Upsell using Harrahs Discount Promo

[NJ Johnny]

Has anyone gotten an upsell call using the Harrahs Discount Promo?

[Fishbait17]

I would suspect not. using CAS makes you ineligible for upsells, so I would think that using Harrah's would be the same.

 

Robin

[Medtech2]

Funny you should ask. I don't know if she was just trying to impress me today but a service rep at my place of work was just telling me how she gets free cruises from Harrah's. she was cruising out of New Orleans and when she checked in they told her there were no more balconies and when she complained THEY MOVED HER TO A PENTHOUSE, for FREE!

Anyone else experience this? Would LOVE that to happen to me sometime. i don't gamble but would love such a bump!

[Fishbait17]

Funny you should ask. I don't know if she was just trying to impress me today but a service rep at my place of work was just telling me how she gets free cruises from Harrah's. she was cruising out of New Orleans and when she checked in they told her there were no more balconies and when she complained THEY MOVED HER TO A PENTHOUSE, for FREE!

Anyone else experience this? Would LOVE that to happen to me sometime. i don't gamble but would love such a bump!

 

I have seen it happen, although rarely.. It really depends on how sold out the ship is, etc etc etc... I have seen a few upgrades at the pier, once from OV to BC, once from AC to AA, once from Inside to BC; for Harrah's Seven Stars, and for a good solid CAS guest. As for upsells themselves, when CAS is your "travel agent", they have to work with NCL just like any other TA... I have called the upsell desk in the past, and they have been ready to upsell me until they saw the CAS comp.. They said I have to have CAS call them, and CAS says they don't call for upsells, nor do they accept upsell calls. I would expect that the agents who book the Harrah's deals are the same. Of course, you could get lucky with an oversold category or undersold ship, but it isn't likely.

 

Robin

[garycarla]

Funny you should ask. I don't know if she was just trying to impress me today but a service rep at my place of work was just telling me how she gets free cruises from Harrah's. she was cruising out of New Orleans and when she checked in they told her there were no more balconies and when she complained THEY MOVED HER TO A PENTHOUSE, for FREE!

Anyone else experience this? Would LOVE that to happen to me sometime. i don't gamble but would love such a bump!

 

 

I would bet, at any odds; that your friend makes nice donations to the casino.

[gooch47]

When she checked in? At the pier?