abhb Posted July 29, 2010 #1 Share Posted July 29, 2010 Several weeks ago I posted that I lost a bracelet while onboard the Mariner 6/27 cruise. My children had just given it to me for Mother's Day. It had major sentimental value. About 3 days after the cruise, I realized I didn't have it. DH called RCL and gave description and other info. He was told to call back 48 hours later. He did and was told that nothing had turned up:mad: This morning, about 11 am, I get a phone call from RCL they found the bracelet:D. They asked me to describe it. They are mailing me my bracelet. If you forget something in your cabin, make sure you call lost and found. Maybe you will be as lucky as I feel today!!!!!! Link to comment Share on other sites More sharing options...
sailingawaysoon Posted July 29, 2010 #2 Share Posted July 29, 2010 wow, that's great that you got your bracelet back. You must be thrilled. Two thumbs up to Royal Caribbean's customer service and going above and beyond to look into this for you. Link to comment Share on other sites More sharing options...
jjb415 Posted July 29, 2010 #3 Share Posted July 29, 2010 Wow, congratulations, how lucky !! :) Link to comment Share on other sites More sharing options...
aggiejade Posted July 29, 2010 #4 Share Posted July 29, 2010 Kudos to RCL customer service and the honest person that turned it in! I'm so happy for you!! Link to comment Share on other sites More sharing options...
John Henry on CC Posted July 29, 2010 #5 Share Posted July 29, 2010 Link to comment Share on other sites More sharing options...
jjtt Posted July 29, 2010 #6 Share Posted July 29, 2010 YEA!!!!!!! So happy for you!! :D :D Link to comment Share on other sites More sharing options...
cgrout78 Posted July 29, 2010 #7 Share Posted July 29, 2010 Great to know there's some honest people out and about. As a mom I know how special that bracelet must be to you!!!! :D Link to comment Share on other sites More sharing options...
abhb Posted July 29, 2010 Author #8 Share Posted July 29, 2010 Thanks for the replies. We have been off the ship for almost 3 weeks so I figured it was a lost cause. It is a Chamalia bracelet. I started to replace some of the beads already. I am hoping the store we bought everything from will understand and let me choose some different beads for the duplicates I now have:D Link to comment Share on other sites More sharing options...
kitty_sin Posted July 29, 2010 #9 Share Posted July 29, 2010 YOu are so lucky.... :D:D:D Link to comment Share on other sites More sharing options...
LovesCruising Posted July 29, 2010 #10 Share Posted July 29, 2010 I am so happy for you, sentimental value cannot be replaced. I am sure the store will do an exchange for you. Link to comment Share on other sites More sharing options...
kuddles14 Posted July 29, 2010 #11 Share Posted July 29, 2010 Congrats to you. I know I would be thrilled. Also, way to go Royal's customer service.:D Link to comment Share on other sites More sharing options...
PhoenixCruiser Posted July 30, 2010 #12 Share Posted July 30, 2010 Excellent news! ### Link to comment Share on other sites More sharing options...
nancronin Posted July 30, 2010 #13 Share Posted July 30, 2010 This is great news - I'm happy for you! Link to comment Share on other sites More sharing options...
Captain Jake Posted July 30, 2010 #14 Share Posted July 30, 2010 I'm happy you got your bracelet back.Just like the lottery sometimes RCCL customer service does come through :cj Link to comment Share on other sites More sharing options...
jillyfish Posted July 30, 2010 #15 Share Posted July 30, 2010 I remember your original thread. Thanks for the update. Glad your bracelet was recovered. Do you have any specifics to this great story? Where did they find it and how did they link it back to you? Link to comment Share on other sites More sharing options...
Camlott Posted July 30, 2010 #16 Share Posted July 30, 2010 Congrats! I was expecting another smelly room story from someone who will never sail RCI again... Link to comment Share on other sites More sharing options...
Esmerelda Posted July 30, 2010 #17 Share Posted July 30, 2010 That's great news and yet another happy RCCL ending ...:D E.. Link to comment Share on other sites More sharing options...
zaffydad Posted July 30, 2010 #18 Share Posted July 30, 2010 had my ups and downs with CS..but in February , a child at the onboard "camp" mistakenly took my son's sandals. He had some flops to wear, so whatever. But the cruise line credited our cabin with the price of a new pair of them..the were 20 bucks from Land's End, but it was a very nice gesture! Link to comment Share on other sites More sharing options...
sg1phileshipper Posted July 30, 2010 #19 Share Posted July 30, 2010 Congrats for getting your bracelet back and two thumbs up to Customer Service. Love reading happy endings :D Cindy Link to comment Share on other sites More sharing options...
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