massagegirl Posted July 3, 2005 #1 Share Posted July 3, 2005 Is there a diference in food quality and customer service from ship to ship, or do all princess ships hold the same standards? Link to comment Share on other sites More sharing options...
Toto2Kansas Posted July 3, 2005 #2 Share Posted July 3, 2005 We feel they do! We have sailed on many different lines and many of them, to us, depend on the ship you are sailing on what type of service and food quality you will receive. I guess that is why we always come back to a Princess Cruise. Link to comment Share on other sites More sharing options...
Druke I Posted July 3, 2005 #3 Share Posted July 3, 2005 In theory, they are held to the same food and service standards, but, human nature being what it is, there can be considerable differences from ship to ship. Case in point, Royal Princess, trans-Atlantic 3-98, food mediocre to average at best. Royal Princess, trans-Atlantic, 8-98, food very good to superior. The difference was the Executive Chef on board. Princess has some very good Cruise Directors, and some very mediocre ones as well, and that certainly can make a difference in how the entertainment and shipboard activities are perceived. Bottom line, don't sweat the small stuff, and enjoy yourselves. Link to comment Share on other sites More sharing options...
bdjam Posted July 3, 2005 #4 Share Posted July 3, 2005 Personally, I think the smaller ships are superior in service and quality than the larger ones. That’s not to say the big ships are poor in these areas, but the smaller ships – given they are dealing with a fewer number of passengers – have more of the intangibles that make a cruise experience excellent to offer. They don’t have multiple show and dining rooms, pools and amenities, but they make up for it in other ways. Link to comment Share on other sites More sharing options...
spongerob Posted July 3, 2005 #5 Share Posted July 3, 2005 You will probably also find that service is a little better on longer cruises because the crew has more time to get to know people, and they don't have to spend so much time dreading and recovering from turnaround days. Link to comment Share on other sites More sharing options...
kendon Posted July 4, 2005 #6 Share Posted July 4, 2005 After 6 cruises on the Princess Grand class ships, we did a Sun class somewhere in the middle and found service lacking in all areas. The Horizon Court fell short, the entertainment we felt was poor, and other things in general. Many passengers were talking about it. In fact, some nights were actually dull. Two of those nights, nothing was planned except for a movie in the Princess theater! In the lounge areas, the entertainers were talented passengers playing the piano and singing (what amazing undiscovered talent there is out there). Scholarship at Sea was cancelling left and right as they couldn't get the staffing organized. This was possibly an off week for Princess and pretty nearly turned us off the line, but we presisted and are glad we did. Our other cruises were back on track. Next up, CP in August, and the Golden (again) in April. Link to comment Share on other sites More sharing options...
iancal Posted July 4, 2005 #7 Share Posted July 4, 2005 I think that you can say this of most cruise lines. The Captain, the Food and Beverage Manager, the Hotel and Casino Manager, and the Cruise Directors really set the tone. This is one reason why we have been on several cruise lines and could never understand why someone would be absolutely stuck on one cruise line. The ship's management set the tone and the standard and this really varies as between ships (in our opinion). Link to comment Share on other sites More sharing options...
sunprincess Posted July 4, 2005 #8 Share Posted July 4, 2005 I believe Princess does hold to the same standards for both food & service. Link to comment Share on other sites More sharing options...
sammiedawg Posted July 4, 2005 #9 Share Posted July 4, 2005 Menus are the same but we have found the food to be excellent on some Princess ships, less so on others. Nothing to complain about on any of them but there are subtle differences in quality. Link to comment Share on other sites More sharing options...
dan40 Posted July 4, 2005 #10 Share Posted July 4, 2005 Every ship, every cruiseline, EVERY CRUISE, there are differences. As is to be expected. To have a cookie-cutter experience, you won't get home made cookies.. Dan Link to comment Share on other sites More sharing options...
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