paumarier Posted September 3, 2013 #1 Share Posted September 3, 2013 Has anyone used the Luggage Direct Service where they take your luggage the night before leaving the ship and you don't see it until you arrive at your final airport destination? How did you like it? What is the cost? I'm just afraid of not getting my luggage as we are not going home but to another segment of our trip. Link to comment Share on other sites More sharing options...
paumarier Posted September 3, 2013 Author #2 Share Posted September 3, 2013 Never mind.....I just did a search and found the info I needed. Besides, we are flying from Athens to Rome and it's not offered overseas. Too bad, it sounded like a great service. Link to comment Share on other sites More sharing options...
JYGresham Posted September 19, 2013 #3 Share Posted September 19, 2013 We have used LD whenever it was offered and found it wonderful. Unfortunately our latest cruise, a 30 day RT San Diego did not offer it and we decided to use Luggage Forward which was much more expensive as they picked it up from our home several days before sailing but was quite efficient in the service advertised. However as we were in the Neptune Suites ourconcierge was able for a much more reasonable charge to have our luggage picked up ourside our door the night before and transported to the San Diego airport. It was somewhat of a help by not having to deal with porters etc. but nothing nearly a nice as the luggageDirect. Link to comment Share on other sites More sharing options...
mamaofami Posted September 19, 2013 #4 Share Posted September 19, 2013 We've used it twice from Ft. Lauderdale to NYC and loved it. Link to comment Share on other sites More sharing options...
Typhoon1 Posted September 20, 2013 #5 Share Posted September 20, 2013 It is a great service if offered. Take advantage of it if you have the chance on a future cruise. One of the best investments you'll make. Link to comment Share on other sites More sharing options...
Watson's aunt Posted September 20, 2013 #6 Share Posted September 20, 2013 Hi Using it in Fort Lauderdale do you have to find it in then go thru customs. Or wlike other times you put it out and see in at your home airport. Mary Link to comment Share on other sites More sharing options...
tangerinebunny Posted September 20, 2013 #7 Share Posted September 20, 2013 Even in FLL you don't see it until you get to your home airport. Link to comment Share on other sites More sharing options...
Watson's aunt Posted September 20, 2013 #8 Share Posted September 20, 2013 Hi Thank you I read somewhere you had to bring it thru customs. You MADE my day. Thanks Mary Link to comment Share on other sites More sharing options...
lastlook Posted September 20, 2013 #9 Share Posted September 20, 2013 We also used LD last year from FLL and it worked just great. We will use it again on our next HAL cruise out of FLL in a few months. So convenient and reasonably priced. Link to comment Share on other sites More sharing options...
JYGresham Posted September 20, 2013 #10 Share Posted September 20, 2013 We have used LD whenever it was offered and found it wonderful. Unfortunately our latest cruise, a 30 day RT San Diego did not offer it and we decided to use Luggage Forward which was much more expensive as they picked it up from our home several days before sailing but was quite efficient in the service advertised. However as we were in the Neptune Suites ourconcierge was able for a much more reasonable charge to have our luggage picked up ourside our door the night before and transported to the San Diego airport. It was somewhat of a help by not having to deal with porters etc. but nothing nearly a nice as the luggageDirect. I forgot to say this concierge service included a special bus to take us and our luggage to the San Dieg0 air terminal. It was so popular that the first bus filled up and we had to wait for a second bus which of course delayed things somewhat. Link to comment Share on other sites More sharing options...
innlady1 Posted September 20, 2013 #11 Share Posted September 20, 2013 Is it offered on TA cruises from Barcelona to FFL...and then on to Boston? Link to comment Share on other sites More sharing options...
Love the beach Posted September 20, 2013 #12 Share Posted September 20, 2013 Hi Thank you I read somewhere you had to bring it thru customs. You MADE my day. Thanks Mary You don't have to find it but you have to be among the first groups off the ship in case customs has any problems with that luggage. Link to comment Share on other sites More sharing options...
Watson's aunt Posted September 20, 2013 #13 Share Posted September 20, 2013 Hi Not a problem getting off the ship early. I am always on time and I get to airports hours before a flight. Dont mind sitting and people watching. Love to watch and wonder where are they going. Mary Link to comment Share on other sites More sharing options...
djhsolara Posted September 21, 2013 #14 Share Posted September 21, 2013 Some of the best money spent on the trip...at least in my opinion...especially if you have a later flight (but not too late because there is a cutoff time) and want to go about town and do some things Once we were even the "chosen" as we were told as we disembarked. We were told that they do a random search of a few groups of luggage from Luggage Direct and that time it was us. You know...when you're scanning your shipcard for the last time and the sirens go off...that was us. We were escorted right down into customs were all of our luggage was sitting on the tables there. They opened each piece and did a search...but then we were escorted right through the rest of customs right to the door...so no additional waiting. So for the bit of inconvenience it was actually nice to be escorted right through. We still got through before the rest of our family who didn't get pulled aside. Sent from my iPad using Tapatalk - now Free Link to comment Share on other sites More sharing options...
take us away Posted September 21, 2013 #15 Share Posted September 21, 2013 Even in FLL you don't see it until you get to your home airport. Nice to see FLL changed their practice - finally! When we came into port in May 2013, we had to claim all our bags, take them all thru customs, then out to the vans. It was so much easier in San Diego where you leave it outside the cabin door and next see it at your front door at home. So VERY glad that FLL has recently made the change. Link to comment Share on other sites More sharing options...
innlady1 Posted September 29, 2013 #16 Share Posted September 29, 2013 Some of the best money spent on the trip...at least in my opinion...especially if you have a later flight (but not too late because there is a cutoff time) and want to go about town and do some things Once we were even the "chosen" as we were told as we disembarked. We were told that they do a random search of a few groups of luggage from Luggage Direct and that time it was us. You know...when you're scanning your shipcard for the last time and the sirens go off...that was us. We were escorted right down into customs were all of our luggage was sitting on the tables there. They opened each piece and did a search...but then we were escorted right through the rest of customs right to the door...so no additional waiting. So for the bit of inconvenience it was actually nice to be escorted right through. We still got through before the rest of our family who didn't get pulled aside. Sent from my iPad using Tapatalk - now Free Do you know what the cutoff time is? Our flight isn't until 5:15 PM. Link to comment Share on other sites More sharing options...
innlady1 Posted September 29, 2013 #17 Share Posted September 29, 2013 Do you know what the cutoff time is? Our flight isn't until 5:15 PM. Anyone :confused: Link to comment Share on other sites More sharing options...
kjw869 Posted September 29, 2013 #18 Share Posted September 29, 2013 Do you know what the cutoff time is? Our flight isn't until 5:15 PM. I'm curious also, as our flight leaves at 5:30 PM. Link to comment Share on other sites More sharing options...
Sea Belle Posted September 29, 2013 #19 Share Posted September 29, 2013 Just be sure your luggage tags have been printed with the correct destination. We noticed our tags read Charlotte NC, where we had a layover, and did not say anything about Richmond VA which was our destination. I questioned this at the front desk and was assured the tags would be changed in Charlotte. Thinking this was odd, when we arrived in Charlotte I went to customer service, explained the situation and they traced the luggage. It was on the carrousel waiting for me there. They quickly made alternate arrangements so it turned out the luggage arrived in Richmond on an earlier flight than ours and was waiting for us outside the luggage pickup office. Moral of the story is be SURE your tags state the correct destination. Link to comment Share on other sites More sharing options...
djhsolara Posted September 29, 2013 #20 Share Posted September 29, 2013 Sorry...I'm not sure about the cutoff time, but it will be on the paperwork about the service in your stateroom. I want to say it was 5 or 6, but please don't quote me on that because I'm not sure. Douglas...Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Thebes Posted September 29, 2013 #21 Share Posted September 29, 2013 Anyone :confused: I called HAL a few weeks ago to ask about the cut off time as my flight leaves 5:55 pm. The guy said no cutoff time. It's fine even if its that late. He sounded confident. Link to comment Share on other sites More sharing options...
tangerinebunny Posted September 29, 2013 #22 Share Posted September 29, 2013 The HAL website - Restrictions include: participating airlines, earliest and latest flight times, and citizenship requirements. Link to comment Share on other sites More sharing options...
djhsolara Posted September 30, 2013 #23 Share Posted September 30, 2013 I have been checking everywhere online and cannot find any info on the cutoff times. I do know that your flight must be after 12 noon. Contrary to what another poster said HAL told them, unless they have recently changed it, there is a cutoff time at the end of the day because on our last cruise our flight was too late to use the service. Sent from my iPad Link to comment Share on other sites More sharing options...
kjw869 Posted September 30, 2013 #24 Share Posted September 30, 2013 I have been checking everywhere online and cannot find any info on the cutoff times. I do know that your flight must be after 12 noon. Contrary to what another poster said HAL told them, unless they have recently changed it, there is a cutoff time at the end of the day because on our last cruise our flight was too late to use the service. Sent from my iPad Thanks for trying!! Link to comment Share on other sites More sharing options...
innlady1 Posted September 30, 2013 #25 Share Posted September 30, 2013 I called HAL a few weeks ago to ask about the cut off time as my flight leaves 5:55 pm. The guy said no cutoff time. It's fine even if its that late. He sounded confident. Thanks...I'll hope that's true! ;) I just checked our flight time: We're on Jet Blue at 5:13 PM. Hopefully that is OK. Link to comment Share on other sites More sharing options...
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