39august Posted March 23, 2012 #1 Share Posted March 23, 2012 I have redeemed points before. I just went into the site to redeem more and got this message after signing in. Anyone else ever have this happen? I have more than 50k points and want to make a $500 payment on a booked cruise. What now? Call the cc? Call RCI? Link to comment Share on other sites More sharing options...
sross6019 Posted March 23, 2012 #2 Share Posted March 23, 2012 I had the same problem. I called the customer Service number on the back of the card and talked to a person. Had no problems with redeeming points this way. Talked to RCCL yesterday to make sure they had the info and they did. Link to comment Share on other sites More sharing options...
39august Posted March 23, 2012 Author #3 Share Posted March 23, 2012 Thanks. I will call the card on Monday. Link to comment Share on other sites More sharing options...
cruisenfever Posted March 23, 2012 #4 Share Posted March 23, 2012 Thanks. I will call the card on Monday. You can also call the Royal Rewards Dept. at 1-888-305-4626 and they will be happy to redeem your 50,000 points for you. Link to comment Share on other sites More sharing options...
rogers417 Posted March 24, 2012 #5 Share Posted March 24, 2012 Yep call...did it this morning.....125,000 points! We payed off 99.1% of our upcoming cruise....so easy over the phone...awesome..luv that card! Only owe $186.00! Link to comment Share on other sites More sharing options...
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