Current Concierges continued

[Babyberger]

So Rahim is just covering a vacation? I know he has done that

in the past.

 

I know Marina is going on vacation December 18th so maybe Rahim will just stay on to cover her. They were both excellent!!!

 

 

Sent from my iPhone using Tapatalk

[catball]

Catball,

Nadia did have a major uproar in the Concierge area on the first night, they told everyone that they could not serve alcohol or anything due to a NEW Texas Law!!! first it was relayed that we had to be outside the 12 mile limit, then 50 miles outside then another 30 mins. Nadia unfortunaly was the brunt of the uproar. After many people telling them this had never happened before and knew of no such law, they decided to serve the drinks.

None of the Senior Officers , including her boss came to back her up:(

She was a very good Concierge, and it was very unfortunate they did what they did, especially when they were serving drinks at the other bars, but you had to pay for them. She worked her tail off to help people, and even helped in the Pursers area if they were short handed and she was outside her Concierge hours:)

 

Thanks for the info. We have had that happen to us at one port and I know it wasn't Galveston. Doesn't mean something hasn't changed. Sorry to hear about that, at least her boss should have been there to support her if that was what they were saying.

[cruisenfever]

AD Adventure of the Seas - Reshma

AL Allure of the Seas--(Concierge)-Marina/Rahim(Fernando Ugalde on vacation)

(Diamond)-Dexter Fraser

BR Brilliance of the Seas - Ivan

EN Enchantment of the Seas -(Reyno on vacation)

EX Explorer of the Seas -Carlos Javier Ortiz

FR Freedom of the Seas (Concierge) -Amit

(Diamond) - Rahul Barua, ,Amit (Willie Salay on vacation as of 11/6/11)

GR Grandeur of the Seas - none

ID Independence of the Seas (Concierge) -Ken Boodoo

(Diamond) -Coumella Arandia

JW Jewel of the Seas - Jasmin(Nedere Reid on vacation)

LG Legend of the Seas -

LB Liberty of the Seas (Concierge)-Francois

(Diamond)Oana Popa -(Nicola Baker on vacation as of 11/12/11)

MJ Majesty of the Seas- none

MA Mariner of the Seas -Nadia Gruber(Luca-on vacation)

MN Monarch of the Seas- none

NV Navigator of the Seas – Yadira(Karen Hernandez)

OA Oasis of the Seas (Concierge) Ricardo Mock/Natalia

(Diamond) -Charmaine Fernandes

RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen

(Diamond)Steven Newall/Chris Whiting

RH Rhapsody of the Seas - none

SR Serenade of the Seas -Mario Reyes

SP Splendour of the Seas – Diego Tripaldi

VI Vision of the Seas - none

VY Voyager of the Seas -Israel Sanchez

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

On ships with Diamond lounge concierge,add the word diamond in front of concierge

i.e

FR_DiamondConcierge@rccl.com

 

On Oasis and Allure you need a 1 or 2 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge1@rccl.com

[CAT GIRL]

I know Marina is going on vacation December 18th so maybe Rahim will just stay on to cover her. They were both excellent!!!

 

 

Sent from my iPhone using Tapatalk

 

Thanks, I heard from Rahim. He plans on being on Allure until the

end of August.

[pjlee3333]

Just received an email from Charmaine Femandas, the concierge on Enchantment. She is filling in for Reyno while he's on vacation.

[cruisenfever]

Just received an email from Charmaine Femandas, the concierge on Enchantment. She is filling in for Reyno while he's on vacation.

Thanks, will add the info to the list.

[cruisenfever]

AD Adventure of the Seas - Reshma

AL Allure of the Seas--(Concierge)-Marina/Rahim(Fernando Ugalde on vacation)

(Diamond)-Dexter Fraser

BR Brilliance of the Seas - Ivan

EN Enchantment of the Seas - Charmaine Femandas (Reyno on vacation)

EX Explorer of the Seas -Carlos Javier Ortiz

FR Freedom of the Seas (Concierge) -Amit

(Diamond) - Rahul Barua, ,Amit (Willie Salay on vacation as of 11/6/11)

GR Grandeur of the Seas - none

ID Independence of the Seas (Concierge) -Ken Boodoo

(Diamond) -Coumella Arandia

JW Jewel of the Seas - Jasmin(Nedere Reid on vacation)

LG Legend of the Seas -

LB Liberty of the Seas (Concierge)-Francois

(Diamond)Oana Popa -(Nicola Baker on vacation as of 11/12/11)

MJ Majesty of the Seas- none

MA Mariner of the Seas -Nadia Gruber(Luca-on vacation)

MN Monarch of the Seas- none

NV Navigator of the Seas – Yadira(Karen Hernandez)

OA Oasis of the Seas (Concierge) Ricardo Mock/Natalia

(Diamond) -Charmaine Fernandes

RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen

(Diamond)Steven Newall/Chris Whiting

RH Rhapsody of the Seas - none

SR Serenade of the Seas -Mario Reyes

SP Splendour of the Seas – Diego Tripaldi

VI Vision of the Seas - none

VY Voyager of the Seas -Israel Sanchez

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

On ships with Diamond lounge concierge,add the word diamond in front of concierge

i.e

FR_DiamondConcierge@rccl.com

 

On Oasis and Allure you need a 1 or 2 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge1@rccl.com

Edited November 28, 2011 by cruisenfever

[Puffinater]

Can anyone confirm Karen Hernandez is on the Navigator? Thanks.

[bbrad8]

Can anyone confirm Karen Hernandez is on the Navigator? Thanks.

 

Honestly have not heard from our friends since last Monday. Only info we can pass on is she was 'supposed' to return from her vacation as we were departing the Navigator on 11/20. When we hear from them (have specifically asked them this question), will be happy to pass on what info they have available (they were staying on board for an additional 2 or 3 cruises....forget which :o ).

 

Bruce

[Puffinater]

Honestly have not heard from our friends since last Monday. Only info we can pass on is she was 'supposed' to return from her vacation as we were departing the Navigator on 11/20. When we hear from them (have specifically asked them this question), will be happy to pass on what info they have available (they were staying on board for an additional 2 or 3 cruises....forget which :o ).

 

Bruce

 

Thanks for the update.

[mommabean]

Karen Hernandez is now on Navigator. She is the same Karen who was on Mariner last year - a very nice lady.

 

Gina

[cruisenfever]

AD Adventure of the Seas - Reshma

AL Allure of the Seas--(Concierge)-Marina/Rahim(Fernando Ugalde on vacation)

(Diamond)-Dexter Fraser

BR Brilliance of the Seas - Ivan

EN Enchantment of the Seas - Charmaine Femandas (Reyno on vacation)

EX Explorer of the Seas -Carlos Javier Ortiz

FR Freedom of the Seas (Concierge) -Amit

(Diamond) - Rahul Barua, ,Amit (Willie Salay on vacation as of 11/6/11)

GR Grandeur of the Seas - none

ID Independence of the Seas (Concierge) -Ken Boodoo

(Diamond) -Coumella Arandia

JW Jewel of the Seas - Jasmin(Nedere Reid on vacation)

LG Legend of the Seas -

LB Liberty of the Seas (Concierge)-Francois

(Diamond)Oana Popa -(Nicola Baker on vacation as of 11/12/11)

MJ Majesty of the Seas- none

MA Mariner of the Seas -Nadia Gruber(Luca-on vacation)

MN Monarch of the Seas- none

NV Navigator of the Seas – Karen Hernandez

OA Oasis of the Seas (Concierge) Ricardo Mock/Natalia

(Diamond) -Charmaine Fernandes

RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen

(Diamond)Steven Newall/Chris Whiting

RH Rhapsody of the Seas - none

SR Serenade of the Seas -Mario Reyes

SP Splendour of the Seas – Diego Tripaldi

VI Vision of the Seas - none

VY Voyager of the Seas -Israel Sanchez

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

On ships with Diamond lounge concierge,add the word diamond in front of concierge

i.e

FR_DiamondConcierge@rccl.com

 

On Oasis and Allure you need a 1 or 2 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge1@rccl.com

[Puffinater]

Karen Hernandez is now on Navigator. She is the same Karen who was on Mariner last year - a very nice lady.

 

Gina

 

Thanks this is good news. Sailed with her on the Mariner and thought she did a great job.

[bbrad8]

Can anyone confirm Karen Hernandez is on the Navigator? Thanks.

 

As Gina already said, our friends have confirmed that Karen has returned as the Concierge, while Yadira is now back at Guest Relations.

 

Bruce

[Firefighterhoop]

Anyone know when Reyno will be back on the Enchantment? How is his breaker doing?

[cruisenfever]

Anyone know when Reyno will be back on the Enchantment? How is his breaker doing?

He is supposed to return on January 16. I asked him how his breaker was and he had no idea what I was talking about.:eek:

[PH8]

I'm back.......thanks so much Patti,for pitching in...........I really appreciate it!!:D:D

[cruisenfever]

I'm back.......thanks so much Patti,for pitching in...........I really appreciate it!!:D:D

You are more than welcome. Hope you had a great time.:)

[PH8]

I had a wonderful time........:D

[negc]

Nedere Reid is due to return to the Jewel on December 10th.:)

[PH8]

Nedere Reid is due to return to the Jewel on December 10th.:)

Thanks Bill........was waiting on that info from a friend on the JW today!

[PH8]

AD Adventure of the Seas - Reshma

AL Allure of the Seas--(Concierge)-Marina/Rahim(Fernando Ugalde on vacation)

(Diamond)-Dexter Fraser

BR Brilliance of the Seas - Ivan

EN Enchantment of the Seas - Charmaine Femandas (Reyno on vacation)

EX Explorer of the Seas -Carlos Javier Ortiz

FR Freedom of the Seas (Concierge) -Amit

(Diamond) - Rahul Barua, ,Amit (Willie Salay on vacation as of 11/6/11)

GR Grandeur of the Seas - none

ID Independence of the Seas (Concierge) -Ken Boodoo

(Diamond) -Coumella Arandia

JW Jewel of the Seas - Jasmin(Nedere Reid on vacation till Dec 10th)

LG Legend of the Seas -

LB Liberty of the Seas (Concierge)-Francois

(Diamond)Oana Popa -(Nicola Baker on vacation as of 11/12/11)

MJ Majesty of the Seas- none

MA Mariner of the Seas -Nadia Gruber(Luca-on vacation)

MN Monarch of the Seas- none

NV Navigator of the Seas – Karen Hernandez

OA Oasis of the Seas (Concierge) Ricardo Mock/Natalia

(Diamond) -Charmaine Fernandes

RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen

(Diamond)Steven Newall/Chris Whiting

RH Rhapsody of the Seas - none

SR Serenade of the Seas -Mario Reyes

SP Splendour of the Seas – Diego Tripaldi

VI Vision of the Seas - none

VY Voyager of the Seas -Israel Sanchez

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

On ships with Diamond lounge concierge,add the word diamond in front of concierge

i.e

FR_DiamondConcierge@rccl.com

 

On Oasis and Allure you need a 1 or 2 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge1@rccl.com

[PH8]

Bringing this up,in case we have any changes..:):)

[wolfcathorse]

oh sweet! I see I WILL have Nadere as Concierge on JW next week! I board 12-15 and she's back 12-10!

[cruisenfever]

Next time you update....

 

EN Enchantment of the Seas - Charmaine Femandas (Reyno on vacation until January 16, 2012)