A&G Posted March 12, 2013 #1 Share Posted March 12, 2013 Recently booked a JS GTY and only received one point for each night. C&A terms and conditions state two points per night for a suite and the definition of a suite includes a JS. Do I miss out on double points because I booked the suite as a GTY ? Your thoughts please would be appreciated. Cheers Alan Link to comment Share on other sites More sharing options...
Zigggypup Posted March 12, 2013 #2 Share Posted March 12, 2013 (edited) Recently booked a JS GTY and only received one point for each night. C&A terms and conditions state two points per night for a suite and the definition of a suite includes a JS. Do I miss out on double points because I booked the suite as a GTY ? Your thoughts please would be appreciated. Cheers Alan I don't think you get the points until the completion of the cruise. You just said you booked it. Unless things have changed, the points should show up in your Crown & Anchor account after the cruise. I've personally never seen points credited prior to sailing. Edited March 12, 2013 by Zigggypup Link to comment Share on other sites More sharing options...
A&G Posted March 12, 2013 Author #3 Share Posted March 12, 2013 I don't think you get the points until the completion of the cruise. You just said you booked it. Unless things of changed, the points should show up in your Crown & Anchor account after the cruise. Yes, I should have said "booked and sailed" as the cruise has finished and the points have already shown in my history but only as single points not double. Alan Link to comment Share on other sites More sharing options...
Zigggypup Posted March 12, 2013 #4 Share Posted March 12, 2013 (edited) Then call the Crown & Anchor desk and have them fix it. It shouldn't be a problem. You could probably send an email as well. Edited March 12, 2013 by Zigggypup Link to comment Share on other sites More sharing options...
Clarea Posted March 12, 2013 #5 Share Posted March 12, 2013 Recently booked a JS GTY and only received one point for each night. C&A terms and conditions state two points per night for a suite and the definition of a suite includes a JS. Do I miss out on double points because I booked the suite as a GTY ? Your thoughts please would be appreciated. Cheers Alan A JS guarantee should get you 2 points per night. As mentioned above, call C&A and have them fix it. Link to comment Share on other sites More sharing options...
Ashland Posted March 12, 2013 #6 Share Posted March 12, 2013 It "does" get you 2 credits/points per night regardless if it is a JS GTY....We have done this cabin option and have had no problem getting the correct cruise credits/points...Call RCI don't waste your time emailing...takes too long...a phone call will remedy this immediately. Link to comment Share on other sites More sharing options...
A&G Posted March 13, 2013 Author #7 Share Posted March 13, 2013 Thanks for the replies. I will take your advice and contact RCI. Not that the extra points will make much difference as I can not see us ever getting to Diamond Plus status. The points differential is substantial Thanks Alan Link to comment Share on other sites More sharing options...
getaway101 Posted June 3, 2015 #8 Share Posted June 3, 2015 Thanks for the replies. I will take your advice and contact RCI. Not that the extra points will make much difference as I can not see us ever getting to Diamond Plus status. The points differential is substantialThanks Alan Hey A&G - It's Don & Donna from Alaska cruise. :) We are going to be in Sydney in Oct. this year and were wondering if maybe you would be available for dinner one night? I lost your email when our house got struck by lightning several years back and it took out my computer :( Link to comment Share on other sites More sharing options...
beardedladies Posted June 3, 2015 #9 Share Posted June 3, 2015 The only time you would not get double points in a JS is if you accepted an upgrade offer from royal from a lesser cabin type Link to comment Share on other sites More sharing options...
setsail Posted June 3, 2015 #10 Share Posted June 3, 2015 How did your booking read? For the most part suite gty is classed as a W, which we have always gotten the double points. Rarely seen a js gty, below w would be X. On a w the min is a JS , on a js gty, what would be the min cabin? Link to comment Share on other sites More sharing options...
Rare orville99 Posted June 3, 2015 #11 Share Posted June 3, 2015 You should receive double points unless you sailed in the JS as a result of an RCL upgrade offer. In that case, you only get the points associated with the category you originally booked. Link to comment Share on other sites More sharing options...
Clarea Posted June 3, 2015 #12 Share Posted June 3, 2015 How did your booking read? For the most part suite gty is classed as a W, which we have always gotten the double points. Rarely seen a js gty, below w would be X. On a w the min is a JS , on a js gty, what would be the min cabin? Good question. Just guessing that a JS guarantee would be limited to a JS, whereas a "W" would be a JS and better. Link to comment Share on other sites More sharing options...
setsail Posted June 3, 2015 #13 Share Posted June 3, 2015 (edited) Good question. Just guessing that a JS guarantee would be limited to a JS, whereas a "W" would be a JS and better. Found this. http://boards.cruisecritic.com/showthread.php?t=2121145&highlight=js+guarentee I also notice that on the c&a site it states points can be awarded based on amount paid, but that mostly goes back to Orville's post. Edited June 3, 2015 by setsail Link to comment Share on other sites More sharing options...
sr4mjc Posted June 3, 2015 #14 Share Posted June 3, 2015 The OP's question was from 2 yrs ago, I would hope she has an outcome lol Link to comment Share on other sites More sharing options...
Tiggertastic Posted June 3, 2015 #15 Share Posted June 3, 2015 Love it when people don't read the whole thread and only reply to the original question. Link to comment Share on other sites More sharing options...
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