Billing question

[nutensteve]

While putting together information for my tax accountant I noticed a double billing on my credit cards. While on our Mediterranean cruise we purchased a future cruise credit. I gave the consultant a different card than the one that was on file for the cruise. It appears that both cards were charged for the FCC. Is there a better e-mail contact besides Guest Relations?

 

Thanks for your help.

[dag144]

Call the general number of HAL's website the 877 number. When you get a HAL agent, she or she can give you the number of HAL's accounting dept. They have been helpful to me in several occasions. Interestingly Princess has a policy of not permitting contact with their accounting dept.

[nutensteve]

Thanks Dag .... I'll try that number.

[sail7seas]

I would call Mariners Society and verify with them how many FCD's are credited to your Mariner Number. The FCD's are tracked by Mariner Number.

 

800-547-9139

Edited March 14, 2014 by sail7seas

[nutensteve]

Thanks Sail ... I'll give them a call.

[dag144]

Thge accounting dept. is very willing to assist. This is byt far the faster way to get an answer. If you don't like the answer then try the Mariners' Dept.