39august Posted August 13, 2010 #1 Share Posted August 13, 2010 How does this work in suites? Do you order by contacting the concierge or by calling room service? How long does it take for the food to arrive? We had our first GS on our last cruise, but didn't use this feature and would like to on our next cruise. One evening I asked the concierge if we could pre-order eggs benedict for the next morning, and he quickly offered to call the chef for our order. We said just curious, not to set it up. So, please tell me how all this works. Thanks. Link to comment Share on other sites More sharing options...
bajathree Posted August 13, 2010 #2 Share Posted August 13, 2010 You order the same as you would from room service. Link to comment Share on other sites More sharing options...
B-52 Posted August 13, 2010 #3 Share Posted August 13, 2010 There is a hard covered note book - folder, which contains all the Dinner Menu's, one for each day, which are identical to the menus offered in the MDR each evening. And yes, you can order Lobster. There is also a breakfast Menu, which is the same as what is available if you were to go to the MDR for breakfast. You simply call room service and order off the menu. They know you are in a suite. The server comes with all the courses. First, He/She asks where you want him to "Set up". He/she then lays out a tablecloth, silverware, condiments. He told us to call room service when we were finished and they would come to clear the table. Our room steward said leave it to him. Also, there is free room service 24 hrs. No additional charge. So I ordered a pot of coffee at 6am once or twice, and had it in 5-10 minutes. Link to comment Share on other sites More sharing options...
Beach4me Posted August 14, 2010 #4 Share Posted August 14, 2010 There is a hard covered note book - folder, which contains all the Dinner Menu's, one for each day, which are identical to the menus offered in the MDR each evening. Is the notebook in each suite? Or is there just one in the CL? Is it available on boarding day? (Might try a specialty restaurant this go 'round, and would like to book it as early as possible after looking at the MDR menus.) Thanks! Link to comment Share on other sites More sharing options...
PH8 Posted August 14, 2010 #5 Share Posted August 14, 2010 Is the notebook in each suite? Or is there just one in the CL? Is it available on boarding day? (Might try a specialty restaurant this go 'round, and would like to book it as early as possible after looking at the MDR menus.) Thanks! There is a book with the breakfast,lunch,dinner, menus........it will be there the first day.............last cruise,we ate every meal in our suite.......so nice to have eggs Benedict on the balcony........ Link to comment Share on other sites More sharing options...
Beach4me Posted August 14, 2010 #6 Share Posted August 14, 2010 There is a book with the breakfast,lunch,dinner, menus........it will be there the first day.............last cruise,we ate every meal in our suite.......so nice to have eggs Benedict on the balcony........ Excellent! Thanks for the quick response. Link to comment Share on other sites More sharing options...
RevSmith Posted August 14, 2010 #7 Share Posted August 14, 2010 Be careful of the book menus. On one of our last trips the steward was not changing them, so we didn't order one night because none of the foods looked good, only to find out later that it was the wrong menu. I believe they have taken the eggs benedict off the menu for breakfast in the book...but don't worry if you like it you can still order it. Another point is that you can only place your order for dinner, lunch and breakfast when the main dinning room is open. Or at least it is delivered during that time period. Rev Link to comment Share on other sites More sharing options...
B-52 Posted August 14, 2010 #8 Share Posted August 14, 2010 The book is Navy Blue. Don't disregard it as general info such as something you would find in a hotel room. There was personalized items in there for us such as our priority tender tickets, and other items. We went hours without our CL Cards, and I think my Wife found them in there also. Link to comment Share on other sites More sharing options...
E&HT Posted August 14, 2010 #9 Share Posted August 14, 2010 Does this apply to a junior suite as well? Link to comment Share on other sites More sharing options...
LovesCruising Posted August 14, 2010 #10 Share Posted August 14, 2010 Does this apply to a junior suite as well? No, Grand Suite or higher. Is room service available upon Embarking the first day - say for lunch? Link to comment Share on other sites More sharing options...
cruisenfever Posted August 14, 2010 #11 Share Posted August 14, 2010 Also, there is free room service 24 hrs. No additional charge. So I ordered a pot of coffee at 6am once or twice, and had it in 5-10 minutes. Between the hours of midnight and 5:30AM if you order anything from room service there is a $3.95 charge. Link to comment Share on other sites More sharing options...
LovesCruising Posted August 14, 2010 #12 Share Posted August 14, 2010 Between the hours of midnight and 5:30AM if you order anything from room service there is a $3.95 charge. This charge is waived for Grand Suite and above:) Link to comment Share on other sites More sharing options...
cruisenfever Posted August 14, 2010 #13 Share Posted August 14, 2010 This charge is waived for Grand Suite and above:) Must be something new as it's not listed on the Enhancements for Suite Guests. Link to comment Share on other sites More sharing options...
rubrrick Posted August 14, 2010 #14 Share Posted August 14, 2010 This charge is waived for Grand Suite and above:) Since when?? I have never found a notice about it.......but then again....we have never ordered durning those hours.........except one time where we were both sick, and elected to stay in our cabin. There was no charge for the soup that was delivered. Maybe that goes back to the days when they did not charge.....so my apologies.......if my statement is not true. Rick Link to comment Share on other sites More sharing options...
LovesCruising Posted August 14, 2010 #15 Share Posted August 14, 2010 Since when?? I have never found a notice about it.......but then again....we have never ordered durning those hours.........except one time where we were both sick, and elected to stay in our cabin. There was no charge for the soup that was delivered. Maybe that goes back to the days when they did not charge.....so my apologies.......if my statement is not true. Rick We have our first GS this coming March - I printed the following and have it in hand - sorry I cannot remember where I printed it but if I come across it I will adivse: "Upgraded room service. In addition to complimentary 24 hour room service, passengers in suites will receive coffee and tea service throughout their cruise and have exclusive privilege to order from the main dining rooms full breakfast lunch or dinner menus for in room dining." Link to comment Share on other sites More sharing options...
PH8 Posted August 14, 2010 #16 Share Posted August 14, 2010 We have our first GS this coming March - I printed the following and have it in hand - sorry I cannot remember where I printed it but if I come across it I will adivse: "Upgraded room service. In addition to complimentary 24 hour room service, passengers in suites will receive coffee and tea service throughout their cruise and have exclusive privilege to order from the main dining rooms full breakfast lunch or dinner menus for in room dining." The coffee/tea reference is about the tea kettle and French Press in your suite......you can make any of it 24/7:) and BTW---when the dining room is closed on some port days,you can not order off the lunch menu.......then you just order off the regular room service menu.. Link to comment Share on other sites More sharing options...
B-52 Posted August 14, 2010 #17 Share Posted August 14, 2010 Between the hours of midnight and 5:30AM if you order anything from room service there is a $3.95 charge. Not for GS and above. Been that way over a year now, used it on the Explorer June 09. Link to comment Share on other sites More sharing options...
AkSusan Posted August 14, 2010 #18 Share Posted August 14, 2010 No, Grand Suite or higher. Is room service available upon Embarking the first day - say for lunch? No, you won't be able to get room service for lunch on embarkation day. Susan :) Link to comment Share on other sites More sharing options...
AkSusan Posted August 14, 2010 #19 Share Posted August 14, 2010 Is the notebook in each suite? Or is there just one in the CL? Is it available on boarding day? (Might try a specialty restaurant this go 'round, and would like to book it as early as possible after looking at the MDR menus.) Thanks! Our book did not have all the dinner menus in it upon boarding. The Room Steward would change them out every day (when the remembered too). Susan :) Link to comment Share on other sites More sharing options...
39august Posted August 14, 2010 Author #20 Share Posted August 14, 2010 Thanks for all the info. How long did you typically wait after ordering breakfast, lunch or dinner, please? I am guessing dinner might be a longer wait as there are more courses. Link to comment Share on other sites More sharing options...
PH8 Posted August 14, 2010 #21 Share Posted August 14, 2010 Thanks for all the info. How long did you typically wait after ordering breakfast, lunch or dinner, please? I am guessing dinner might be a longer wait as there are more courses. waited about the typical room service time.......they will tell you when you call it in........ Link to comment Share on other sites More sharing options...
LovesCruising Posted August 14, 2010 #22 Share Posted August 14, 2010 The coffee/tea reference is about the tea kettle and French Press in your suite......you can make any of it 24/7:) and BTW---when the dining room is closed on some port days,you can not order off the lunch menu.......then you just order off the regular room service menu.. Thanks - I never thought about the dining room being CLOSED - LOL! :) Link to comment Share on other sites More sharing options...
LovesCruising Posted August 14, 2010 #23 Share Posted August 14, 2010 No, you won't be able to get room service for lunch on embarkation day. Susan :) Thanks Susan:) Just realized the MDR will be CLOSED - HA! Can you tell I am excited about our first Grand Suite?:p Link to comment Share on other sites More sharing options...
B-52 Posted August 15, 2010 #24 Share Posted August 15, 2010 Thanks for all the info. How long did you typically wait after ordering breakfast, lunch or dinner, please? I am guessing dinner might be a longer wait as there are more courses. It went very fast. The person on the phone took our order, then 1/2 way through he said "Oh, I just noticed...hold a second" Then a different person came on, a little more pleasant. After he took our order, he said "I'll be there in less than 15 minutes" I got the feeling, there is a different group of people with perhaps a different protocol for handling suite orders. But I have no way of knowing for sure. Link to comment Share on other sites More sharing options...
AkSusan Posted August 15, 2010 #25 Share Posted August 15, 2010 Thanks Susan:) Just realized the MDR will be CLOSED - HA! Can you tell I am excited about our first Grand Suite?:p You/re going to love it. The first time I saw how big the bathroom I was, I thought heck you could host a small cocktail party in there :D Susan :) Link to comment Share on other sites More sharing options...
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