can you demand to move rooms if kept awake cos of nearby noise?

[kyriecat]

I've had a few problems with cabin noises but most haven't been severe enough for me to request a move. Ships are like hotels - you will hear some noises from your neighbors or the hallway. If you are a very light sleeper, ear plugs and a white noise machine are good ideas. If the noise is excessive, they might be able to move you if the ship is not full. I'm not sure if they would charge you extra to move you to another cabin if there isn't an open cabin available in your fare class. Most likely you will not have a noise problem.

 

I prefer to pick my own cabin so I can get one that isn't below the pool deck or above a lounge. I try to find a cabin that has cabins above and below. Under the spa is usually fairly quiet. If I have to get a cabin under the pool deck, I try to find one in an area that won't have many lounge chairs being scraped around.

 

I also avoid connecting cabins. I had a connecting cabin once and we could clearly hear our neighbor's conversations, even when they were speaking at normal conversational levels. I kept wondering how much of my conversations they could hear. Neither of us was being noisy - the door between our cabins was just very thin. Fortunately they weren't excessively early risers or late partiers so we mostly heard each other in the mornings and evenings when getting ready for the day or for dinner.

 

If you have deliberate noise problems from your neighbors, security might be able to help. I had neighbors who liked to have a party with loud music each night on their balcony. I specifically wanted an aft balcony for that cruise so I wasn't moving. After my request for them to turn down the music at midnight ended with a door being slammed in my face, I called the front desk. Security arrived within a few minutes and asked them to turn the music down. The first night they turned the music back up shortly after security left so I called again. I'm not sure what was said, but the music stayed off after security visited the second time. On subsequent nights when I had to call security about the noise, it only took one visit for the music to stay off.

 

The only time I had a problem with noise bad enough to request a move was when we had a cabin next to a couple with their baby. The baby woke up screaming several times each night. There wasn't anything the couple could do and the front desk won't intervene when a baby is involved. The ship was full so they had no place to move us. I needed a vacation after that cruise!

[EatonDoolittle]

I know exactly what you mean! Years ago, when I was but a young pup, I traveled way to much on business. Being a light sleeper, noise from neighbors was always a problem. One hotel stay the man in the room next door snored like a freight engine roaring through. Every time he woke me up I'd call his room, and when he answered I'd hang up. If I wasn't going to get any sleep because of his snoring, neither was he! :D:D

 

 

I also travel for business, and the late night phone call to the other hotel room also works when folks in the next room are "getting to know each other better" loud enough for others to hear.

I guess a ringing phone ruins their mood :D

[hopiko]

Hi, we booked at guarantee veranda in May for a July sailing. We booked on a Friday and when I logged into the the Celebrity website on Monday, we had a cabin assignment...lucky for us, it was a 1B. We looked at the open 1B cabins and noted that there were some in better locations. We asked to a switch to another cabin more centrally located and it was done in about 2 minutes, no questions, no problems.

 

On the flip side, we booked a Suite guarantee on a previous sailing and were assigned a sky suite 2, directly under the oceanview cafe. NOISE all night long...horrible. The only reason I did not book a concierge guarantee for my upcoming sailing was fear of getting one of the C2 cabins under the cafe and not being able to switch.

 

I guess as others have said, it all comes down to what you are willing to accept and luck.

[gadaboutgal]

Whether I book a guarantee or not, I expect a quiet place to sleep. If my cabin is not quiet and the Guest Services will not assist in finding a cabin for me to sleep in, then I'll just take my pillow and blanket and sleep in the central lobby. How long do you think they'd let me sleep there without finding someplace more appropriate?

[AuH20]

thank you gadaboutgal,that was the point i was trying to make.no matter what you book surely every cabin should be decent enough to sleep in.in my opinion that means it should be clean and appropriate for sleeping in!surely if not they should be highlighted as noisy just like some balconies are highlighted as obstructed view

[Lsimon]

Whether I book a guarantee or not, I expect a quiet place to sleep. If my cabin is not quiet and the Guest Services will not assist in finding a cabin for me to sleep in, then I'll just take my pillow and blanket and sleep in the central lobby. How long do you think they'd let me sleep there without finding someplace more appropriate?

 

While the talk sounds nice I suspect that any cabin will be quieter than the lobby. I also suspect that if they were unable to move you to begin with that they'd either let you sleep there or have security escort you to some place more appropriate.

 

thank you gadaboutgal,that was the point i was trying to make.no matter what you book surely every cabin should be decent enough to sleep in.in my opinion that means it should be clean and appropriate for sleeping in!surely if not they should be highlighted as noisy just like some balconies are highlighted as obstructed view

I'd presume that every cabin is clean and appropriate to sleep in or they'd find something else for you - although from time to time there has been a horror story about a bad experience reported here on cruise critic.

 

But "appropriate for sleeping" may mean different things to different people and it is well known here on cruise critic that some cabin locations are quieter than others. With that knowledge it doesn't seem logical, nor reasonable, for someone who is very sensitive to noise levels to take a chance on a guarantee.

 

In a perfect world all cabins and hotel rooms on every ship and every hotel would always be perfect. But they are not and we've all run into situations where a room or cabin is less than ideal.

[Fblack]

And I have been on some very popular cruises where every cabin is sold out and they have a wait list in place. So if your guarantee is right below the Sunset Bar, expect to hear those heavy wooden chairs being dragged around for a few days. That's if they can even find you an empty cabin. While they might upgrade you a level or two if you have an abnormally noisy cabin, if a cabin is available, don't expect a Penthouse Suite.

[rebeccalouiseagain]

First of all- yes if they do have a stateroom they will more than likely move you if there is a horrendous noise problem.

 

I have yet to encounter one on any cruiseline though.

 

One thing- whether you are doing a guarantee or book a cabin... if you have a connecting door... you will hear your neighbor.

 

This has happened to us on Celebrity. We had a guaranteed balcony cabin. It was very nice and midship but it had a connecting door and we could hear everything they said and vice versa. So look carefully at the deck plan before you book.

[CathyCruises]

S class ships don't have connecting doors. They have 'connecting' foyers. No noise issue at all there.

[rebeccalouiseagain]

What do you mean connecting foyer? All their website says is 133 connecting rooms and the floorplan doesn't show a "foyer". But I'll take your word for it. On the "M" class our stateroom did. We were on Constellation.

[floridatravelersforlife]

I am a light sleeper and we book our room based on noise potential.

 

I try researching for the cabin over this forum.

 

all you can hope for is your research is right.

 

As far as others' inputs, take it with a grain of salt. Once on a cruise, I met this gentlemen who said he never heard any noise. I noticed hearing aids in both ears, so I asked him if he took them out at night. Why of course. :D he said. It never occured to him that he had a natural buffer.

[Orlandocruiser]

What do you mean connecting foyer? All their website says is 133 connecting rooms and the floorplan doesn't show a "foyer". But I'll take your word for it. On the "M" class our stateroom did. We were on Constellation.

 

ON S class ships every pair of cabins is "indented" from the corridor thus creating a small foyer. (i.e. not flush with the corridor - think a V with two doors at the point. On connecting cabins there is a second set of doors that close flush with the corridor. So if you are sharing the connecting cabin with family you can use the flush doors to allow access to the cabins and then leave the regular doors open. ( or not if you want nighttime privacy) So there is not that door in the middle of the cabin wall that allows access (and noise) to the next cabin.

[Spf12]

Whether I book a guarantee or not, I expect a quiet place to sleep. If my cabin is not quiet and the Guest Services will not assist in finding a cabin for me to sleep in, then I'll just take my pillow and blanket and sleep in the central lobby. How long do you think they'd let me sleep there without finding someplace more appropriate?

If it was me,I would kick you off the ship,and have you commited.

[Peteymil]

Whether I book a guarantee or not, I expect a quiet place to sleep. If my cabin is not quiet and the Guest Services will not assist in finding a cabin for me to sleep in, then I'll just take my pillow and blanket and sleep in the central lobby. How long do you think they'd let me sleep there without finding someplace more appropriate?

 

What do you think they can do if the ship is sold out though?

[rebeccalouiseagain]

If the ship is sold out there is nothing that can be done and I'm sure that they will do their best to pacify the customer in some way but i've never had a noise issue.

 

Now a crying baby in the next cabin would suck!

[AuH20]

well just got my room through,seems to be ok.its in between two rooms above and below,so that's made me more content!thanks for all the comments

[boogs]

While the talk sounds nice I suspect that any cabin will be quieter than the lobby. I also suspect that if they were unable to move you to begin with that they'd either let you sleep there or have security escort you to some place more appropriate.

 

 

I'd presume that every cabin is clean and appropriate to sleep in or they'd find something else for you - although from time to time there has been a horror story about a bad experience reported here on cruise critic.

 

But "appropriate for sleeping" may mean different things to different people and it is well known here on cruise critic that some cabin locations are quieter than others. With that knowledge it doesn't seem logical, nor reasonable, for someone who is very sensitive to noise levels to take a chance on a guarantee.

 

In a perfect world all cabins and hotel rooms on every ship and every hotel would always be perfect. But they are not and we've all run into situations where a room or cabin is less than ideal.

 

A situation that is no different to making reservations at a popular, crowded, always full restaurant and ending up with the table next to the kitchen or the bathrooms. If they are fully booked, not much you can expect in the way of moving to a better location. The only guarantee your reservation gave you was a table somewhere in the restaurant.

 

Unless you are willing to chose your stateroom at booking, and paying whatever higher price is necessary to do so, you get what you paid for - a private place to sleep and the stateroom service that goes with it. My wife and I choose our stateroom location carefully, and are willing to pay the price asked to do so. That means we have done everything possible to ensure a stateroom that satisfies our needs instead of paying less and taking a gamble it will be less than satisfactory.

 

You can't have it both ways - either the lowest guaranteed price or being certain you get the best stateroom available to meet your needs and preferences. Your choice.

[boogs]

What do you mean connecting foyer? All their website says is 133 connecting rooms and the floorplan doesn't show a "foyer". But I'll take your word for it. On the "M" class our stateroom did. We were on Constellation.

 

ON S class ships every pair of cabins is "indented" from the corridor thus creating a small foyer. (i.e. not flush with the corridor - think a V with two doors at the point. On connecting cabins there is a second set of doors that close flush with the corridor. So if you are sharing the connecting cabin with family you can use the flush doors to allow access to the cabins and then leave the regular doors open. ( or not if you want nighttime privacy) So there is not that door in the middle of the cabin wall that allows access (and noise) to the next cabin.

 

 

Here is a CruiseCritic thread from last year that has photos of the door arrangement mentioned by Orlandocruiser. http://messages.cruisecritic.com/showthread.php?t=1431122

[BKFlowerMound]

well just got my room through,seems to be ok.its in between two rooms above and below,so that's made me more content!thanks for all the comments

 

It's always nice to get that assignment on a GTY. Don't forget that you can check out the S-class cabin sticky to see if anyone has commented on your cabin on Silhouette or her sisters.

 

Have a great cruise!

[miched]

I am sure that if a room is available you could be moved for the difference in cabin cost.

 

If it were to be done for free I am sure that many would book a cheap cabin and then complain that it was noisy to get a free upgrade.

 

That is also one of the risks you take when booking a guarantee cat. You may get the dregs along with a nice upgrade.

 

.

[Fblack]

well just got my room through,seems to be ok.its in between two rooms above and below,so that's made me more content!thanks for all the comments

 

Just curios. What cabin did you get.