MsMaybelline

Follow up: When I asked about the slippers, they were replaced with the correct ones. I like the embroidered Haven slippers... They're inexpensive, easy to pop on, and remind me of our trips. We also have a new butler for the last week of the cruise. He's amazing and is definitely going above and beyond. Now, if only the food met our expectations 🤔

Goldmom, that's our exact experience. Our very first butler experience did not impress us at all. We never saw him. Our current steward and butler are not going above and beyond. It's adequate but not Haven quality. Today is Day 6 and we asked about the covers for the loungers out front. She tried telling us that yes, the blue cover is all that is available. I questioned that because on previous cruises, the balconies were set up before we got back from breakfast. So, here at 3pm the covers are just now on the loungers. We aren't needy and we try to be very considerate of the staff's time. I just expect the level of service we have paid for.

We are on the Gem T/A. I asked about the slippers and wow, she (cabin steward) will bring some Haven slippers. This is not our first Haven experience but in the past, things would just appear from our butlers. Our first Haven cabin was a spa suite, also not within the Haven. We saw the butler maybe twice in 14 days. Our current butler has kept the minibar filled, brought the standard chocolate covered strawberries, canapes, and various sandwiches. I feel like the level of service is a step up if you are up in the Haven itself. Just something to consider. We are paying the same as the guests up there. Plus, if you are in an Owner's Suite, I think they should be on top of all the amenities. This all sounds so stupid over slippers & M&Ms but overall, it's the level of service, not each item.

Thanks everyone! I'm going on a towel hunt. For the price of the Haven, we should not have to ask for something that is part of the Haven to begin with. Also, we haven't seen any M&Ms, no nuts, no chips in our cabin. I brought back some M&Ms from the Haven pool area. Maybe that will spark something? Oh, and I forgot about the gummy bears!

Has anyone recently been in The Haven? I love the cheap little slippers we get that are embroidered in gold with "The Haven". The slippers in our current Haven cabin are open-toe and not embroidered. I wondered if it was a replacement for the nicer slippers or if that is what they give other suite guests not staying in The Haven. We are on Deck 10 and there are only 2 Haven suites on this deck. Quite a few suites, but they aren't Haven. The bathrobe seems the same. I wonder about the towels too. Ours are large but are more like a white pool towel. I tought I remembered the Haven towels being big and fluffy. We were just in the Haven in November, but we were up in the actual Haven on the Getaway. We weren't sure what to expect since we are not up in The Haven area.TIA

Good news! We are currently on the Gem and there is a great Starbucks (Deck 7 I think). I'd rather have the Starbucks than a Haven bar. We do miss the Haven lounge and restaurant on the Jewel Class ships.

Do you know if ships that do not have a Haven Restaurant serve the almond croissants in the alternative restaurants for suite guests? Going on the Gem soon and will be upset if there are no almond croissants! (Maybe I can snag you one lol)

I know this is an old thread...we have the jump drive and can't get any of our files to open. Anyone have this issue? I've tried 2 different computers and multiple "tricks" 😡

Under the EXPLORE & PLAN. Below the JunNk Dinner & Show.

Could someone please tell me if there is a cost to go to Syd Norman's? In the app, it shows that it is $269 per person. I can't imagine a full bar and guests worried about seats at $269 each. I only see this in the app under my reservation. I know there was a cost to go to the Skyy Bar and that isn't showing as an extra cost. Thanks

We enjoy having Bailey's or Jamison in our coffee in the morning. It's our cruising replacement for the flavored creamer we can't get onboard.

I'll have to look into them. That is quite reasonable. The other driver and limo services were quite a bit higher. If it was a special occasion or something, I could sip on a martini in a party bus or stretch limo. But, the goal is to make it to the ship on time. I'll make a post if I can remember as to what I end up doing and how it goes. Have fun on your cruise.

I'm in the same boat as you. 🤣🤣🤣 Our cruise is in November and we are flying into Sanford. Our flight gets in just after 11. Our hotel is at the port so we don't have to worry about getting there in the morning. I'm still working on the transportation. What's tricky is that our flight home is around noon so I need something that isn't going to stop here and there picking up people. And, there are 4-6 of us. 🤔 If you come across anything wonderful in your search, I'd love to hear what you came up with. Good luck!

Would love to hear the outcome of this story. I'm in a similar situation with a booking right now. Two couples, one cruise. We cruise in Haven, they are new to NCL and not interested in Haven. We are compromising on Mini-Suites, but I know I'm going to regret it at every disembarkation. Twice, listening to my husband complain each time 🤣. I want us to be together so this will all work out. Everyone had great stories of how well things turned out!