qat48

Our cruise last year we tried a few hotels. The night we arrived caught a shuttle for Holiday Inn. It wasn’t our favorite. No bottled water & few items in the cupboard. At one time it was a high end hotel. The view from restaurant was nice. Wouldn’t choose it again. We had 2 nights before cruise left and had booked early enough to get a reasonable rate $250ish a night at Hotel Maya. This is my favorite. Restaurant is good, room service has too many charges but short walk to pick up if you want to eat in room. Clean, comfortable and great service. Walking distance to & from port. They do have shuttle service. Easy to order door dash too. After cruise we stayed at Courtyard with shuttle to airport. Its nice, clean typical Marriott. Would stay again. Our next cruise we just booked the Maya nightly rate is $450+ too spendy but very affordable with loyalty points 😁. So I still get to stay at my favorite hotel!

Your welcome! That $38 might buy a fancy drink lol!

email to the gift card department is: giftcardresearch@carnival.com. I had to use it yesterday. They have already replied 😀

I just had to do this. You will receive an email - the letter will have the details of cancelled cruise and amount you paid for deposit. Save that as you will need it after you have booked another cruise. Then its just a matter of clicking on link in the letter and filling in the details. They processed ours within 24 hours. I had also made a couple of payments using Carnival gift cards and had to follow up. If you use gift cards they reissue e-giftcards so watch your email for those. My husbands email was attached to the cancelled booking and deleted that email. I had to email the info to a different department to get that reissued. Amazingly it was done within 24 hours!