response under excursions. Good luck
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In cabin you usually get to pick two liquors and as many soft drinks and mixing sodas. But you could during the voyage end up with some additional wines and sparkling wines also.
For wines during the cruise it usually goes in two ways about 90 percent of the time. First and most popular way is guests just try the provided wines being offered during that diner serving. Keep in mind these wines are budget wines from all over the world and it would be very hard for guests to know about each wine without tasting them.
Second way is hard to please or guests who have a pallet for higher priced wines, finding it difficult to except budget wines. The server will keep bringing you a different vineyard of the grape you requested until they exhaust supply. Usually you will fine one that is acceptable and they will have it for your entire voyage at each dining area.
So having a list only causes more problems because it would promote guest asking to taste all of them...
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It may seem kinda strange but I don't remember anything special to keep you occupied. It's just like any other Sea Day. Although I do remember people sitting in areas each day reading books, sitting in the library and a lot of guests having very long lunches in the main dining room. Felt very relaxed and crew was also in relax mode...
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3 hours ago, Lois R said:
Hi, I would try to call them again.....not sure if they will re-do it for you or not. Sorry they are not getting back to you.
I have always found them answering my questions very promptly.
You got plenty of time to apologize. You can call them and ask to talk to the Silver Sky department. If the won't connect you directly to them the agent over the phone should be able to help. If you used some random travel agent you may be in trouble.
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You are comparing luxury with premium. So no comparing other then price. Silversea is comparable to Seabourn and Regent. Sorry...
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9 minutes ago, MrsWaldo said:
I answered on the other thread.
Three to a suite is a tipper. The suites on Galapagos are small.
(Caveat I've only sailed on the larger suites and would never again do three to a suite in anything smaller than Muse)
That's correct. We have been in the silver suite on the top deck and the room was small. The little couch for a third person would be like camping in a tent.
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OK I see you are a little desperate..
When you go to a hotel and at the counter they ask you if you would like to upgrade to a larger or nicer room. You will have to let them know yes or no. Same thing here but you have a little time to go back to the Silversea website and see if its worth it for you. Only you can spend your money...
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17 minutes ago, jpalbny said:
LOL. My response (on the separate thread) proves that point so well!
No mater what you tell tell them they will bring too much. It's just the right of passage and they will get it just right the second time to Antarctica.
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Your over thinking this one. The ship is small and old but it still has working windows and doors. The hotel director will keep it comfortable for you and you can regulate the temperature in your own cabin to your desire.
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9 hours ago, les37b said:
Yes, you are completely correct and have fallen in now on the 120 days to go implication so apologise to carefreecruise for my initial interpretation and muxed with the OP regarding being allocated a suite. my bad! Yes, wait listing and GTY are different and answer given by carefreecruise I wholeheartedely agree.
OK , thanks Les I can stop crying now...
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travelers have up to 120 days before they need to pay in full on a lot of cruises. So soon after that date some rooms open up and that is about the time they will notify you. So good luck.
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Should be OK as long as it's in a Manila envelope.
Sorry couldn't resist...
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When the weather is not the greatest, well it makes the memories a little bit dampened...
But I know the group is making other memories with their traveling companions. Maybe a Sun Dance will help?
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5 hours ago, bsugar said:
We get on the ship and go north to Valparaiso....we are not going to Antarctica. We are cruising the Chilean fiords. And some of us are continuing on to Easter island.
Chilean Fiords are very similar to the inside passage north of Vancouver to Juneau. It is mesmerizing seeing the glaciers and many little water falls. Have fun...
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2 hours ago, FauxNom said:
I'm guessing some of us might be grumpy when they are driving us around Ushuaia on a bus because we are there too early to board!
They will drive you out to a restaurant so they can control the buses one by one, to board the ship in a controlled fashion, later in the afternoon.
You can catch up on missed sleep when your crossing the calm Drake passage.
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43 minutes ago, bsugar said:
We are on the cruise from Ushuaia to Easter Island on the Explorer leaving 3/4/2020. Just received the information that the Charter leaves Buenos Aries at 6:40AM! Has anyone else experienced this early a flight? If so, what time did you have to be at the airport?
Yes we have. When you get the ss hotel they will give you your boarding pass and tell you what time to be in the lobby. Ours was 4am.
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You did a good job. Looks like the weather corporated, lucky guys...
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Carnival First to Announce Additional Cancellations
in Silversea
Posted
Silversea is going in the other direction with bringing back some deleted voyages. See below from their website;
INFORMATION ON THE
COMMENCEMENT OF TRAVEL
March 24, 2020
While we have suspended all current voyages with your wellbeing in mind, we understand that you may be waiting to travel once again. A common trait among all those with a passion for discovery: rough waters only strengthen our yearning to explore the authentic beauty of our planet.
Silversea’s global family will reunite on the following voyages, as our ships recommence their itineraries around the world:
Silver Cloud:
• E4200519010 - Silver Cloud will welcome guests once more from May 19, 2020, sailing from London (Tower Bridge) to Dublin on a 10-day itinerary.
Silver Wind:
• SW200513012 – Guests will embark on a 12-day round-trip voyage from London (Tower Bridge), departing May 13, 2020, aboard Silver Wind.
Silver Shadow:
• SS200514009 – Silver Shadow will commence service once again from May 14, 2020, embarking upon a 9-day round-trip voyage from Athens (Piraeus).
Silver Spirit:
• SL200517009 – Silver Spirit will set sail from Barcelona on May 17, 2020, welcoming guests on a 9-day round-trip voyage.
Silver Muse:
• 6011 – From May 28, 2020, Silver Muse will resume sailing, journeying from Vancouver to Seward (Anchorage, Alaska) on a 7-day itinerary.
Silver Whisper:
• WH200525012 – Silver Whisper will undertake a 12-day voyage from Amsterdam to London (Greenwich) from May 25, 2020.
Silver Explorer:
• E1200607011 – Guests will cruise on Silver Explorer again from June 7, 2020, enjoying an 11-day itinerary between Kobe and Otaru (Hokkaido).
Silver Galapagos:
• 8020 – Travelling aboard Silver Galapagos, guests will set sail from Baltra to San Cristobal on May 16, 2020, completing a 7-day voyage.
Booked guests on cancelled voyages will receive a 125% cruise fare refund in the form of a Future Cruise Credit, which can be applied toward any future cruise and it’s valid two years from issuance. For guests who do not opt to choose the 125% Future Cruise Credit, a 100% refund of the fare paid will be reimbursed to the original form of payment within 90 days of guests’ request. Special conditions apply to the following voyages:
• Guests booked on Silver Spirit (voyage nr. 5006 and 5007) will receive 100% cash full refund to their original method of payment within 90 days of guests’ request, and 25% Future Cruise Credit for the cruise portion of the booking valid for two years from issuance
• Guests booked on the Full World Cruise 2020 or on Silver Whisper (voyage nr. 4006, 4007, 4008 and 4009) will receive a 125% Future Cruise Credit of the unused portion of their cruise booking, which can be applied toward any future cruise and it’s valid two years from issuance. For guests who do not opt to choose the 125% Future Cruise Credit, a 100% refund of the unused portion of their cruise booking will be reimbursed in the original form of payment within 90 days of guests’ request.
The health, safety and well-being of our guests and crew is always our highest priority. We greatly appreciate the understanding of our valued guests and travel partners during these fluid, unprecedented and challenging times.
Our goal during these times of uncertainty is to be in constant communication with them, to make sure they have the most up-to-date information and can make informed decisions.