carsastic Posted February 20, 2013 #101 Share Posted February 20, 2013 Received one two days ago, smart move , also it's a way of verifying email addys (Once they are opened) Seems this week is a good one for emails and snail mail Just received my first invitation to get a AARP card too Now I'm waiting for the new phone books to arrive Link to comment Share on other sites More sharing options...
COJO1956 Posted February 20, 2013 #102 Share Posted February 20, 2013 We received the letter, and since we were on the Triumph "incident" we also got a call this morning from Carnival Customer Support Center to ask if we had any questions or concerns and to make sure we arrived home safely. Also have received a call from our fantastic cruise consultant Jose who I have booked several cruises with. Jose was so concerned and thoughtful. No problem here with the intentions of the letter and with the manner in which Carnival has reached out to us and tried to make it right during the entire ordeal. Not a blind cheerleader, but stuff happens and we're okay with it. You are the kind of person we'd LOVE to sail with one day! You have a good attitude. I'm not sure this would fall into a "stuff happens" category for me considering that there was several inclinations that the ship NEEDED to be fixed. But to each their own. The investigation is not finished yet, and so far there isn't any connection to the fire and the propulsion issues. I am betting they'll be checking those fuel lines in all ships though. Link to comment Share on other sites More sharing options...
jreichow1972 Posted February 20, 2013 #103 Share Posted February 20, 2013 I got my email. It was an unexpected and thoughtful email. Link to comment Share on other sites More sharing options...
buckirj1 Posted February 20, 2013 #104 Share Posted February 20, 2013 I got one, though its been a few years since I've sailed Carnival. I think it's a nice gesture. I enjoyed every one of my CCL cruises, and will no doubt return when solo pricing once again makes sense. Even so, I wish Carnival all the best in recovering from this accident. I hope we don't lose sight of the fact that recovery will help the entire industry. Link to comment Share on other sites More sharing options...
blondietink Posted February 20, 2013 #105 Share Posted February 20, 2013 We haven't got this letter yet, either. Link to comment Share on other sites More sharing options...
luvtovaca Posted February 21, 2013 #106 Share Posted February 21, 2013 Still haven't gotten one... Link to comment Share on other sites More sharing options...
sjn911 Posted February 21, 2013 #107 Share Posted February 21, 2013 I am a past guest, many cruises, no letter yet.The crew sounds like they did a wonderful job! If I had been on board I would have used my $500/ credit to give additional tips to the crew! Sounds like they went above and beyond! I do hope that the crew is compensated by Carnival! It sounds like they saved the day! I have not heard one complaint about the crew from all the comments made in the media! So agree... I look at the majority of that crew as folks who earned big houses in heaven and hopefully monetary and career recognition and growth here. My goodness on that thank God nice meal they had for them before they got off....they were all eating and grateful it looked at probably 2 AM and it had been forever messy work with frightened people down to life's basic needs. Not unlike being sick in the hospital almost like the cleaning teams and some patient jobs there... these people were kind helping with your waste removal and with personal sick issues as best they could....nonstop. I was touched by Cahill's talk to them...it was like he seriously got their worth,,value,, and what they have been through. They have a right and no doubt have a fear with what passengers can put them through..I liked how Cahill mentioned that "most passengers were thrilled with them and spoke to them in a comforting way from their perspective...most people will be good...because most passengers were and see what they just told us." Paraphrasing but that was good. I am more willing to try Carnival again to get the wonderous just perfect Paradise cruise I had in 2009 again as I watch what comes down and hear more reports from this incident....and hear improvement I hope about food and enough servers being back up to snuff from people who are going often enough and beleive in the turn down. I even wonder it they had stopped carreying enough back up food like they say they do..or they will work on that. It sounds like the workers got a lot less food and water form some passenger report I read...wow. I had the best Cabin Stewardess this last time, a plus of my less stellar last Easter cruise.....it was nice to have a woman once for a change....she was just wonderful...never bothered me..but always worked around my naps..etc. and I was not that covenient and she was always sweating and moving fast and busy as heck..oh on an on..good evening all...Sarah Link to comment Share on other sites More sharing options...
FloridaGram Posted February 21, 2013 #108 Share Posted February 21, 2013 I have not gotten a letter and I last sailed in August 2012. I wonder if there are just so many people that it is just taking awhile... If you don't get one would you feel slighted? It seems risky to send to some past guests and not all when there are places like this that we found out what is going on. Link to comment Share on other sites More sharing options...
sjn911 Posted February 21, 2013 #109 Share Posted February 21, 2013 I was on board in April of 2012....but I personally don't feel I need the letter...we got the news, and the taping of his speeches on Youtube and how he held it together with the news coverage,,,,and had genuine emotion in his voice. Also I caught an earlier interview with him being excited about the job..I think he may play a big part of things getting better...charge us all 100 bucks more..just do not think it will take much...anyway..I think past guest can also be messed up with TA buyers..too many of us..I am ok either way..the whole thing is collective gratitude that people are safe and faith and prayer that Carnival will get better again and fix tired ships and staff for crew and passengers, service, cabin shape and food. Can anyone believe the duck tape cabin doors on deck 4 French Doors of Miracle reported???,,,,and not a warning or sorry or getting it fixed soon to the couple in their Valentine's cabin???..wow,,, the on the cruise the passenger had to fix it to get air...no letters just keep working guys..bring back Carnival!! Link to comment Share on other sites More sharing options...
Beth Posted February 21, 2013 #110 Share Posted February 21, 2013 We have gone on 36 cruises & did not receive the e-mail Link to comment Share on other sites More sharing options...
cruises42 Posted February 22, 2013 #111 Share Posted February 22, 2013 We didn't get one either. Link to comment Share on other sites More sharing options...
DGP1111 Posted February 22, 2013 #112 Share Posted February 22, 2013 I fully believe that Carnival put an asterisk by my name. Therefore, after 30+ sailings, I've not received his message via e-mail, nor do I expect to. I'm good with that. . . Link to comment Share on other sites More sharing options...
Pellaz Posted February 22, 2013 #113 Share Posted February 22, 2013 No email for me, either...but I AM booked on a cruise in October. Link to comment Share on other sites More sharing options...
MrPete Posted February 22, 2013 #114 Share Posted February 22, 2013 I see a similar letter had now been issued to travel agents from a Joni Rein @CCL. I guess they finally got the old mimeograph machine running again. Link to comment Share on other sites More sharing options...
JaniceB Posted February 22, 2013 #115 Share Posted February 22, 2013 I just rec'd my email. Link to comment Share on other sites More sharing options...
Scrappinbec Posted February 22, 2013 #116 Share Posted February 22, 2013 We received a letter a little while ago but have never cruised with Carnival. We do have a cruise coming up in June with CCL. Link to comment Share on other sites More sharing options...
WVGAL Posted February 22, 2013 #117 Share Posted February 22, 2013 Got mine this morning. Going on 2nd cruise with Carnival next month. Link to comment Share on other sites More sharing options...
stephielela Posted February 22, 2013 #118 Share Posted February 22, 2013 I got both versions, the TA one came before the past guest one which just came today! Link to comment Share on other sites More sharing options...
Cruisin' Cool CAT Posted February 22, 2013 #119 Share Posted February 22, 2013 Got my letter today...booked on 2...Triumph in May :o....Magic in Sept. Link to comment Share on other sites More sharing options...
mephistoles Posted February 23, 2013 #120 Share Posted February 23, 2013 We got our letter today...and will be on our second Carnival cruise in a couple of months. Link to comment Share on other sites More sharing options...
sausimayok Posted February 23, 2013 #121 Share Posted February 23, 2013 We've been on 4 Carnival cruises, we will sail again in just over two weeks. We got the letter. I think they sent it at random. Link to comment Share on other sites More sharing options...
dkc1973 Posted February 23, 2013 #122 Share Posted February 23, 2013 I have been on one cruise last summer and I got the email today Link to comment Share on other sites More sharing options...
Dave_&_Lisa Posted February 23, 2013 #123 Share Posted February 23, 2013 We got it too. Link to comment Share on other sites More sharing options...
GayleR Posted February 23, 2013 #124 Share Posted February 23, 2013 We've been on 6 Carnival cruises, and have another one booked for January and we've not received this email. :cool: Link to comment Share on other sites More sharing options...
PROCRUISE Posted February 23, 2013 #125 Share Posted February 23, 2013 Haven't received this email and don't need it. After our last cruise with CCL, on The Breeze, we'll be using CCL just as a back up, last minute choice. Link to comment Share on other sites More sharing options...
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