Possible cabin change by Carnival...

[travrn]

I booked three OS's for myself and my two sons and their families on Victory at Thanksgiving. I have them all booked in a row so we can have the partitions removed and enjoy each other's companies. One of my sons has decided not to take their 2yo. I called Carnival and the agent told me there was a possibility that their cabin can be changed because it is a cabin designated for 3 passengers. There are currently no 2 passenger cabins but they said they if someone cancels their 2 person suite, they may be moved and it can occur up to one week before the cruise. This puts a damper on what was a wonderful idea to have us all together on the ship. I'm somewhat stressing out about this. I want this to be a perfect cruise since they are first time cruisers and I'm hoping to get them hooked! Also, I found out from the agent that my other son's cabin is a 4 person cabin and he may also be moved. I wish they would have told me this when I originally booked. All the sites I went to say they are 3 person suites. I may be willing to take a hit on the fare for my grandson who won't be cruising by not telling Carnival he won't be there until we get to the port ($450!) to have this experience with my family, but if they move my 2nd son, we will not have the three cabins in a row. Sorry this is so long, but has this happened to anyone and what is my recourse? Is there anyone higher up I can contact to help me in Carnival?

[firefly333]

Did you link all three cabins? This would make them aware that you are all traveling together.

 

Id say the chances are so slim that one cabin could be moved, I would quit worrying about it. Just make sure all three cabins are linked.

[rolaur]

How much are they charging for the 2 yo? I would just not tell them that they are not coming and let it go if it's worth the $$ to you to stay together or, if you have insurance, remove them the day before cruising.

[happy cruzin]

Did you link all three cabins? This would make them aware that you are all traveling together.

 

Id say the chances are so slim that one cabin could be moved, I would quit worrying about it. Just make sure all three cabins are linked.

 

Agreed!

OP - you want it clear on all of the reservations that the 3 cabins are traveling together! ;)

[happy cruzin]

How much are they charging for the 2 yo? I would just not tell them that they are not coming and let it go if it's worth the $$ to you to stay together or, if you have insurance, remove them the day before cruising.

 

That won't work - unless they have cancel for "any reason" insurance. :cool:

[rolaur]

Sorry yes that is what I meant, if you have "Cancel For Any Reason" insurance. But if they do, problem solved.

[Sh1035]

Sure all 3 balcony partitions open? It's usually 2 in a row?

[pamelab]

If you have 4 in one cabin, just move one person in the other cabin to make it a cabin for "3" on paper. They don't know where that person sleeps. If the 2 year old isn't going that would solve it. Now technically both of those cabins have 3 people in them. If I read the first post correct. I read it kinda fast! :)

[D4]

Depending on what rate you booked, you might be able to cancel the 2 year old now and get your money back since the final payment due date hasn't occurred yet.

 

Personally I wouldn't worry about the cabins all being adjacent. If it were my family, I think everyone would benefit from having some time apart each day.

[sjcruiser]

I agree with D4, as it's nice to be together, on the same deck, and close by, I like to be apart from the family sometimes. I have seen families with connecting or adjacent cabins and balconies knock on the door, and when the person didn't answer, knock or walk through the balcony door.

[Legend]

The agent gave you incorrect information. There are no occupancy restrictions on suites.

 

 

The following Spoilage “Exceptions” will be permitted:

 

 

 

Family: Parents traveling with children under the age of 21 years –

 

Suites: For Suites (categories OB/JS/OS/VS/SS/GS/ES/CS), you may book any number of guests up to the maximum capacity of the particular suite – Contact xxxxxxxx for override, if necessary.

 

Spa Staterooms: All Spa Staterooms (categories 4S/6S/8P/8S/SS) may be booked with any number of guests up to the maximum capacity of that particular stateroom – Contact xxxxxxxx for override, if necessary.

 

Modified/Accessible Staterooms: In cases of disabled guests requiring a modified/accessible stateroom – Contact xxxxxxxxx for override, if necessary.

[travrn]

Thanks everyone for your responses. I e-mailed Carnival customer support and they told me I could cancel the 2yo and my suites would NOT be changed!! Yay! Love Carnival!!!