BIG GUY Posted March 24, 2013 #1 Share Posted March 24, 2013 We were on Legend last week and got 50% off next cruise. We are booked on Splendor in July. Called Vac planner and told to go online and fill out the form. I did all,but when hit Submit it looks like nothing happens. Has anyone had this problem in the past? What next? Link to comment Share on other sites More sharing options...
dallas52 Posted March 24, 2013 #2 Share Posted March 24, 2013 they will have to adjust your rates, then it will show and they will email you and let you know. did it say it had been sent or not? Link to comment Share on other sites More sharing options...
cruisecrazy82 Posted March 24, 2013 #3 Share Posted March 24, 2013 We used the 50% off offer and it just took a couple days. I don't think I even ever got an email confirmation, just logged back on and our balance had been paid! Give it a few days at least. Link to comment Share on other sites More sharing options...
Sargent_Schultz Posted March 24, 2013 #4 Share Posted March 24, 2013 Often if you aren't using Internet Exploder in compatibility mode, some of the forms won't work. Link to comment Share on other sites More sharing options...
crusinpsychRN Posted March 24, 2013 #5 Share Posted March 24, 2013 Because you missed GC you got 50% off? Link to comment Share on other sites More sharing options...
BIG GUY Posted March 24, 2013 Author #6 Share Posted March 24, 2013 Yes, we missed Grand Cayman. When I hit submit there is no indication it went thru or not. I guess I will call in again this week. With the price drop and the additional 50% we went for the Aft Balc. Link to comment Share on other sites More sharing options...
Vmalcolm Posted March 24, 2013 #7 Share Posted March 24, 2013 Same thing happened to me from my iPad. On laptop it gave me a server error. I did get emails later so apparently it worked. They did do the reduction, 25% in my case. Link to comment Share on other sites More sharing options...
BIG GUY Posted March 24, 2013 Author #8 Share Posted March 24, 2013 No, nothing seemed to happen when I hit submit. Thanks for the feedback,I will call this week. Link to comment Share on other sites More sharing options...
Cruizinman Posted March 24, 2013 #9 Share Posted March 24, 2013 Because you missed GC you got 50% off? I would loved that kind of retribution on all the ports we have missed . Link to comment Share on other sites More sharing options...
BIG GUY Posted March 24, 2013 Author #10 Share Posted March 24, 2013 I know,it was not that big a deal missing GC. We were already booked on Splendor,so 50% off is great! Link to comment Share on other sites More sharing options...
big_duck Posted March 24, 2013 #11 Share Posted March 24, 2013 I know,it was not that big a deal missing GC. We were already booked on Splendor,so 50% off is great! Be thankful it happened the same week as the Dream incident and so close to the Triumph. Otherwise you would have gotten (next to) nada. Link to comment Share on other sites More sharing options...
Big_G Posted March 24, 2013 #12 Share Posted March 24, 2013 Because you missed GC you got 50% off? Uh oh! Here we go. Link to comment Share on other sites More sharing options...
BIG GUY Posted March 24, 2013 Author #13 Share Posted March 24, 2013 I know,we missed GC on Paradise in August and all we got was the $23 port charge back. Link to comment Share on other sites More sharing options...
SkyMaster Posted March 24, 2013 #14 Share Posted March 24, 2013 I know,we missed GC on Paradise in August and all we got was the $23 port charge back. Yep, me too. We've missed Grand Cayman many times, and only received the port charges back. No big deal for me. I'd prefer another sea day anyway. ;) "SKY" Link to comment Share on other sites More sharing options...
themaillady Posted March 24, 2013 #15 Share Posted March 24, 2013 Yep, me too. We've missed Grand Cayman many times, and only received the port charges back. No big deal for me. I'd prefer another sea day anyway. ;) "SKY" We were supposed to be on the sunshine, getting full refunds on everything... But it is so close to the trip, but also getting 25% on next one too Sent from my iPad using Tapatalk HD Link to comment Share on other sites More sharing options...
Notaworryintheworld Posted March 24, 2013 #16 Share Posted March 24, 2013 Yes, we missed Grand Cayman. When I hit submit there is no indication it went thru or not. I guess I will call in again this week. With the price drop and the additional 50% we went for the Aft Balc. I was on the dream so our 50% off deals may be different but i was under the impression that the 50% off had to be used for the same level category and that we'd be getting 50% off the rate we booked the last cruise for. Am I correct or is it just 50% off any room we want but we pay whatever the current price is? I'd call and ask guest care but they are still closed :rolleyes: Link to comment Share on other sites More sharing options...
BIG GUY Posted March 24, 2013 Author #17 Share Posted March 24, 2013 I did call my cruise planner and asked that very question. She said it should be no problem,just submit the form and wait 7 days for reply. She also said if turned down to call her right away to take care of it. I find it hard to believe they would mess with us after 29 cruises. Especially with all the recent problems. Link to comment Share on other sites More sharing options...
Notaworryintheworld Posted April 9, 2013 #18 Share Posted April 9, 2013 I did call my cruise planner and asked that very question. She said it should be no problem,just submit the form and wait 7 days for reply. She also said if turned down to call her right away to take care of it. I find it hard to believe they would mess with us after 29 cruises. Especially with all the recent problems. Just following up and making sure it actually worked out for you? I've still been arguing with carnival about a variety of things and before i start looking to book my next one was curious if everything went as planned for you! Thanks! Link to comment Share on other sites More sharing options...
BIG GUY Posted April 9, 2013 Author #19 Share Posted April 9, 2013 Here's the update on 50% off. We submitted the form for our booked July Splendor cruise and we were turned down. They said 50% off is no go for 8 day cruise,just 2-7 day.So we booked Dream for Superbowl cruise 2/2/14 with the understanding that we would only go if we rec'd the credit. We went all out and booked an extended wrap around balcony. 2 days later we got the email with confirmation of the 50% off. So we are very happy! Also The July splendor cruise has been constantly been going down in price. It seems like every other week it goes down another $100.It's almost at $500 less since we booked in sept. Link to comment Share on other sites More sharing options...
Notaworryintheworld Posted April 9, 2013 #20 Share Posted April 9, 2013 Here's the update on 50% off. We submitted the form for our booked July Splendor cruise and we were turned down. They said 50% off is no go for 8 day cruise,just 2-7 day.So we booked Dream for Superbowl cruise 2/2/14 with the understanding that we would only go if we rec'd the credit. We went all out and booked an extended wrap around balcony. 2 days later we got the email with confirmation of the 50% off. So we are very happy!Also The July splendor cruise has been constantly been going down in price. It seems like every other week it goes down another $100.It's almost at $500 less since we booked in sept. Thanks for the update! Link to comment Share on other sites More sharing options...
mikel24m Posted April 9, 2013 #21 Share Posted April 9, 2013 Be thankful it happened the same week as the Dream incident and so close to the Triumph. Otherwise you would have gotten (next to) nada. Not true... we had to change itineraries once years ago because of weather and we got 25% off our next cruise Link to comment Share on other sites More sharing options...
momonthego17 Posted April 9, 2013 #22 Share Posted April 9, 2013 Is there a general announcement to the passengers that there is a certain percentage off for booking your next cruise because of missed ports or do you need to ask for the "special deal"? Thanks! Link to comment Share on other sites More sharing options...
camper49 Posted April 9, 2013 #23 Share Posted April 9, 2013 Here's the update on 50% off. We submitted the form for our booked July Splendor cruise and we were turned down. They said 50% off is no go for 8 day cruise,just 2-7 day.So we booked Dream for Superbowl cruise 2/2/14 with the understanding that we would only go if we rec'd the credit. We went all out and booked an extended wrap around balcony. 2 days later we got the email with confirmation of the 50% off. So we are very happy!Also The July splendor cruise has been constantly been going down in price. It seems like every other week it goes down another $100.It's almost at $500 less since we booked in sept. When was the Legend cruise that you missed GC?? Link to comment Share on other sites More sharing options...
crusinnobrusin Posted August 21, 2013 #24 Share Posted August 21, 2013 I was also on the Carnival Legend that experienced the propulsion problems. I was looking to book another spring break cruise using my 50% off. I am concerned because at the very bottom of the letter it says one per booking. My question is this. If I book a room that has the same people that were on the legend cruise does it apply to the whole room or can only one of us redeem the 50% off? I hope that made sense. Link to comment Share on other sites More sharing options...
Notaworryintheworld Posted August 22, 2013 #25 Share Posted August 22, 2013 I was also on the Carnival Legend that experienced the propulsion problems. I was looking to book another spring break cruise using my 50% off. I am concerned because at the very bottom of the letter it says one per booking. My question is this. If I book a room that has the same people that were on the legend cruise does it apply to the whole room or can only one of us redeem the 50% off? I hope that made sense. Anyone who was on the cruise gets the discount. Link to comment Share on other sites More sharing options...
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