OBC. Any idea what's going on ?

[dritan]

Hi all. I booked my Jade cruise last Thursday via a well known US based TA. This was a first for me as I tend to use UK based internet companies. But we got a great price and $125 OBC. I noticed during the check in process that an OBC of $50 was showing on our My NCL vacation summary on the left hand and thought maybe it would update when the second passenger had completed check in.

This has remained unchanged however. Does it sound like a mix up between the TA and NCL and should I therefore go back to the TA to sort out??

 

Thanks in advance.

[johnnypiano]

The OBC on the NCL website does not include any OBC from your TA. That will show up once you board the ship.

[deschoolie]

Hi all. I booked my Jade cruise last Thursday via a well known US based TA. This was a first for me as I tend to use UK based internet companies. But we got a great price and $125 OBC. I noticed during the check in process that an OBC of $50 was showing on our My NCL vacation summary on the left hand and thought maybe it would update when the second passenger had completed check in.

This has remained unchanged however. Does it sound like a mix up between the TA and NCL and should I therefore go back to the TA to sort out??

 

Thanks in advance.

Ask your TA for an amenities sheet. Make sure you have it in writing as to what you are getting.

[dritan]

The OBC on the NCL website does not include any OBC from your TA. That will show up once you board the ship.

 

Crikey! Does that mean I have a surprise 50dollars OBC. It wasn't mentioned at time of booking? Wonder if it was a US based offer directly from NCL as the UK site never has OBC deals?

[dritan]

Ask your TA for an amenities sheet. Make sure you have it in writing as to what you are getting.

 

Hi. Yes we have the sheet which highlights $75 OBC against my name and 50$ OBC against my brothers name. Thanks.

[mizLORInj]

OBC from your TA should show in "booked items"

[hawkeyetlse]

Does that mean I have a surprise 50dollars OBC.

Very doubtful. Your TA probably got you some $50 OBC deal from NCL and then added $75 out of their pocket. Bottom line for you: $125 credit, as your amenities report states.

[dritan]

Very doubtful. Your TA probably got you some $50 OBC deal from NCL and then added $75 out of their pocket. Bottom line for you: $125 credit, as your amenities report states.

 

Turns out you are exactly correct. I got the above explanation from the agent just a few moments ago. Will take a print of the amenities report with us.

 

Many thanks everyone.

 

Sent from my Hudl HT7S3 using Forums mobile app

[theskyandseas]

Turns out you are exactly correct. I got the above explanation from the agent just a few moments ago. Will take a print of the amenities report with us.

 

Many thanks everyone.

 

Sent from my Hudl HT7S3 using Forums mobile app

 

Hi Dritan,

 

Are you able to let me know who you used in the USA (via private message), I'm very keen to hear of experienced with USA based agents, as they often have the better deals.

[dritan]

Hi Dritan,

 

Are you able to let me know who you used in the USA (via private message), I'm very keen to hear of experienced with USA based agents, as they often have the better deals.

 

I'm currently having issues with my laptop so using an app, so will happily do this when I have access again to the full range of features on the desktop version :-)

[Demonyte]

FYI so you don't get slapped on the wrist by the moderators: There are no PMs on this board and also asking for the TA info here even by email etc is forbidden by CC rules.

[dritan]

FYI so you don't get slapped on the wrist by the moderators: There are no PMs on this board and also asking for the TA info here even by email etc is forbidden by CC rules.

 

Thanks for the info. Had forgotten that myself. To the lady/gent from Hertfordshire, a search or two will hopefully come up trumps for you. Good luck and definitely worth doing.

[CasinoCruzGirl]

You need to be very careful with onboard credit purchased prior to sailing. I have purchased $250 $50 increments over the last several months before my cruise once I go online to my NCL I find that two of my $50 purchases are missing. I requested that NCL send me my amenities sheet it is listed on that which I have printed out to show proof I just don't understand why it's missing in my and CL

[theskyandseas]

Thanks for the info. Had forgotten that myself. To the lady/gent from Hertfordshire, a search or two will hopefully come up trumps for you. Good luck and definitely worth doing.

 

Thanks Dritan.

 

Sorry folks for the TA request.