What does RRCL do when there is left over OBC?

[essgee_ca]

Due to a discount in my cruise I've been given some on board credit. If I don't spend it all what happens? Do I just use it or lose it? Do they credit my credit card? Or do they save it for my next cruise?

[toriwc]

We had $800 OBC this last cruise, and ended up with $68 unused. I went to the desk the last morning to see if it was going to be put back on my Visa, and the purser offered me cash. Since we were headed to Mexico directly after the cruise, I went ahead and took the cash. It would have gone back on the credit card though.

[irish2005]

How do you get these OBC's. Is it through the credit card of Royal Caribbean?

[toriwc]

In my case, it was a combination of the Royal Caribbean Visa along with a price drop on the cabin we booked. Royal's new policy is to no longer refund the money of a price reduction, but to give it in the form on OBC.

[alwayshappytocruise]

How do you get these OBC's. Is it through the credit card of Royal Caribbean?

 

Some TA's also offer an OBC since they aren't allowed to discount cruises.

[foxesden1]

man I would love a OBC..

[Hypo]

IF the OBC was generated from some transaction that is directly from RCCL (OBC for price reduction, NEXT cruise, Stockholder credit, etc) Then any left over will NOT be refunded.

 

IF the OBC is from points on your credit card, or from your TA, then it will be refunded. Either in cash at the Guest Services desk, or automatically refunded to your credit card that is assigned to your Seapass Account.

 

If Guest Services will not give you a refund of the outstanding balance, then go to the casino and buy chips at the cage. Cash them in later and they will give you cash. You will be charged 3 percent transaction fee, but that is better than losing the other 97 percent of your OBC balance. In any event, do not leave the ship until you have either got your money in hand or spent it as once you are off the ship it is gone.

[napluna]

Someone said you can insert your ship card into a casino slot machine, punch in the amount of unused OBC, get a receipt, and get the cash back at guest services, minus the 3% fee. Does that sound right? Thanks.

[uksimonusa]

Someone said you can insert your ship card into a casino slot machine, punch in the amount of unused OBC, get a receipt, and get the cash back at guest services, minus the 3% fee. Does that sound right? Thanks.

 

No, but you can draw money from the cashiers in the casino ith a 3% fee

[toriwc]

No. not to the best of my knowledge, at least AT the machine. We went to the cashier's window mid-cruise, prepared to spend the 3% for a cash withdrawal, but based on our level of play, we were able to receive the cash without the penalty.

[sjb317]

IF the OBC was generated from some transaction that is directly from RCCL (OBC for price reduction, NEXT cruise, Stockholder credit, etc) Then any left over will NOT be refunded.

 

IF the OBC is from points on your credit card, or from your TA, then it will be refunded. Either in cash at the Guest Services desk, or automatically refunded to your credit card that is assigned to your Seapass Account.

 

If Guest Services will not give you a refund of the outstanding balance, then go to the casino and buy chips at the cage. Cash them in later and they will give you cash. You will be charged 3 percent transaction fee, but that is better than losing the other 97 percent of your OBC balance. In any event, do not leave the ship until you have either got your money in hand or spent it as once you are off the ship it is gone.

 

I have to disagree based on our experience. We had a substantial amount of OBC from a price reduction, ending up with about $125 left which was automatically credited to our BOA card.

Sherri:)

[TheYoungFamilyCruisers]

Left over OBC - I thought that was an urban myth!:D

[toriwc]

Left over OBC - I thought that was an urban myth!:D

 

When you have bartenders who only charge you for one drink when (as a pair) you've had 10, no, it is real, I assure you. (PS. They were WELL compensated privately).

[Bakincakes]

When you have bartenders who only charge you for one drink when (as a pair) you've had 10, no, it is real, I assure you. (PS. They were WELL compensated privately).

 

 

I think compensating employees who steal from their employers is a great idea too.:rolleyes:

[cruisenfever]

On every cruise we've done, if we have unused OBC, it has always appeared on our following month's statement as a credit.

[toriwc]

I think compensating employees who steal from their employers is a great idea too.:rolleyes:

 

 

Give me an effing break. We certainly did not ask for such service, but when it was rendered, we duly compensated. Do you want to turn them into their boss? I have the name if you'd like it. He was well aware.