When will my cruise documents be updated?

[tdmullins]

I upgraded to a grand suite about a week ago. I immediately got an email with my new reservation. When I log into my account everything has been changed to my new room except for the cruise documentation that had already been issued when I upgraded.

 

I dont sail for another 34 days so I know I have time but I was wondering if these should have already been changed.

[woehwdy]

I upgraded to a grand suite about a week ago. I immediately got an email with my new reservation. When I log into my account everything has been changed to my new room except for the cruise documentation that had already been issued when I upgraded.

 

I dont sail for another 34 days so I know I have time but I was wondering if these should have already been changed.

Call your ta if you booked with one or call RCCL if not and they will reissue.

[NorbertsNiece]

Call your ta if you booked with one or call RCCL if not and they will reissue.

 

Absolutely. It does take them time to do this but a week is long enough.... I suggest waiting until after the holidays....

[CruisinMatt]

When I upgraded, the person I spoke to told me that the cruise docs do not change. You do have to re-print your SetSail docs, those change to reflect your new cabin.

[tdmullins]

When I upgraded, the person I spoke to told me that the cruise docs do not change. You do have to re-print your SetSail docs, those change to reflect your new cabin.

 

How would you print your luggage tags? I know it isnt an issue in my case because I have asked them to me mailed to me since that is a perk with a GS. But my cruise docs still shows my JS.

[xxoocruiser]

How would you print your luggage tags? I know it isnt an issue in my case because I have asked them to me mailed to me since that is a perk with a GS. But my cruise docs still shows my JS.

 

Porters at dock have blank tags that can be requested which you than just write name and new cabin number.

[molly361]

I would call them again and ask them to re-issue your docs. they run them twice a day. Yours should have been updated by now. See you onboard 5/2:) Ellen

[josumello]

On our last cruise, Freedom of the Seas, a few days after an upgrade every thing changed except our luggage tags. I printed out the old tags and "fixed" the stateroom number to be correct. The porter at the pier said it was fine and our luggage arrived promptly.

[tdmullins]

I will probably call them sometime next week since it isn't critical for them to be updated. Unless I don't receive the others in the mail..lol.

 

I know I can get them off of the porters but I am the type that wants everything done before I get there. I know its not that big of a deal and only takes a minute, but wouldn't it start holding things up if everyone did this? I have only sailed Carnival so far but it seemed like either port I was in it was chaos with people trying to give their luggage to the porters.

 

Thanks for the information guys!

[tdmullins]

I would call them again and ask them to re-issue your docs. they run them twice a day. Yours should have been updated by now. See you onboard 5/2:) Ellen

 

You going to be on the Jewel 5/2? Awesome!!! I can't wait!