Sun Princess closets - may be a problem for your clothing

[Trvlingal]

We just returned from the Sun Princess - 13 night NZ cruise. Loved the ports and the cruise in general but need to alert passengers to a potential problem with the closets in the cabins. We were a group of 23 in 12 cabins. Of those cabins FOUR cabins had problems with ripped clothing due to the hinges on the closets.

 

This is an older Princess ship - one that has actual doors on the closets, not the large open closets the newer ships have. On the side of the closet where long dresses would hang, the hinge apparently is so sharp that if clothing is crammed in the closet it will actually cut a hole in the garment.

 

We first found this out when one lady noticed that her cashmere sweater had a new large hole in it exactly the shape of the hinge on the door. When she mentionned it to others in the group we found that another lady had a similar hole in her sweater that had been hanging in the same place in her cabin. Another gentleman had a similar hole in the sleeve of his travel shirt. And the last person had a hole in the sleeve of their COAT!

 

Princess was alerted to all 4 problems and each time it was brought up they were amazed that this had happened. Of course, I'm sure nothing will be done to fix the garments nor will the doors on the closets be fixed. But I wanted to alert others so they can avoid this problem. Hope this helps others so they don't have the same issue.

[sydneycruiser]

Thank you for the advice. We're on her in April so will take extra care when hanging if the situation hasn' t been fixed by then!:)

[davidnsteph]

With not a lot of closet space, it's easy to stuff the closets with clothes on this ship. When we sailed on the Sun Princess in 2003, I had a small tear on the sleeve of a suit that had hung near the hinge inside of the closet. The suit was repaired inexpensively by a tailor after we returned home. But after complaining to our room steward and his supervisor, they were both surprised to hear this. The supervisor inserted fabric into the hinge to see if it would tear, but he was unsuccessful.

 

If we sail again on Sun-class ships, we will have to think of a way to keep the clothes away from the hinges.

 

David

[jjones]

cusion them with duct tape?

[jjones]

Oops! cushion

[Colo Cruiser]

Thanks for the info.

[Kinkacruiser]

cushion them with duct tape?

 

Great idea. I knew there was a use for duct tape. Sorry to hear about all the damaged clothing.

[kaseyoz]

We are on the Sun Princess very soon so will watch for that, thanks.

But shouldn't a cashmere sweater be folded not hung on a hanger, sorry I have never owned one.

[Grumpy100]

We had no problem with hanging our clothes and had an inside cabin. At first we thought there would not be enough space but once we were unpacked and everything was hung up and in the drawers there was a little space left over. Just plan.

[cruisin36]

Did anyone call the purser to have them repair the door hinges - we had a similar problem years ago and it was fixed within a matter of minutes.

[Toto2Kansas]

I remember reading another thread some time ago with this exact same complaint about the Sun Princess. Sounds like they have not fixed the problem yet, I sure hope you reported it.

[Colo Cruiser]

I remember reading another thread some time ago with this exact same complaint about the Sun Princess. Sounds like they have not fixed the problem yet, I sure hope you reported it.

 

This is the thread. :eek:

[Toto2Kansas]

This is the thread. :eek:

 

Opps, guess I didn't look at the date. You're right, it is the same one. lol

[joll]

Happened to us recently on our January/February cruise to New Zealand. Reported it to Passenger Services and all they did was fill out a report for us to submit to our travel insurer. Still deciding whether it is worth the hassle of claiming.

[joll]

Happened to us recently on our January/February cruise to New Zealand. Reported it to Passenger Services and all they did was fill out a report for us to submit to our travel insurer. Still deciding whether it is worth the hassle of claiming.

 

Follow up comments..........

We had a closer look at the report and realised it had to be forwarded to Princess for consideration. Am happy to report that we have recently received a cheque for the cost of the jacket. We will be travelling on the Dawn Princess next year and will take more care, especially when hanging long sleeved items!!

[Kinkacruiser]

Thant was a very nice gesture on the part of Princess. I'll be checking/covering those hinges when we are cruiseing on her in a few months.