Carnival Players Club

[Kriskris70]

Currently on the Conquest and received free drinks and $100 when I boarded. Have since also had chocolate covered strawberries delivered and was given dinner for 2 in the steakhouse. Can't wait to see what's next. I'm on this cruise courtesy of the casino from my last cruise on the Sunshine.

 

 

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That is great news!! I am cruising June on my 2nd free cruise courtesy of the casino, have read different things regarding the free cruise, cash and perks all at one time. I'm hoping that I get my free drinks, casino cash, and goodies just like before in addition to the cruise, wow sounds like a deal!!! Pretty much sounds like you are getting this now.

 

Did you happen to call them before you left to confirm or did they send you a package via mail ?

[Detroit Donna]

That is great news!! I am cruising June on my 2nd free cruise courtesy of the casino, have read different things regarding the free cruise, cash and perks all at one time. I'm hoping that I get my free drinks, casino cash, and goodies just like before in addition to the cruise, wow sounds like a deal!!! Pretty much sounds like you are getting this now.

 

 

 

Did you happen to call them before you left to confirm or did they send you a package via mail ?

 

 

I never contacted them for this one since it was free from the casino and had to use their promo code anyway. Just arrived home today and was a bit stunned I didn't "earn" another free cruise. I had the most points ever from playing at the casino. I did come in 2nd place for the slot pull which got me a certificate for a seat in the ultimate slot tournament aboard the Breeze in November. If anyone is interested in buying it, I'm open to offers. It costs $500 to enter but will take less for the cert. it is transferable one time only.

 

 

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[Tutontow]

I never contacted them for this one since it was free from the casino and had to use their promo code anyway. Just arrived home today and was a bit stunned I didn't "earn" another free cruise. I had the most points ever from playing at the casino.

 

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Once again no rhyme or reason to their Players Club. I am just grateful when they give us something and just shrug my shoulders when they don't.

[mayabean]

unfortunately you are right- no reasoning to their comps......I only started really gambling on my cruise last October.....only got about 1600 pts, got my drink card the last nite, and my husband got 1300pts....we started getting cruise casino offers for 40% off select and casino cash, 25 for me and 50 for him....lol.....I booked 3 cruises on this offer as prices pretty good, and just got off first of the three...got over 5500 pts so thought may get some comps.....letter the last night night was given to my room- 20%off next cruise and 50 dollars cruise cash...lol,worse than last offer if I changed the code. I called today, got to speak to a Michael, wasn't very nice or helpful...said if I got 5000 in first 5 days I would have gotten a free cruise offer(which I never expected nor tried to play for)...I was only at 4000 at that point, so I asked if any other comps available as seems should be something between 4000 in 5 days and 5500 plus in 6 days.....nope.Nada. Felt like cancelling the second cruise and go back to nlc as only min. deposit paid yet and not until Oct.

[Detroit Donna]

unfortunately you are right- no reasoning to their comps......I only started really gambling on my cruise last October.....only got about 1600 pts, got my drink card the last nite, and my husband got 1300pts....we started getting cruise casino offers for 40% off select and casino cash, 25 for me and 50 for him....lol.....I booked 3 cruises on this offer as prices pretty good, and just got off first of the three...got over 5500 pts so thought may get some comps.....letter the last night night was given to my room- 20%off next cruise and 50 dollars cruise cash...lol,worse than last offer if I changed the code. I called today, got to speak to a Michael, wasn't very nice or helpful...said if I got 5000 in first 5 days I would have gotten a free cruise offer(which I never expected nor tried to play for)...I was only at 4000 at that point, so I asked if any other comps available as seems should be something between 4000 in 5 days and 5500 plus in 6 days.....nope.Nada. Felt like cancelling the second cruise and go back to nlc as only min. deposit paid yet and not until Oct.

 

 

I had over 5000 in the first 5 days and totaled out with approximately 12000 and didn't received an offer for a free cruise. Maybe because I was already on a free cruise from them?

 

 

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[mayabean]

I had over 5000 in the first 5 days and totaled out with approximately 12000 and didn't received an offer for a free cruise. Maybe because I was already on a free cruise from them?

 

 

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maybe....but there were tons of ppl there on free cruises and getting tons of comps-steak house, drink card at boarding, wine every night.....and we paid and nothing....I never played to get comps but its just an inconsistent system....only today he told me about getting the free cruise if 5000 in 5 days of 7 day cruise, but I've read usually free drink card if over 4000...but nothing for me, not even a bottle of wine on next cruise, I won't gamble as much as this will bea family cruise in August and I'll see what offers I get then...just to see *** they do.....its so random

[picantel]

Just got off the sunshine 2 days ago with closeto 7500 points. I have another cruise coming up in a month. What if anything should I look for if I call the players club? thanks.

[Detroit Donna]

Just got off the sunshine 2 days ago with closeto 7500 points. I have another cruise coming up in a month. What if anything should I look for if I call the players club? thanks.

 

 

No telling. They are very inconsistent. At least with the VIFP system we know what to expect. It's always a mystery with the players club.

 

 

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[MM051510]

My DH and I are really getting the casino bug lately. I've been scanning through this forum (not reading all 8 pages, though) and I'm really interested in this players club. How do we become a member and how do we get these great perks?!

[ATL2LAS]

What a difference a few years and a few cruises make. I am now getting the good offers. Got a pack and play offer for cruises starting at $50pp plus onboard credit. I guess if you grind it out with Carnival long enough, they will come through:D

[rok233]

What a difference a few years and a few cruises make. I am now getting the good offers. Got a pack and play offer for cruises starting at $50pp plus onboard credit. I guess if you grind it out with Carnival long enough, they will come through:D

 

My grind is over with Carnival. Players Club is garbage.:mad:

[CELIACAT]

received a pack & play "free" cruise letter. I know I pay taxes but do I have to pay the gratuities also or are they included in the taxes? FYI we cruised in Feb 2014 and my hubby got a "free" cruise letter on the way out- we never took them up on it though. Thinking of doing this one though, but airfare from Wisconsin might nix the deal.

[Detroit Donna]

received a pack & play "free" cruise letter. I know I pay taxes but do I have to pay the gratuities also or are they included in the taxes? FYI we cruised in Feb 2014 and my hubby got a "free" cruise letter on the way out- we never took them up on it though. Thinking of doing this one though, but airfare from Wisconsin might nix the deal.

 

 

Gratuities are not included. They will also advise you to get insurance because should you have to cancel, you will be charged for the full price of the cruise. Also know that a cabin on the Main deck will cost the same as the one on the Lido deck. Taxes are the same for whatever type of room you are given or upgrade to (interior, ocean view, balcony).

 

 

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[CELIACAT]

Thanks- Hubby thinks we should hold out and see if we will get a "free" winter cruise. I'm ready to go, but anyway...

[clcjdn]

The latest "Pack and Play" for players club member looks to be June/July dates only and are capacity controlled (trying to fill ships with people they know will spend $). We got the offer, but between PTO/airfare from CO/NCL cruise over Labor Day, we had to pass this time. Seemed like inside was $50, ocean view $65, and balcony dependent on sailing, all come with $100 OBC. Good deal if you live by a port or are retired. :)

[CELIACAT]

thats what I thought. Good deal if you live close. Balcony was $120 on what we were looking at

[stefs111]

Is 6 months too early to contact the Players Club about our cruise?

[LANDLADY]

Have become very disappointed with Players Club based on recent experience. We have done 2 Premier Cruises. August 2013 and March 2014. the cruises were great and casinos staff very friendly. On the last cruise, March 2014, I alone had over 8,000 points. My husband a few thousand...I'm the gambler. No letter before we left. I had already booked a cruise this past March and was expecting to get the Free Drink card based on my previous play as everyone had stated here. So, get on the ship...NOTHING! Spoke to Casino manager and she blew me off.....said she was going to contact Martin as he was on my Premier Cruise...of course she never did as I emailed Martin when I returned to advise him of what happened and the rude staff on the Splendor. I then asked about the upcoming Premier Cruises and he told me when they would be out and to check website. Again, NOTHING. I am very disappointed in the way they treat their customers....have cruised over 20 times with Carnival and gamble quite consistently in their casinos. So, will hope for the next round of offers and hope I get something.

 

PS...leaving on NCL Breakaway on free casino cruise in July...haven't been on NCL in years....but happy they found me again!!!

[tampadee]

I am trying to find an e-mail address for Carnival's player's club. I've looked at their casino information but can't find anywhere to e-mail them.

 

Can anyone help?

[Tutontow]

Have become very disappointed with Players Club based on recent experience. We have done 2 Premier Cruises. August 2013 and March 2014. the cruises were great and casinos staff very friendly. On the last cruise, March 2014, I alone had over 8,000 points. My husband a few thousand...I'm the gambler. No letter before we left. I had already booked a cruise this past March and was expecting to get the Free Drink card based on my previous play as everyone had stated here. So, get on the ship...NOTHING! Spoke to Casino manager and she blew me off.....said she was going to contact Martin as he was on my Premier Cruise...of course she never did as I emailed Martin when I returned to advise him of what happened and the rude staff on the Splendor. I then asked about the upcoming Premier Cruises and he told me when they would be out and to check website. Again, NOTHING. I am very disappointed in the way they treat their customers....have cruised over 20 times with Carnival and gamble quite consistently in their casinos. So, will hope for the next round of offers and hope I get something.

 

PS...leaving on NCL Breakaway on free casino cruise in July...haven't been on NCL in years....but happy they found me again!!!

 

What is Martin's Email address?

[tampadee]

I've looked & looked but I cannot find an e-mail address to send a message to Ocean Players Club of Carnival.

 

Anyone have it? or tell me where to submit something?

 

Dee Dee

[Trnkk]

I've looked & looked but I cannot find an e-mail address to send a message to Ocean Players Club of Carnival.

 

Anyone have it? or tell me where to submit something?

 

Dee Dee

 

Try this:

 

cclcasinopromotions@carnival.com 1-866-799-7730

 

or Michael A. Bayona: Casino VIP Services Supervisor

 

mbayona@carnival.com 1-888-672-2582 ext.16034

Edited June 24, 2014 by Trnkk

[Tutontow]

Try this:

 

cclcasinopromotions@carnival.com 1-866-799-7730

 

or Michael A. Bayona: Casino VIP Services Supervisor

 

mbayona@carnival.com 1-888-672-2582 ext.16034

 

Thank You

[mayabean]

unfortunately you are right- no reasoning to their comps......I only started really gambling on my cruise last October.....only got about 1600 pts, got my drink card the last nite, and my husband got 1300pts....we started getting cruise casino offers for 40% off select and casino cash, 25 for me and 50 for him....lol.....I booked 3 cruises on this offer as prices pretty good, and just got off first of the three...got over 5500 pts so thought may get some comps.....letter the last night night was given to my room- 20%off next cruise and 50 dollars cruise cash...lol,worse than last offer if I changed the code. I called today, got to speak to a Michael, wasn't very nice or helpful...said if I got 5000 in first 5 days I would have gotten a free cruise offer(which I never expected nor tried to play for)...I was only at 4000 at that point, so I asked if any other comps available as seems should be something between 4000 in 5 days and 5500 plus in 6 days.....nope.Nada. Felt like cancelling the second cruise and go back to nlc as only min. deposit paid yet and not until Oct.

 

 

sort of an update on this.....My travel agent called the players club and they rechecked the points.....the lady said since I had gotten over 5000pts on last cruise I will have a drink card upon boarding on my upcoming cruise, and we both get our 50 dollars cruise cash. So they aren't even consistent with the same player, as they told me something different lol....

[LANDLADY]

Don't believe it...last 2 cruises I was on May and last weekend....didn't have Drinks Card waiting and when I asked, they laughed. Had well over 8000 point on the cruises before each one. Seems there is no rhyme or reason as to what you get. And seems that each casino Host on each ship has discretion as to what to give....but hope you get what was told to you.