RCI site is down & expected to remain so until 6am

[donnam504]

Just called to check on my reservation & was told they are upgrading system w/ new features. Website & booking site will be unavailable until approximately 6 am tomorrow, 5/20/2012.

:(

[HB Cruiser]

Yes, it is down until 6am tomorrow.

 

I called about 20 minutes ago and was told this. I was calling concerning our booking of next Sunday. With all the questions about customer service I was just wanting some assurance our booking was ok.

 

Oh well, gotta wait until tomorrow.

 

Tim

[Diva Onboard]

At least they gave you a precise answer.

 

It sure would be nice if they posted a bold message on their website when they plan to do system maintenance a few days beforehand like other websites do so those of us who frequent their website don't think there's something wrong at our end with our equipment. One would think it's common courtesy to do so.

 

Or, instead of getting the old 'information is not available at this time' they could easily add "due to system maintenance and upgrades" - how about that?

[PhoenixCruiser]

This happens pretty much every weekend. It may not be back up until Monday morning.

 

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[reallyitsmema]

Yup, Saturday night around 9 is when they start website work. When it will be back is anyones guess.