Ruthk Posted February 24, 2013 #26 Share Posted February 24, 2013 When we used it on Princess and Royal Caribbean, we did not see our luggage until we went to the baggage claim area at our home airport. IMO.....greatest service available!! Yep - same with us. Link to comment Share on other sites More sharing options...
rigldbrg Posted February 25, 2013 #27 Share Posted February 25, 2013 Did they leave the forms in your cabin to submit or did you have to go to the Purser's Desk and specifically ask for them? Thanks! I was aware of the program prior to sailing, so we inquired at guest services on the first day. GR gave us the form which was promptly filled out and returned, but they advised us that they would not know if the program would run until day 6 of the cruise. YAYYYYYYY!!!!! This post has absolutely made my day! There have been several threads about luggage valet on Reflection lately, indicating that Celebrity was possibly not planning to offer it. I was getting so depressed, thinking we would not have it available to us in April. So very glad to hear this news. Thank you, rigldbrg! Glad I could make someone's day! Once on board spread the word about the program or encourage others to use it because unless you get the minimum to sign up X will not run the program. Link to comment Share on other sites More sharing options...
Rare Texed Posted February 25, 2013 #28 Share Posted February 25, 2013 I was aware of the program prior to sailing, so we inquired at guest services on the first day. Did you have to claim your luggage before customs, or was it sent to your final destination airport direct? Link to comment Share on other sites More sharing options...
jusmadmema Posted February 25, 2013 #29 Share Posted February 25, 2013 We were on the Eclipse Jan 26 to Feb 9 also. Southwest air was not listed on the paper we got in our cabin but as I heard on cc that they were now participating I went to guest services and found that we could sign up.:D. Unfortunately there was a blizzard coming into the northeast and our flight was cancelled:eek: had to do the bag drag again! It never hurts to check on your airline even if it doesn't show. Link to comment Share on other sites More sharing options...
rigldbrg Posted February 25, 2013 #30 Share Posted February 25, 2013 (edited) Did you have to claim your luggage before customs, or was it sent to your final destination airport direct? We didn't see our bags from 8:30 PM the final evening of the cruise when the porter picked them up, to 10 PM when we picked them off of the baggage carrosel at our final destination the following day. They do clear customs, you are not with the bags when it happens. Edited February 25, 2013 by rigldbrg Link to comment Share on other sites More sharing options...
Happy2cruise Posted February 25, 2013 #31 Share Posted February 25, 2013 Did you have to claim your luggage before customs, or was it sent to your final destination airport direct? No, you do not have to claim your luggage. Once you put it out the night before, you will not see it until your destination airport. Link to comment Share on other sites More sharing options...
rosegrower Posted February 25, 2013 #32 Share Posted February 25, 2013 We didn't see our bags from 8:30 PM the final evening of the cruise when the porter picked them up, to 10 PM when we picked them off of the baggage carrosel at our final destination the following day. They do clear customs, you are not with the bags when it happens. What Airline were you on? We are on Delta, hope that is on the list ! Link to comment Share on other sites More sharing options...
Happy2cruise Posted February 25, 2013 #33 Share Posted February 25, 2013 I am so confused and frustrated!!! Someone who disembarked from the Silhoutte yesterday said that Luggage Valet was not offered. I really don't understand this because whenever we cruised Princess or Royal Caribbean there was no question of it being offered all the time. I don't get why Celebrity is so wishy washy on this......yes....no....maybe. Link to comment Share on other sites More sharing options...
Happy Cruiser 6143 Posted February 25, 2013 #34 Share Posted February 25, 2013 What Airline were you on? We are on Delta, hope that is on the list ! I can confirm that Delta is definitely offered out of Ft. Lauderdale. Link to comment Share on other sites More sharing options...
rosegrower Posted February 26, 2013 #35 Share Posted February 26, 2013 Thanks! but we are on the Reflection and flying out of Miami. Link to comment Share on other sites More sharing options...
rigldbrg Posted February 26, 2013 #36 Share Posted February 26, 2013 What Airline were you on? We are on Delta, hope that is on the list ! I was also on Delta and flew out of Ft Lauderdale, however I don't believe the airport is relevant. So long as enough people sign up you are good to go. Btw, have a great cruise! You'll LOVE Reflection! Link to comment Share on other sites More sharing options...
rigldbrg Posted February 26, 2013 #37 Share Posted February 26, 2013 I am so confused and frustrated!!! Someone who disembarked from the Silhoutte yesterday said that Luggage Valet was not offered. I really don't understand this because whenever we cruised Princess or Royal Caribbean there was no question of it being offered all the time. I don't get why Celebrity is so wishy washy on this......yes....no....maybe. The service is available on all sailings, but X requires a certain number of passengers to participate before the program is a go. I think it's something like 20 passengers. Link to comment Share on other sites More sharing options...
Rare Texed Posted February 26, 2013 #38 Share Posted February 26, 2013 We didn't see our bags from 8:30 PM the final evening of the cruise when the porter picked them up, to 10 PM when we picked them off of the baggage carrosel at our final destination the following day. They do clear customs, you are not with the bags when it happens. Thanks for the info. We have done luggage valet a few times, and we have done it both ways prior. Good to hear they are not requiring claiming and then loading on a truck. :) Link to comment Share on other sites More sharing options...
glenneagle Posted February 26, 2013 #39 Share Posted February 26, 2013 just off the silhouette yesterday.We really wanted to do the valet but unfortunatley they do not offer it .... Link to comment Share on other sites More sharing options...
Happy2cruise Posted February 26, 2013 #40 Share Posted February 26, 2013 (edited) Thanks for the info. We have done luggage valet a few times, and we have done it both ways prior. Good to hear they are not requiring claiming and then loading on a truck. :) I think Southwest at one point required the luggage be claimed and then loaded on a truck. This may have changed but not sure. We have seen SW outside the terminals getting the bags...think it was called Bags-to-Go. Edited February 26, 2013 by Happy2cruise Link to comment Share on other sites More sharing options...
RhondaPerr Posted February 27, 2013 #41 Share Posted February 27, 2013 Have called Celebrity 3 times, and each time have received a different answer about the availibility of the valet service. I am glad to hear the Reflection does have it! Link to comment Share on other sites More sharing options...
Barn Goddess Posted February 27, 2013 #42 Share Posted February 27, 2013 Great news this is a possibility on the Reflection! I am traveling with two other couples who will want to use it too. We will make sure to sign up on day 1. And my friend's husband has never met a stranger - we will task him with spreading the word about the program on our cruise ;-) Link to comment Share on other sites More sharing options...
Tiggertastic Posted February 27, 2013 #43 Share Posted February 27, 2013 I wish the UK had the opportunity to partake - Especially when we fly with a US airline from the USA. Friends from USA handed in their luggage and just walked off with a small bag - how wonderful that would be. Link to comment Share on other sites More sharing options...
sunloversusie Posted February 27, 2013 #44 Share Posted February 27, 2013 We will be on the Reflection and were considering this because of an 11 am flight. It would keep us from carrying off our own luggage. We are flying American Airlines. Do you think 11 am is too early for the luggage valet? I will ask on our first day for sure. Link to comment Share on other sites More sharing options...
Happy2cruise Posted February 27, 2013 #45 Share Posted February 27, 2013 (edited) Have called Celebrity 3 times, and each time have received a different answer about the availibility of the valet service. I am glad to hear the Reflection does have it! I am on the 3/17 sailing of the Silhouette and have also called Celebrity and got the same as you. From what I can determine from different postings, all ships offer this service BUT they have to have a minimum of 20 or 25 passengers to do it. Also, I guess some ships advertise it, some don't. Many have advised to go to the Purser's desk early and inquire, get the forms and submit them early in the cruise and spread the word!! I hope your sailing does have and have my fingers crossed mine does too!! Edited February 27, 2013 by Happy2cruise Link to comment Share on other sites More sharing options...
fuzz51 Posted February 27, 2013 #46 Share Posted February 27, 2013 We will be up to 3 or 4 when my wife and I sign up with you. Hey it is a start of a "movement":D Link to comment Share on other sites More sharing options...
Happy2cruise Posted February 27, 2013 #47 Share Posted February 27, 2013 We will be up to 3 or 4 when my wife and I sign up with you. Hey it is a start of a "movement":D Great.....I also posted about this on the Silhouette 3/17 Roll Call board to try and get the word out and in your words "a start of a "movement". Link to comment Share on other sites More sharing options...
jaspersmommy Posted February 28, 2013 #48 Share Posted February 28, 2013 Any Canadians out there that have used the luggage valet service? I've read several times on CC that it is only available for American destinations. However, a colleague of mine just returned from a Royal Caribbean cruise out of FLL, and Royal Caribbean also offered the luggage valet service for Canadian destinations (this particular person flew United out of FLL after debarking, had a stopover in Houston and then onto Edmonton... she never saw her bags until Edmonton). If RCI can do it for Canadians, why not X? Link to comment Share on other sites More sharing options...
RhondaPerr Posted February 28, 2013 #49 Share Posted February 28, 2013 I want to say the earliest was 11:30 am, but will not sware to it! We will be on the Reflection and were considering this because of an 11 am flight. It would keep us from carrying off our own luggage. We are flying American Airlines. Do you think 11 am is too early for the luggage valet? I will ask on our first day for sure. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted February 28, 2013 #50 Share Posted February 28, 2013 Celebrity was able to offer it to Vancouver last winter. Link to comment Share on other sites More sharing options...
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